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TeleService, BMW Assist
176
Roadside Assistance
You can call the Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Assist" and press the control-
ler.
4.Select "BMW Service" and press the con-
troller.
5.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
6.Select "Start service" and press the con-
troller.
Contact with Roadside Assistance will be
established.
Setting up contact with your BMW
Center or BMW Customer Relations
You can contact your BMW Center, e.g. to
arrange a service appointment.For information related to your vehicle, call the
BMW Customer Relations.
A prerequisite for this is that your mobile phone
is paired with the vehicle.
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "BMW Service" and press the con-
troller.
5.Select the desired BMW Center:
>"Service Request"
>"Customer Relations"
6.Press the controller.
7.Select "Start service" and press the con-
troller.
Contact with the desired BMW Center will be
established.
Adapting TeleService or
BMW Assist
Displaying and updating services
If the services offered by TeleService or BMW
Assist change, you will be notified. In this case
you should update the service functions.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
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177
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5.Select "Service Status" and press the con-
troller.
The current services available from
TeleService or BMW Assist are displayed.
6.If applicable, select "Options"and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services
When you terminate services, the connection to
BMW Assist is deactivated.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
TeleService or BMW Assist is blocked from
use, and your vehicle's current position will not
be transmitted during an emergency call
*. To
cancel the service block, the system must be
reactivated, refer to page174. Your contractual
agreement is not affected by this.
The automatic service notification can be dis-
abled separately. Please contact your BMW
Center for this purpose.
Enable TeleService and, if applicable, BMW
Assist once again to log on again.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Profile" and press the controller.
To adjust the license plate, please contact your
BMW Center.
BMW Contact*
You can establish a voice connection to the fol-
lowing services without enabling BMW Assist
as long as your mobile phone is paired with the
vehicle:
>Roadside Assistance
* of the BMW Group if
you need help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
Page 179 of 236
TeleService, BMW Assist
178 3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact will be established.
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Mobility
Page 181 of 236
Page 182 of 236
Mobility
This section helps you maintain your car's
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, service, maintenance and
breakdown assistance.
Mobility
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Refueling
182
Refueling
Always switch off the engine before refu-
eling, otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Gas cap
Opening
1.Open fuel filler door. To do so, lightly press
the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler door.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not jam the strap attached to the gas
cap between the gas cap and the vehicle.
A message will be displayed if the gas cap is
loose or missing.<
Manually releasing the fuel filler door
In the event of an electrical malfunction, you can
release the fuel filler door manually:1.Fold up the cargo area floor panel.
2.Remove the cover from the right-hand side
panel of the cargo area. To do so, turn the
screws, arrows 1, 90° and take out the
cover, arrow 2.
3.Pull the knob with the fuel pump symbol.
The fuel filler door is released.
Observe the following when refueling
When handling fuels always observe any
safety guidelines posted at the service
station.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Lifting the filler nozzle
during refueling leads to
>premature pump shutoff
>a reduced efficiency of the fuel-vapor
recovery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 2.1 US gallons/8 liters.
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km, otherwise engine functions are not
ensured and damage can occur.<
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Mobility
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Fuel specifications
Do not fill the tank with leaded fuel, as this
would cause permanent damage to the
catalytic converter.<
Required fuel
Premium Unleaded Gasoline
The minimum octane rating is 91.
If you use gasoline with this minimum octane
rating, the engine may produce knocking
sounds when starting at high outside tempera-
tures. This has no affect on the engine life.
Minimum octane rating corresponds to the Anti
Knock Index AKI and is determined according
to the so-called (R+M)/2 method.
Do not fill the tank with leaded fuel, as this
would cause permanent damage to the
catalytic converter.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition,
additives, etc., among gasolines offered for sale
in the United States and Canada. Fuels contain-
ing up to and including 10 % ethanol or other
oxygenates with up to 2.8 % oxygen by weight,
that is, 15 % MTBE or 3 % methanol plus an
equivalent amount of co-solvent, will not void
the applicable warranties with respect to
defects in materials or workmanship.
The use of poor-quality fuels may result in
drivability, starting and stalling problems
especially under certain environmental condi-
tions such as high ambient temperature and
high altitude.
Should you encounter drivability problems
which you suspect could be related to the fuel
you are using, we recommend that you respond
by switching to a recognized high-quality
brand.
Failure to comply with these recommendations
may also result in unscheduled maintenance.<