2004 MERCEDES-BENZ E320 Rest

316 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
1
The red SRS indicator lamp
comes on while driving.
There is a malfunction in the restraint sys-
tems. The airbags or emergency tensioning
devices (ETDs) could deploy unexpectedly or
fail to activate in an accident.

Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not be activated when needed in an acci-
dent, which could result in serious or fatal
injury, or it might deploy unexpectedly and
unnecessarily which could also result in an
accident and / or injury to you or to others.

317 Practical hints
What to do if …
Lamp in center consoleProblem
Possible cause
Suggested solution
PASSENGER AIRBAG OFF
The indicator lamp comes on.
A BabySmart
TM child seat is installed on the
front passenger seat. Therefore, the front
passenger airbag is switched off.
The system is malfunctioning when there is
no BabySmartTM child seat installed on the
front passenger seat.

Have the system checked as soon as
possible by an authorized
Mercedes-Benz Center.
PASSENGER AIRBAG OFF
The indicator lamp does not come on with a
BabySmart
TM child seat properly installed
on the front passenger seat.
The system is malfunctioning.

Make sure there is nothing between
seat cushion and child seat and check
installation of the child seat.

If the light remains out, have the sys-
tem checked as soon as possible by
an authorized Mercedes-Benz Center.
Do not use the BabySmart
TM restraint
to transport children on the front pas-
senger seat until the system has been
repaired.

318 Practical hintsWhat to do if …Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 129) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.
Certain messages of high priority cannot
be cleared from the multifunction display
using the reset button.Other messages of high priority and mes-
sages of less immediate priority can be
cleared from the multifunction display us-
ing the reset button (
page 22) and are
then stored in the malfunction message
memory (
page 137).
On the pages that follow, you will find a
compilation of the most important warning
and malfunction messages that may ap-
pe ar i n the di spl ay . High pr iori ty m es sa ge s
appear on a red background.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair condition noted may cause
damage not covered by the Mercedes-Benz
Limited Warranty, or result in property dam-
age or personal injury.
Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.iTurning the SmartKey in the starter
switch to position2, or pressing the
KEYLESS-GO* start / stop button twice
to position2 causes all lamps as well
as the multifunction display to come
on. Ensure that they are all in working
order before starting your journey.

321 Practical hints
What to do if …
Display
Display message
Possible cause
Possible solution
Distronic
Currently unavailable
see oper. manual
DISTRONIC* is switched off if:

the DISTRONIC cover in the area
of the radiator grille is dirty


the functionality is impaired by
heavy rain or thick fog

If necessary, clean the DISTRONIC cover in
the area of the radiator grille.

Restart the vehicle.
or
DISTRONIC* becomes operational again with-
out the engine being restarted when:


dirt on the grille falls off while driving (e.g.
slush or snow)


the system recognizes full sensor availabili-
ty (due to lessening rain or the road surface
drying)


the message in the multifunction display
disappears


the speed last stored flashes in the display
for five seconds.
You can operate DISTRONIC* as usual again.

324 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display messages
Possible cause
Possible solution
#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
Visit workshop!
The battery was charged with a battery
charger or jump started.

Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:

alternator malfunctioning


broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.

Stop immediately and check the
poly-V-belt.
If it is broken:

Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:

Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.

325 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
#
Battery/Alternator
Stop vehicle!
The battery is malfunctioning.
The SBC brake system requires electrical
energy and therefore has only limited op-
eration. Considerably greater brake pedal
force is required and the stopping dis-
tance is increased.

Stop the vehicle as soon as it is safe
to do so. Adjust driving to be consis-
tent with reduced braking responsive-
ness.

Notify an authorized Mercedes-Benz
Center.
Undervoltage
Charge battery
The battery has insufficient voltage.

Start the engine (
page 43).
Malfunction
Electrical consumers
switched off
The consumer battery has insufficient
voltage and can no longer supply the con-
venience functions such as seat ventila-
tion*.
The electrical consumers will come back
online as soon as on-board voltage is suf-
ficient.
(
Backrest, rear right
not locked
The rear seat backrest is not engaged.

A d j u s t t h e r e a r s e a t b a c k r e s t u n t i l i t i s
fully engaged in position.
Backrest rear left
not locked
The rear seat backrest is not engaged.

A d j u s t t h e r e a r s e a t b a c k r e s t u n t i l i t i s
fully engaged in position.

334 Practical hintsWhat to do if …When the
Engine oil - Visit workshop!

message appears while the engine is run-
ning and at operating temperature, the en-
gine oil level has dropped to approximately
the minimum level.
When this occurs, the warning will first
come on intermittently and then stay on if
the oil level drops further.If no oil leaks are noted, continue to drive
to the nearest service station where the
engine oil should be topped to the required
level with an approved oil.
Display symbol
Display messages
Possible cause
Possible solution
:
Engine oil
Visit workshop!
The engine oil has dropped to a critical
level.

Check the engine oil level
(page 283) and add oil as required
(page 284).

If you must add engine oil frequently,
have the engine checked for possible
leaks.
It may be that there is water in the engine
oil.

Have the engine oil checked.
Engine oil level
Visit workshop!
The measuring system is malfunctioning.

Have the measuring system checked
by an authorized Mercedes-Benz
Center.!The engine oil level warnings should
not be ignored. Extended driving with
the symbol displayed could result in
serious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.

346 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
L
Tele Aid defective
Visit workshop!
One or more main functions of the Tele
Aid system are malfunctioning.

Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
Tele Aid battery
Visit workshop!
The emergency power battery for the Tele
Aid system is malfunctioning. If the vehi-
cle battery is also dead, Tele Aid will not
be operational.

Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
1
Restraint system
malfunction
Visit workshop!
The system is malfunctioning.

Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
t
Function
Not available!
This display appears if button t or
s on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked; otherwise the SRS may not be ac-
tivated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessar-
ily which could also result in injury.