2004 MERCEDES-BENZ E320 Rest

255 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button•).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.

268 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. In such a case, the
red brake warning lamp (
page 312) and
warning messages in the instrument cluster
(
page 318) come on while driving. To
brake, the driver must then apply signifi-
cantly greater brake pedal pressure and de-
press the pedal much further to obtain the
expected braking effect. If necessary, apply
full pressure to the brake pedal. Brakes may
only be applied to the front wheels. Stop-
ping distance is increased! If there is a mal-
function in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to “Towing the vehicle”
(page 381). For more information see
SBC brake system (
page 79).
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.

271 Operation
Driving instructions
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1⁄16
in (1.6 mm), at which point the
tire is considered worn and should be re-
placed.
The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Although the applicable federal motor vehi-
cle safety laws consider a tire to be worn
when the tread wear indicators (TWI) be-
come visible at approximately
1/16in
(1.6 mm), we recommend that you do not al-
low your tires to wear down to that level. As
tread depth approaches
1/8in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.

281 Operation
Engine compartment
Engine compartment
Hood
Opening
1Hood release

Pull lever1 downwards.
The hood is unlocked and handle2
will extend out of the radiator grille.
2Handle for opening the hood

Pull handle2 to its stop out of radia-
tor grille.

Pull up on the hood (do not pull up on
the handle) and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.
Warning!
G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
!To avoid damage to the windshield wip-
ers or hood, never open the hood if the
wiper arms are folded forward away
from the windshield.
Warning!
G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running. Make sure the hood is
properly closed before driving. When closing
the hood, use extreme caution not to catch
hands or fingers.
The radiator fan may continue to run for ap-
proximately 30 seconds or even restart af-
ter the engine has been turned off. Stay
clear of fan blades.

282 OperationEngine compartment
Closing
Let the hood drop from a height of ap-
proximately 1 ft (30 cm).
The hood will lock audibly.

Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
Engine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when

the vehicle is new


the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.
Warning!
G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature gauge indicates that the engine is
overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled. If necessary,
call the fire department.Warning!
G
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components (ig-
nition coils, spark plug sockets, diagnostic
socket) of the ignition system

with the engine running


while starting the engine


if ignition is “on” and the engine is
turned manually
Warning!
G
Be careful that you do not close the hood on
anyone.
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz will
restrict your warranty entitlement.
More information on this subject is
available at any Mercedes-Benz
Center.

295 Operation
Winter driving
Winter driving
Before the onset of winter, have your vehi-
cle winterized at an authorized
Mercedes-Benz Center. This service in-
cludes:

Check of anticorrosion and antifreeze
concentration.


Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent / antifreeze which is formulated
for temperatures below freezing point
(page 406).


Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started and the
SBC brake system will be fully opera-
tional, even at low ambient tempera-
tures.


Tire change. Mercedes-Benz recom-
mends M+S rated radial-ply tires with a
minimum tread depth of approximately 1/6 in (4 mm) on all four wheels for the
winter season.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS, ESP and 4MATIC in
winter operation.
For safe handling, ensure that all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available at your tire dealer or any
authorized Mercedes-Benz Center.Warning!
G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.

305 Operation
Vehicle care
Cleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water to clean sensor
cover1.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor cover. Do
not attempt to wipe dirty sensors with a
dry cloth or sponge.Cleaning the Parktronic* system
sensors
1Parktronic* sensors
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo
with plenty of water.
When using a steam cleaner or power
washer, aim nozzle only briefly from a min-
imum distance of 11.8 in (30 cm) at
sensors1.To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor. Do not at-
tempt to wipe dirty sensors with a dry cloth
or sponge.
Wiper blades

Turn on the wipers and place it in a ver-
tical position.
For information on placing the wipers in a
vertical position, see “Replacing wiper
blades” (
page 364).
iRestart the engine after cleaning sen-
sor cover1.
!Fold the windshield wiper arms away
from the windshield to a vertical posi-
tion only. They could otherwise dam-
age the hood.


314 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
D
The red coolant warning lamp
comes on when the engine is
running.
There is insufficient coolant in the reservoir.
If this warning lamp comes on frequently,
there is a leak in the cooling system.
If the coolant level is correct, the electric ra-
diator fan may be broken.

Immediately add coolant to prevent
engine from overheating
(page 285).

Have the cooling system checked.

If the coolant temperature is below
257 °F (125 °C), you can continue
driving to the nearest authorized
Mercedes-Benz Center.

Avoid high engine loads (e.g. driving
uphill) and stop-and-go driving.
D
The red coolant warning lamp
comes on while driving and you
hear a warning sound.
The coolant temperature has exceeded
257 °F (125 °C).

Stop as soon as possible and allow
the engine and coolant to cool down.
Warning!
G
Driving when your engine is badly overheat-
ed can cause some fluids which may have
leaked into the engine compartment to
catch fire. You could be seriously burned.
Steam from an overheated engine can cause
serious burns and can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Turn off the engine, get out of the vehicle
and do not stand near the vehicle until the
engine has cooled down.