To reactivate the interior lamps, do one of the following:
•Turn on the ignition,
•turn the exterior lamp control off and then on,
•open a door,
•press any remote keyless entry transmitter button
(if equipped),
•press the remote trunk release button, or
•press the power door lock switch.
The battery run-down feature will also be activated
when any door on the vehicle is left open and the
ignition is in OFF.
Accessory Power Outlets
With accessory power outlets you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
The accessory power outlet is located to the right of
the ashtray.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem see your dealer for additional information
on accessory power outlets.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Do not use equipment
exceeding maximum amperage rating. Check
with your dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow
the proper installation instructions included with
the equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
3-17
Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
Figure out which audio system is in your vehicle, find
out what your audio system can do, and how to operate
all of its controls.
Your vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the audio system can be
played even after the ignition is turned off. SeeRetained
Accessory Power (RAP) on page 2-17for more
information.
Setting the Time for Radios without
Radio Data Systems (RDS)
Press and hold the HR or MIN arrow for two seconds.
Then press HR until the correct hour appears on
the display. Press and hold MIN until the correct minute
appears on the display. The time can be set with the
ignition on or off.
Setting the Time for Radios with
Radio Data Systems (RDS)
Press and hold the HR or MN buttons for two seconds.
The clock symbol will appear on the display. Press
and hold HR until the correct hour appears on the
display. AM or PM will appear for morning or evening
hours. Press and hold MN until the correct minute
appears on the display. The time can be set with the
ignition on or off.
To synchronize the time with an FM station broadcasting
Radio Data System (RDS) information, press and hold
HR and MN at the same time for two seconds until
UPDATED and the clock symbol appear on the display.
If the time is not available from the station, NO UPDAT
will appear on the display.
RDS time is broadcast once a minute. After tuning to an
RDS broadcast station, it may take a few minutes for
the time to update.
3-36
BAND (Alternate Frequency):Alternate frequency
allows the radio to switch to a stronger station with the
same program type. To turn alternate frequency on,
press and hold BAND for two seconds. AF ON will
appear on the display. The radio may switch to stations
with a stronger frequency.
To turn alternate frequency off, press and hold BAND
again for two seconds. AF OFF will appear on the
display. The radio will not switch to other stations.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is low or a
cassette tape or CD is playing. If a cassette tape or CD is
playing, play will stop during the announcement. Alert
announcements cannot be turned off.
ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by all
RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist, song title, call in
phone numbers, etc.If the entire message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message, press the INFO button. A
new group of words will appear on the display after
every press of this button. Once the complete message
has been displayed, the information symbol will
disappear from the display until another new message
is received. The last message can be displayed by
pressing the INFO button. You can view the last
message until a new message is received or a different
station is tuned to.
TRAF (Traffic):If TRAF appears on the display, the
tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the station does not broadcast traffic announcements,
press the TRAF button and the radio will seek to a
station that does. When a station that broadcasts traffic
announcements is found, the radio will stop seeking
and TRAF will appear on the display. If no station
is found, NO TRAF will appear on the display.
If TRAF is on the display, press the TRAF button to turn
of the traffic announcements.
The radio will play the traffic announcement even if the
volume is low. The radio will interrupt the play of a
cassette tape or a CD if the last tuned station broadcasts
traffic announcements.
3-45
Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-6.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,reading, or reaching for something on the floor — makes
proper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving
is a national tragedy. It is the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
•Judgment
•Muscular Coordination
•Vision
•Attentiveness
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
4-2
The heavier the rain, the harder it is to see. Even if
your windshield wiper blades are in good shape, a heavy
rain can make it harder to see road signs and traffic
signals, pavement markings, the edge of the road, and
even people walking.
It is wise to keep your windshield wiping equipment in
good shape and keep your windshield washer tank
filled with washer fluid. Replace your windshield wiper
inserts when they show signs of streaking or missing
areas on the windshield, or when strips of rubber start
to separate from the inserts.
Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you cannot, try to slow down before
you hit them.
{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
4-15
Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-6
Vehicle Data Collection and Event Data
Recorders..................................................7-8Reporting Safety Defects................................7-10
Reporting Safety Defects to the
United States Government..........................7-10
Reporting Safety Defects to
General Motors.........................................7-10
Service Publications Ordering
Information...............................................7-10
Section 7 Customer Assistance and Information
7-1
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can find your specific vehicle information
all in one place.
The Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual.
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members.
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
7-3
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA® (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-4