2004 MERCEDES-BENZ ML350 Lock

178 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.


Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

179 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the MCS
display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.
iWhen a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.

180 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the MCS
display to indicate receipt of the door
unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the outside liftgate handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pressing the outside
liftgate handle again.

189 Controls in detail
Useful features
Stop watch
Press MODE2 (
page 186) repeat-
edly until the stop watch display ap-
pears in the trip computer display3.
Counting

Press RESET1 (
page 186) to start
counting.Stopping

Press RESET1 again to stop counting.
Resetting

Press and hold RESET1 until the dis-
play shows “0:00”.
Average fuel consumption

Press MODE2 (
page 186) repeat-
edly until the average fuel consumption
display appears in the trip computer
display3.Distance remaining with fuel presently
in tank

Press MODE2 (
page 186) repeat-
edly until the distance remaining dis-
play appears in the trip computer
display3.
iIf CAL
remains in the display, calibration
was not successfully completed. You
have to recalibrate:


Remove the key from the steering
lock.


Start the vehicle and start the cali-
bration procedure described previ-
ously.
We recommend that you have the com-
pass calibrated at a Mercedes-Benz
Light Truck Center.
iWhen the fuel supply drops to reserve
level the display flashes distance re-
maining.

USA only:
The display alternates between FUEL
and distance remaining until
supply is consistently below the re-
serve level. When the fuel supply is
very low [approximately 1.5 gal
(5.5 l)]
FUEL
is displayed
continuously.

203 Operation
Driving instructions
The 4-ETS recognizes the situation and
limits the torque for the front wheels by
braking them. Simultaneously the
torque for the rear wheels is increased.
Driving across a hilltop


Decelerate just ahead of a hilltop (do
not select gear rangeN), to prevent the
vehicle from speeding up too much af-
ter climbing a hill.
Use the momentum of the vehicle to
drive across the hilltop.
Driving in this manner prevents the ve-
hicle from jumping across the hilltop
and thus loosing its forward momen-
tum.Driving downhill


Select gear range1 on the automatic
transmission (
page 121).


Drive downhill observing the same
rules as driving uphill (
page 202).


The special LOW RANGE – ABS setting
allows for precise and brief (cyclical)
blocking of the front wheels, permitting
them to dig into loose ground.
Remember that the front wheels when
stopped, slide across a surface, thus
loose their ability to steer the vehicle.Driving through water
120 in (50 cm)


Before driving through water, deter-
mine its depth.
It should not be deeper than approxi-
mately 20 inches (50 cm).
Make sure you check the water bed.
The ground surface may not be firm
which may result in deeper waters than
expected when driving the vehicle
through it.


Switch to LOW RANGE mode before
driving through water (
page 125).

209 Operation
Driving instructions
Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be le-
gal, not only for where you reside, but also
for where you will be driving. A good
source for this information can be the po-
lice or local authorities.
Note the following points, when driving
with the trailer:

In order to gain skill and an under-
standing of the vehicle’s behavior, you
should practice turning, stopping and
backing up in an area which is free from
traffic.


Before you start driving check the

trailer hitch


break-away switch


safety chains


electrical connections


lighting and tiresAdjust the mirrors to permit unobstructed
view beyond rear of trailer.


If the trailer has electric brakes, start
your vehicle and trailer moving slowly,
and then apply only the trailer brake
controller by hand to be sure the
brakes are working properly.


Always secure items in the trailer to
prevent load shifts while driving.


When towing a trailer, check occasion-
ally to be sure that the load is secure,
and that lighting and trailer brakes (if
so equipped) are functioning properly.


Take into consideration that when tow-
ing a trailer, the handling characteris-
tics are different and less stable from
those when operating the vehicle with-
out a trailer.
It is important to avoid sudden maneu-
vers.
!Do not connect a trailer brake system
(if trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as
your vehicle is equipped with antilock
brakes. If you do, neither the vehicle’s
brakes nor the trailer’s brakes will func-
tion properly.iThe provided vehicle electrical wiring
harness for trailer towing has a brake
signal wire (color orange) for hook-up
to a brake controller.
You should consider using a trailer
sway control system. For further infor-
mation see your authorized
Mercedes-Benz Light Truck Center.

214 OperationAt the gas station
At the gas stationRefueling
The fuel filler flap is located on the
left-hand side of the vehicle towards the
rear. Locking / unlocking the vehicle with
the remote control automatically
locks / unlocks the fuel filler flap.1Fuel filler flap
2Fuel cap

Remove the key from the steering lock.

Open the fuel filler flap1 by pulling in
direction of the arrow.

Turn the fuel cap2 to the left and hold
on to it until possible pressure is re-
leased.

Take off the cap.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or overfill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!
!The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.!To prevent damaging the lens of the
plastic tail lamp, make certain that no
gasoline comes into contact with it.Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.

217 Operation
Engine compartment
Engine compartment
Hood
Opening
1Release lever

Pull release lever1 downwards.
The hood is unlocked. Handle2 pro-
trudes slightly from the radiator-grille.
If not, lift the hood slightly.
2Handle for opening the hood

Pull handle2 to its stop out of the
radiator-grille.

Pull up on the hood and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.
Warning!
G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
!To avoid damage to the windshield wip-
ers or hood, never open the hood if the
wiper arms are folded forward away
from the windshield.
Warning!
G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running. Make sure the hood is
properly closed before driving. When closing
the hood, use extreme caution not to catch
hands or fingers.
The radiator fan may continue to run for ap-
proximately 30 seconds or even restart af-
ter the engine has been turned off. Stay
clear of fan blades.