96 Controls in detailSeatsInstalling head restraint
Insert head restraint and push it down
to the stop.
Push button1 and adjust head
restraint to the desired position
(page 36).
Rear seat head restraints
Head restraint heightRaising:
Manually adjust the height of the head
restraint by pulling it upward.
Lowering:
To lower the head restraint, push
button1 and press down on the head
restraint.Head restraint tilt
Manually adjust the angle of the head
restraint.
Push or pull on the upper edge of the
head restraint cushion.
More informations on seats can be found
in the “Getting started” section
(
page 34).
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint so that the head re-
straint supports the back of the head at eye
level. This will reduce the potential for injury
to the head and neck in the event of an ac-
cident or similar situation.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.
178 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
