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GPS Information
23-312 Navigation System
System Diagnostic Mode (cont’d)
ReturnGPS Information
Number of Satellites
Current Position Latitude
Elevation Longitude
xxxx.xx.xx xx:xx:xx N xx°xx’xx
Exxx°xx’xx
xx feet
In Use
Search
This screen shows the current status of GPS reception.
The circular diagram shows the current location of the
GPS satellites (yellow numbers) as they would appear
in the sky. The outer circle represents the horizon
(0 degrees elevation). The middle and inner circles
represents 30 and 60 degrees respectively. The very
center of the diagram (90 degrees elevation) is directly
overhead. Nearby obstructions, like tall buildings will
block satellites in that direction. That is why it is
necessary to be in an open area to effectively
troubleshoot GPS reception issues. The sate llite
numbers shown on the diagram correspond to the PRN
number in the GPS Details screen. There are always at
least 24 active GPS satellites in orbit. Because satellites
fail, and have to be removed from service, spares are
always parked in orbit, ready to be activated. This is
why the PRN (satellite ID number) can be greater than
24.
NOTE: When you use this screen for troubleshooting,
park the vehicle outside, away from buildings, tall trees,
and high-tension wires for at least 10 minutes with the
engine running. The Number of Satellites box shows the number of
acquired satellites (maximum of 12). It should contain
three or more icons. If not troubleshoot for GPS icon
is white or not shown (see page 23-341).
The Current Position shows latitude, longitude, and elevation (in feet). If there are less than four satellites,
the elevation can be grossly inaccurate.
The Date/Time field shows the current date, and also a time that includes daylight savings and other
offsets entered by the customer in Setup screen 2
Adjust Time Zone/Clock.
NOTE: Pressing the map/guide button displays the
satellite number on each circle.
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YES
NO
YES
NO
Navigation display buttons do not work or
respond properly
23-34023-340Navigation System
Symptom Troubleshooting (cont’d)
5. Turn the ignition switch to LOCK (0), then turn to
ON (II), and observe the navigation picture.
Check for sources of electrical noise, such as
poor battery connection, alternator, defective
battery, aftermarket accessories or cell phone, and
poor pin fits at the navigation unit.
Replace the navigation unit (see page 23-355). NOTE:
Check the vehicle battery condition first.
Always make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Always check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft codes.
1. Turn the ignition switch to ON (II).
2. Go into the Detail Information & Settings select Unit Check, and use Hard Key test under Unit Check
(see page 23-305).
The system is OK at this time.
Replace the navigation unit (see page 23-355).
Di d t he i mage i mpr ov e?
Does t he nav i gat i on uni t but t ons w or k pr oper l y ?
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Voice control does not work/respond
Diagnostic Test: Mic Level
YES
NO
YES
NO
YES
NO
23-342Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR D (12P)
NAVI GUIDE (GRN)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connector for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system anti-theft codes.
After troubleshooting, enter the anti-theft codes for the navigation system.
Before assuming that a voice complaint is hardware
related, ensure that the voice control system is being
operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the
command ‘‘Find the nearest Italian Restaurant’’ only
works on a Map screen.
(See the Navigation System Manual for a complete
list of allowed voice commands for the information
being displayed.)
Close the windows, moonroof, and doors.
Set the fan speed to low (1 or 2).
Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the
ceiling.
Pause after pressing the navigation TALK button, then give a voice command clearly in a natural
speaking voice. If the system cannot recognize your
command, speak louder.
If the microphone picks up voices other than yours, the system may not interpret your voice commands
correctly.
If you speak a command with something in your mouth, or your voice is too husky, the system may
misunderstand your command.
Compare the system operation with a known-good vehicle. Have more than one person test the system
operation. If the like known-good vehicle performs
the same, if is a characteristic of the system. 1. Turn the ignition switch to ON (II).
2. Go into the Self-Diagnosis Mode select, Mic Icon
Menu, and use the Mic Level test under Functional
Setup (see page 23-309) to check the operation of
the navigation Talk and Back buttons.
step 10
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Do the voice control switch test (see page 23-357).
Go to step 5.
Replace the HFL-voice control switch.
5. Disconnect the HFL-voice control switch 5P connector and navigation unit connector D (12P).
6. Check for continuity between body ground and navigation unit connector D (12P) terminal No. 1.
Repair short to body ground in the wire
between the navigation unit and the voice control
switch, or replace the cable reel.
Go to step 7.
Wire side of female terminals
Ar e t he nav i gat i on T ALK and BACK but t onsoper at i onal ?
I s t he v oi ce cont r ol sw i t ch OK ?
Is there continuity?
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Pairing a Cell Phone
23-363
You must pair an approved Bluetooth-compatible
phone to the HFL system before you can make and
receive calls. For a current list of approved phones and
specific phone pairing instructions for each phone, see
Checking Cell Phone Compatibility, go towww.acura.
com/handsfreelink, or call 888-528-7876.
The following procedure works for most phones. If you
cannot pair a phone to the HFL system with this
procedure, refer to the phone’s operating manual, visit
www.acura.com/handsfreelink, or call 888-528-7876.
NOTE: You cannot pair a phone while the vehicle is moving.
Your phone must be in Discovery Mode.
A maximum of six Bluetooth-compatible phones can be paired to the system. 1. With the phone on and the ignition switch in
ACCESSORY (I) or ON (II), press and release the
HFL TALK button. After the beep, say ‘‘Phone setup.’’
The HFL responds, ‘‘Phone setup options are status,
pair, edit, delete, and list.’’
2. Press and release the HFL TALK button. After the beep, say ‘‘Pair.’’ The HFL responds, ‘‘The pairing
process requires operation of your mobile phone.
For safety, only perform this function while the
vehicle is stopped. State a four-digit code for
pairing. Note this code. It will be requested by the
phone.’’
3. Press and release the HFL TALK button. After the beep, say the four-digit code you want to use. This
can be any four-digit number you want. For
example, say ‘‘1, 2, 3, 4.’’ The HFL responds, ‘‘1, 2,
3, 4. Is this correct?’’
4. Press and release the TALK button. After the beep, say ‘‘Yes.’’ The HFL responds, ‘‘HFL is now
searching for a Bluetooth phone. Make sure the
phone you are trying to pair is in Discovery mode.’’
If these steps do not work on the phone you are
pairing, refer to the phone’s operating manual.
5. Follow the prompts on your phone to get it into its Discovery mode. The phone will search for the HFL.
When it comes up, select HandsFreeLink from the
list of options displayed on your phone.
6. When asked by the phone, enter the four-digit code from step 3 into your phone. The HFL responds, ‘‘A
new phone has been found. What would you like to
name this phone?’’
7. Press and release the HFL TALK button. After the beep, say the name you want to use. For example,
say ‘‘Tom’s phone.’’ The HFL responds, ‘‘Tom’s
phone has been successfully paired. Returning to
the main menu.’’
(cont’d)
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Phone Will Not Automatically Connect the
HFL
Incoming Calls
23-366HandsFreeLink System
General Troubleshooting Information (cont’d)
Many reasons for a dropped call are not related to the
HFL system. Here are some causes for dropped calls:
If the quantity of dropped calls is about the same when the client uses the HFL system versus the
handset, the issue is likely due to the cellular phone
or carrier.
If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength.
If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating
normally, but something about the area diminishes
cellular coverage to a point where the call drops.
Hills or m ountains can block or interfere with cellular
signals.
High-rise buildings, bridges, or other large structures may block or interfere with cellular signals.
Placing the cell phone in a purse, in a metal briefcase, under the seat, in the glove box, or in the trunk can all
affect signal reception.
There are coverage gaps in the cellular service. When driving, a call is typically passed from one tower to
another. If the client drives through an area where
there is a coverage gap between towers, the call
drops.
Electrical storms, heavy rain, or overcast c onditions
interfere with signal strength.
The cell phone battery’s state of change can affect signal reception. A low battery may reduce the
phone’s ability to boost the antenna’s power and
function properly, especially in low signal strength
areas. Some phone manufacturers trade off signal
transmission and reception strength for battery life.
As the battery weakens, the signal strength may also
weaken. Some cell phones may operate more
effectively than others in low signal strength areas,
especially with a partially charged battery, and
depending on whether or not the retractable antenna
is fully extended (if applicable). On these models,
make sure the antenna is always extended to
maximize signal strength and extend battery life. If a client complains that their cell phone is not
automatically connecting to the HFL system when they
enter the vehicle, do this:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly painted to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal
strength and a nearly full battery.
If a client complains that they cannot receive incoming
calls through the HFL system, see if the call is routing to
the cell phone instead of the HFL system. An easy way
to know if the call is routed to the cell phone is when the
client says, ‘‘I can’t hear the caller, but they can hear me.’’ 1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the answer settings in the cell phone are set to multi-key or any-key answer. If the phone is
set to flip open to answer, recommend changing
the setting to Any Key or leaving the phone flipped
open when using the HFL system.
4. Make sure the Auto Answer feature is turned off in the cell phone.
5. Do a soft reset to the phone.
6. Make sure the battery is fully charged and there is adequate signal strength.
7. Ask the client if they have set specific ring tones or ringer IDs to specific contacts. If they have,
recommend using one standard ring tone for all
calls.
8. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
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Outgoing CallsClearing the HFL System
23-367
If a client says that they cannot place a call using the
HFL system, ask if the call was initiated through the HFL
system or the cell phone itself.
IfthecallisplacedbytheHFLsystem:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the client is pressing the HFL TALK button before each command and going through
the calling process correctly.
4. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
5. Check if the cell phone has an Authorized Connections or Trusted option.
6. Do a soft reset to the cell phone.
If the call is placed by the cell phone:
The call will remain on the handset until you transfer it
over to the HFL system. To continue the call on the HFL
system, you must use the Transfer command by
pressing and releasing the HFL TALK button during an
active call and saying ‘‘Transfer.’’ The client can now
continue the call using the HFL system. NOTE:
This operation clears the HFL system of all passcode(s), any paired phones, and all names in the
HFL phonebook.
Clearing the HFL system is recommend before selling the vehicle.
If the system is locked and the pass code is lost or forgotten, see the symptom troubleshooting.
1. Press and release the HFL TALK button. After the beep, say ‘‘System clear’’ and the HFL system
responds, ‘‘This process will clear all paired phone,
clear all entries in the phonebook, clear the
passcode and restore all defaults in the system
setup. Is this what you would like to do?’’
2. Press and release the HFL TALK button. After the beep, say ‘‘Yes’’ and the HFL system responds,
‘‘Preparing to clear all paired phone, all phonebook
entries, the passcode. This may take up to 2
minutes to complete’’.
3. Press and release the HFL TALK button. After the beep, say ‘‘OK’’ to proceed, or say ‘‘Go back’’ or
‘‘Cancel’’.
4. If you said ‘‘OK’’, after a short period of time, the HFL system responds, ‘‘System has been cleared.
Returning to the main menu, the Clearing HFL
system procedure is now complete’’.
(cont’d)
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Symptom Diagnostic procedure Also check for
23-371
Symptom Troubleshooting Index
HFL does not respond
Control Unit Input Test
(see page 23-388) Check and repair all CAN related DTCs
The Bluetooth icon in the
navigation display is grayed-out There is no HFL-compatible
phone paired to the vehicle. Pair
an approved HFL-compatible
phone to the vehicleThe phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone is having problems pairing
to the vehicle HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone cannot use all its functions HFL System Troubleshooting
(see page 23-373)The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone does not place or receive
calls using the HFL system HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The client wants the HFL system
reset (all phones and address
information cleared from the HFL
system) Clearing the system (see page
23-367)
See the owner’s manual for additional
information.
The HFL system is locked and the
pass code has been lost or
forgotten Symptom Troubleshooting
(see page 23-383)
The HFL system does not
recognize all voice prompts Symptom Troubleshooting
(see page 23-382)Also see Voice control tips.
The address book does not
transfer from Honda approved
Bluetooth phone to HFL system There is no HFL compatible
phone paired to the vehicle or
the approved phone does not
support the function. Pair an
approved HFL compatible
phone to the vehicle.The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a list of approved
phones, go to www.acura.com/
handsfreelink, or call 888-528-7876.
The HFL messages cannot be
heard or are weak Symptom Troubleshooting
(see page 23-383)Excessive interior noise (open windows,
vents blowing on microphone, etc.).
The Bluetooth icon does not
display (the Bluetooth phone is
linked) Symptom Troubleshooting
(see page 23-386)
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DTC (Diagnostic Trouble Codes) Reading the DTC
Precautions
24-22SRS
General Troubleshooting Information
A
The self-diagnostic function of the SRS system allows it
to locate the causes of system problems and store this
information in memory. For easier troubleshooting, this
data can be retrieved via a data link circuit.
When you turn the ignition switch to ON (II), the SRS indicator comes on. If it goes off after 6 seconds, the
system is normal, and is not currently detecting any
abnormality.
If there is an abnormality, the system locates and defines the problem, stores this information in
memory, and turns on the SRS indicator. The data
remains in memory even if the ignition switch is
turned off or the battery is disconnected.
The data is stored in memory as a diagnostic trouble code (DTC).
The ‘‘x’’ at the end of each DTC denotes a numeric character (0 thru 9) or an alpha character (A thru F)
that is displayed on the HDS.
DTCs are either latching or resetting depending on the malfunction. With resetting DTCs, the SRS
indicator goes off the next time the ignition switch is
turned to ON (II), and the system is normal, but the
DTC is still stored. With latching DTCs, the SRS
indicator does not turn to LOCK (0) until the
malfunction is repaired and the DTC is cleared.
When you connect the HDS to the data link connector (DLC), you can retrieve a more detailed DTC in the
HDS ‘‘SRS’’ menu.
NOTE: Only read DTCs from the SRS menu, not from
the SWS menus. SWS (ODS unit) DTCs are subcodes
of SRS unit DTCs. Only troubleshoot the
corresponding SRS DTCs.
After reading and recording the DTC, proceed with the troubleshooting procedure for that code.
Use only a digital multimeter to check the system. Make sure its output is 10 mA (0.01 A) or less when
switched to the smallest value in the ohmmeter range.
A tester with a higher output could damage the
airbag circuit or cause accidental airbag deployment
and possible injury. Whenever the ignition switch is in ON (II), or has been
turned to LOCK (0), for less than 3 minutes, be careful
not to bump the SRS unit; the airbags could
accidentally deploy and cause damage or injuries.
Before removing the dashboard wire harness, floor wire harness, disconnect the driver’s airbag
connector, the front passenger’s airbag connector,
both side airbag connectors, both side curtain airbag
connectors and both seat belt tensioner connectors.
Make sure the battery is fully charged. If the battery is dead or low, electrical measurements may not be
correct.
Do not touch a tester probe to the terminals in the SRS unit or harness connectors, and do not connect
the SRS unit terminals or the sensor terminals with a
jumper wire. Use only the backprobe set and the
multimeter. Backprobe spring-loaded lock type
connectors correctly.
1. Make sure the ignition switch is in LOCK (0).
2. Connect the HDS to the data link connector (DLC) (A).
3. Turn the ignition switch to ON (II).
4. Make sure the HDS communicates with the vehicle and the SRS unit. If it does not communicate,
troubleshoot the DLC circuit (see page 11-204).
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