(#'#
)(#'#
)
µ
µ
µ
µ
µ
µ µ
µ
µ
µ
Navigation display stays on with ignition
switch in LOCK (0) Navigation cannot control audio system
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-34923-349
NOTE:
Check the connectors for poor connections or loose terminals.
Before troubleshooting, get the navigation system anti-theft code, then write down the audio presets.
After troubleshooting, re-enter the anti-theft code, and re-initialize the navigation system, then enter the
audio presets.
Check for aftermarket accessories that use the same power circuit. A feedback can cause this problem.
1. Remove the key from the ignition.
Go to step 2.
The system is OK at this time.
2. The vehicle may have been used as a demonstration vehicle at an event like an auto
show. In these events, power is often jumpered to
the navigation system so that the ignition key is not
needed in the vehicle. At the end of the show, the
jumper wire may not have been removed. Check
the navigation unit connector A (24P) for a non-
factory jumper wire in series with the factory cable.
Remove the jumper wire, and re-test. Return
the jumper wire to Tech Line.
Go to step 3.
3. Check if the audio unit works.
Troubleshoot the ACC circuit for a short to
power with another circuit.
Replace the navigation unit (see page 23-355). NOTE:
Check the vehicle battery condition first.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use
Version (see page 23-316).
Check for connectors for poor connections loose terminals.
Before troubleshooting, make sure you have anti- theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
Make sure that the correct navigation DVD color and version are installed.
Inspect the navigation DVD for dirt or damage.
Check any official Honda service website for more service information about the navigation system.
1. Make sure the anti-theft code for the navigation system is entered.
2. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-297).
Do the troubleshooting for the voice
guidance cannot be heard (see page 23-341).
Go to step 3.
3. Substitute a known-good navigation unit (see page 23-355), and recheck.
Replace the navigation unit (see page 23-355).
Do the audio system troubleshooting.
Does t he nav i gat i on scr een st ay on?
Is t her e a j umper w i r e?Does the audio unit work with the ignition switchoff? Is the Radio icon red?
Can t he nav i gat i on cont r ol aud i o?
08/08/21 14:17:52 61SNR030_230_0352
ProCarManuals.com
DYNOMITE -2009-
Î
(#'#
)
23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
08/08/21 14:17:54 61SNR030_230_0358
ProCarManuals.com
DYNOMITE -2009-
Î
(#'#
)
23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
08/08/21 14:17:54 61SNR030_230_0358
ProCarManuals.com
DYNOMITE -2009-
Phone Will Not Automatically Connect the
HFL
Incoming Calls
23-366HandsFreeLink System
General Troubleshooting Information (cont’d)
Many reasons for a dropped call are not related to the
HFL system. Here are some causes for dropped calls:
If the quantity of dropped calls is about the same when the client uses the HFL system versus the
handset, the issue is likely due to the cellular phone
or carrier.
If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength.
If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating
normally, but something about the area diminishes
cellular coverage to a point where the call drops.
Hills or m ountains can block or interfere with cellular
signals.
High-rise buildings, bridges, or other large structures may block or interfere with cellular signals.
Placing the cell phone in a purse, in a metal briefcase, under the seat, in the glove box, or in the trunk can all
affect signal reception.
There are coverage gaps in the cellular service. When driving, a call is typically passed from one tower to
another. If the client drives through an area where
there is a coverage gap between towers, the call
drops.
Electrical storms, heavy rain, or overcast c onditions
interfere with signal strength.
The cell phone battery’s state of change can affect signal reception. A low battery may reduce the
phone’s ability to boost the antenna’s power and
function properly, especially in low signal strength
areas. Some phone manufacturers trade off signal
transmission and reception strength for battery life.
As the battery weakens, the signal strength may also
weaken. Some cell phones may operate more
effectively than others in low signal strength areas,
especially with a partially charged battery, and
depending on whether or not the retractable antenna
is fully extended (if applicable). On these models,
make sure the antenna is always extended to
maximize signal strength and extend battery life. If a client complains that their cell phone is not
automatically connecting to the HFL system when they
enter the vehicle, do this:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly painted to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal
strength and a nearly full battery.
If a client complains that they cannot receive incoming
calls through the HFL system, see if the call is routing to
the cell phone instead of the HFL system. An easy way
to know if the call is routed to the cell phone is when the
client says, ‘‘I can’t hear the caller, but they can hear me.’’ 1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the answer settings in the cell phone are set to multi-key or any-key answer. If the phone is
set to flip open to answer, recommend changing
the setting to Any Key or leaving the phone flipped
open when using the HFL system.
4. Make sure the Auto Answer feature is turned off in the cell phone.
5. Do a soft reset to the phone.
6. Make sure the battery is fully charged and there is adequate signal strength.
7. Ask the client if they have set specific ring tones or ringer IDs to specific contacts. If they have,
recommend using one standard ring tone for all
calls.
8. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
08/08/21 14:18:37 61SNR030_230_0369
ProCarManuals.com
DYNOMITE -2009-