TROUBLE DIAGNOSIS
AV-277
[WITH MOBILE ENTERTAINMENT SYSTEM]
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Revision: 2006 January2006 M35/M45
Example of Symptoms Judged Not MalfunctionNKS004BF
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turns off.
Push and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Push “MAP”.
The screen is too dim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
where GPS can be received.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
When the vehicle is travelling on a
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available. Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Push “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Push “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
TROUBLE DIAGNOSIS
AV-279
[WITH MOBILE ENTERTAINMENT SYSTEM]
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AV
Revision: 2006 January2006 M35/M45
VOICE GUIDANCE
VOICE RECOGNITION
REAR VIEW MONITOR
An indirect route is suggested.If there are restrictions (such as one way streets)
on roads close to the starting point or destination,
the system may suggest an indirect route.Adjust the location of the starting point or
destination.
The system may suggest an indirect route because
route calculation does not take into consideration
some areas such as narrow streets (gray roads).Reset the destination to a main or ordinary
road, and recalculate the route.
The landmark information does not
correspond to the actual informa-
tion.This may caused by insufficient or incorrect data on
the DVD-ROM.This is not a malfunction.
The suggested route does not
exactly connect to the starting
point, waypoints, or destination.There is no data for route calculation closer to
these locations.Set the starting point, waypoints and desti-
nation on main road, and perform route cal-
culation. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The voice guidance is not avail-
able.Voice guidance is only available at certain intersec-
tions. In some cases, voice guidance is not avail-
able even when the vehicle should make a turn.This is not a malfunction.
The vehicle has deviated from the suggested
route.Go back to the suggested route or request
route calculation again.
Voice guidance is set to off. Turn on the voice guidance.
Route guidance is set to off. Turn on the voice guidance.
The guidance content does not
correspond to the actual condition.The content of the voice guidance may vary,
depending on the types of intersections at which
turns are made.Follow all traffic rules and regulations.
Symptom Possible cause Possible solution
The system does not recognize
the command.
The system recognizes the com-
mand incorrectly.The interior of the vehicle is too noisy.Close the windows or have other occu-
pants be quiet.
The volume of the voice is too low. Speak louder.
Pronunciation is unclear. Speak clearly.
Voice recognition mode is not yet ready to speak.Push the release “PTT” on the steering
switch, and speak a command after the
tone sounds.
5 seconds or more have passed after pushed and
released “PTT” on the steering switch.Make sure to speak a command within
5seconds after push and release “PTT” on
the steering switch.
Only a limited range of voice commands is usable
for each screen.Use a correct voice command appropriate
for the current screen.
Symptom Possible cause Possible solution
Rear view monitor image is not
displayedThe selector lever is not shifted in R position. Shift the selector lever in R position.
AV-280
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
REMOTE CONTROLLER
EXAMPLES OF VEHICLE MARK DISPLACEMENT
Vehicle's travel amount is calculated by reading its travel distance and turning angle. Therefore, if the vehicle
is driven in the following manner, an error will occur in the vehicle's current location display. If correct location
has not been restored after driving the vehicle for a while, perform location correction.
Rear view monitor image is not
clearFront glass of camera lens is dirtyDip a soft cloth into water and wipe the
glass softly.
There are raindrops, snow, etc. Wipe it with a soft cloth softly.
The sunlight or the headlight of following vehicle is
shining directly to the camera lens.It returns to the original condition if the light
applied to the lens disappears
The center position of possible
route line is not in the correct posi-
tion
Remove or replace the battery.
Replace steering angle sensor or camera control
unit.
Turn steering wheel when turning ignition switch
OFF.Perform the neutral position correction as
follows.
Fully turn the steering wheel to left/right.
Drive 100 m or more at vehicle speed 30
km/h or more. Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
The remote controller does not
respond.The remote controller is not pointing at the receiver. Point the remote controller at the receiver.
The battery in the remote controller is not set cor-
rectly.Set the battery correctly.
The battery in the remote controller is discharged. Replace the battery.
The transmitter of the remote controller or the
receiver is dirty.Clean the transmitter of the remote control-
ler and the receiver.
The electrodes of the battery in the remote control-
ler are not contacting correctly.Take out the battery and clean the s\elec-
trodes.
SEL698V
REMOVAL AND INSTALLATION
AV-285
[WITH MOBILE ENTERTAINMENT SYSTEM]
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Revision: 2006 January2006 M35/M45
REMOVAL AND INSTALLATIONPFP:00000
Removal and Installation/Precautions for ReplacementNKS004BG
REMOVAL OF BATTERY
When the battery is removed, the possible route line center position of rear view monitor may not be in the cor-
rect position. Perform the center position correction with the following procedure.
1. Fully turn the steering wheel to left/right.
2. Drive 100m (328.1 ft) or more at vehicle speed 30 km/h (18.6 MPH) or more.
Audio Unit NKS004BH
REMOVAL
1. Remove cluster lid C. Refer to IP-10, "INSTRUMENT PANEL ASSEMBLY" .
2. Remove screws (A) and remove audio unit (2) in conjunction
with unified meter and A/C amp (1).
3. Remove screws (A) and (B)
4. Remove meter and A/C amp (1), audio unit (2) and bracket (3).
CAUTION:
Be careful not to allow foreign material to enter from CD
slot.
INSTALLATION
Installation is the reverse order of removal.
CAUTION:
Unified meter and A/C amp screws are different from other securing screws. Never confuse them
when installing.
Front Door SpeakerNKS004BI
REMOVAL
1. Remove front door finisher. Refer to EI-34, "DOOR FINISHER" .
2. Remove screws (A) and remove front door speaker (1).
INSTALLATION
Installation is the reverse order of removal.
SKIB4268E
SKIB4269E
SKIB4270E
AV-286
[WITH MOBILE ENTERTAINMENT SYSTEM]
REMOVAL AND INSTALLATION
Revision: 2006 January2006 M35/M45
Rear Door Speaker NKS004BJ
REMOVAL
1. Remove rear door finisher. Refer to EI-34, "DOOR FINISHER" .
2. Remove screws (A) and remove rear door speaker (1).
INSTALLATION
Installation is the reverse order of removal.
Tw e e t e r NKS004BK
REMOVAL
1. Remove front door finisher. Refer to EI-34, "DOOR FINISHER" .
2. Remove door sash inner cover (front). Refer to EI-34, "
DOOR FINISHER" .
3. Remove screws (A), and disconnect connector (1).
4. Remove tweeter (2).
INSTALLATION
Installation is the reverse order of removal.
Center SpeakerNKS004BL
REMOVAL
1. Remove upper ventilator grill. Refer to ATC-146, "REMOVAL" .
2. Remove screws (A) and disconnect connector.
3. Remove center speaker (1).
INSTALLATION
Installation is the reverse order of removal.
SKIB4271E
SKIB4272E
SKIB4345E
REMOVAL AND INSTALLATION
AV-287
[WITH MOBILE ENTERTAINMENT SYSTEM]
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AV
Revision: 2006 January2006 M35/M45
Seat SpeakerNKS004BM
REMOVAL
1. Remove seat speaker grill as shown in the figure.
CAUTION:
Never reuse seat speaker grill. The pawl is broken when
removing.
2. Remove front seat back trim and pad. Refer to SE-167,
"Removal and Installation" .
3. Remove screws (A) and disconnect connector (1).
4. Remove seat speaker (2).
INSTALLATION
Installation is the reverse order of removal.
Rear Surround SpeakerNKS004BN
REMOVAL
1. Remove rear parcel shelf finisher. Refer to EI-42, "Removal and Installation" .
2. Remove screws (A) and disconnect connector.
3. Remove rear surround speaker (1).
INSTALLATION
Installation is the reverse order of removal.
WooferNKS004BO
REMOVAL
1. Remove rear parcel shelf finisher. Refer to EI-42, "Removal and Installation" .
SKIB3584J
SKIB4346E
SKIB4347E
AV-288
[WITH MOBILE ENTERTAINMENT SYSTEM]
REMOVAL AND INSTALLATION
Revision: 2006 January2006 M35/M45
2. Remove screws (A) and disconnect connector.
3. Remove woofer (1).
INSTALLATION
Installation is the reverse order of removal.
BOSE AmpNKS004BP
: Vehicle front
REMOVAL
1. Remove trunk front finisher. Refer to EI-56, "Removal and Installation for Trunk Room Trim" .
2. Remove screws (A), and disconnect connector.
3. Remove BOSE amp (1).
INSTALLATION
Installation is the reverse order of removal.
AudioPilot® MicrophoneNKS004BQ
REMOVAL
1. Remove steering column lower cover. Refer to IP-11, "Removal and Installation of Instrument Panel &
Pad" .
2. Remove screws (A) and disconnect connector.
3. Remove Microphone (2) from steering column lower cover (1).
INSTALLATION
Installation is the reverse order of removal.
Satellite Radio TunerNKS004BR
REMOVAL
1. Remove trunk front finisher. Refer to EI-56, "Removal and Installation for Trunk Room Trim" .
2. Remove rear parcel shelf finisher. Refer to EI-42, "
Removal and Installation" .
SKIB4348E
SKIB4349E
SKIB4350E
REMOVAL AND INSTALLATION
AV-289
[WITH MOBILE ENTERTAINMENT SYSTEM]
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AV
Revision: 2006 January2006 M35/M45
3. Remove screws (A).
4. Disconnect connector and remove satellite radio tuner (1) from
trunk room side.
5. Disconnect screws (A), and remove bracket (1) and splitter (2).
INSTALLATION
Installation is the reverse order of removal.
Antenna AmpNKS004BS
REMOVAL
1. Remove rear pillar finisher (RH). Refer to EI-37, "Removal and Installation" .
2. Disengaged the clip (A) to separate glass terminal (1).
3. Remove screw (B) and remove antenna amp (2) from vehicle.
INSTALLATION
Installation is the reverse order of removal.
Satellite Radio AntennaNKS004BT
: Vehicle front
REMOVAL
1. Remove rear pillar finisher. Refer to EI-37, "Removal and Installation" .
2. Remove personal lamp. Refer to LT- 2 9 1 , "
REMOVAL AND INSTALLATION" .
3. Remove assist grip (rear). Refer to EI-52, "
Removal and Installation" .
4. Remove rear display cover. Refer to AV-292, "
Rear Display Unit" .
5. Remove head lining assembly (rear) to obtain work space between the head lining assembly and vehicle.
SKIB4396E
SKIB4397E
SKIB4344E