Page 217 of 231

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Service Office.
U.S. Owners:Canadian Owners:
In Puerto Rico and the U.S. Virgin
Islands:
When you call or write, please give
us this inf ormation:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you 202
Cust omer Service Inf ormat ion
Warrant y and Cust omer Relat ions214
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009 Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776
Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
Tel: (787) 250-4318
Page 218 of 231

µµ
µ
µ µ
µ µ
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Your new Honda is covered by these
warranties:
covers your new vehicle, except f or
the battery, emissions control
systems, and accessories, against
def ects in materials and
workmanship. provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation.
this warranty gives up
to 100 percent credit toward a
replacement battery. a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
Honda Accessories are covered
under this warranty. Time and
mileage limits depend on the type of
accessory and other f actors. Please
read your warranty manual f or
details.
covers all Honda
replacement parts against defects in
materials and workmanship. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2004 Honda Warranty Inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty inf or-
mation is in a separate booklet.
Please ref er to the 2004 Warranty
Manual that came with your vehicle.
Warranty Coverages
U.S. Owners
Canadian Owners
New Vehicle L imit ed Warrant y Replacement Bat t ery L imit ed
Warranty
Emissions Cont rol Syst ems Def ect s Warrant y and EmissionsPerf ormance Warranty
Original Equipment Bat t ery L imit edWarranty Seat Belt Limited Warranty
Rust Perf orat ion L imit ed Warrant y
Accessory Limited Warranty
Replacement Part s L imit edWarranty Replacement Muf f ler L if et ime
Limited Warranty
Warrant y and Cust omer Relat ions215
Page 219 of 231
If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
Warrant y and Cust omer Relat ions
Reporting Saf ety Def ects (U.S. Vehicles)
216
Page 220 of 231

ÎÎ
Î
µ
µ
Î
$
#
Valid only f or sales within the U.S. Canadian owners should contact their authorized Honda dealer.
T he publications shown below can be purchased f rom Helm
Incorporated. You can order in any of three ways:
Detach and mail the order f orm on the right half of this page
Call Helm Inc. at 1-800-782-4356
Go online at
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356
(credit card orders only)
Purchasing Factory Authorized Manuals
(U.S. only)
Authorized Manuals
217
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Form Description
2004 Honda Civic Hybrid Service Manual
2004 Honda Civic Hybrid
Electrical Troubleshooting Manual 2001 2004 Honda CivicBody Repair Manual
2004 Honda Civic Hybrid Owner’s Manual
2004 Honda Civic Hybrid Quick Start Guide
Order Form for Previous Years-
Indicate Year and Model Desired Price
Each
$70.00
$50.00
$44.00
$34.00
$12.00
FREE
Publication
Form Number 61S5B02
61S5B02EL 61S5A30
31S5B620
31S5BQ10 HON-R
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL HANDLING CHARGE Mich. Purchases
Add 6% Sales Tax TOTAL MATERIAL
$6.95Prices are subject to change without notice and without incurring
obligation. Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
www. helminc. com
Page 221 of 231

µµ
µ
(
%
)
$
%
.
"
#
) This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual describes the procedures involved in the
replacement of damaged body parts. This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
218
NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA
Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.
Page 222 of 231

CONT INUED
....................................
Accessories .121
ACCESSORY (Ignition Key .......................................
Position) .72
...............
Accessory Power Socket . 85
....................
Additives, Engine Oil . 153
.............................
Airbag (SRS) .10, 22
...
Airbags, Additional Information . 22
...
Additional Safety Precautions . 28
.............................
Airbag Service .28
How the Side Airbag Cutof f ......................
Indicator Works .27
..
How the SRS Indicator Works . 26
How Your Front Airbags .........................................
Work .22
...
How Your Side Airbags Work . 25
........................
SRS Components .22
................
Air Conditioning System . 88
.......................
Air Pressure, Tires .170
..................
High Speed Driving . 170
.........................
Normal Driving .170
......................................
Antif reeze .155
Anti-lock Brakes (ABS) ...............................
Indicator .54, 141
...................................
Operation .141 ..............
Anti-thef t, Audio System . 107
Anti-thef t Steering Column ..............................................
Lock .72
..................................
Audio System .94
........................
Auto Idle Stop .131, 137
...
Automatic Seat Belt Tensioners . 20
.............
Automatic Speed Control . 109
..............
Automatic Transmission . 133
..........................
Capacity, Fluid .204
...............
Checking Fluid Level . 158
.......................................
Shif ting .133
.
Shif t Lever Position Indicator . 133
................
Shif t Lever Positions . 133
....................
Shif t Lock Release . 136
Battery Charging System ...........................
Indicator .54, 191
............................
Jump Starting .186
..............................
Maintenance .175
............................
Specif ications .205
..............................
Bef ore Driving .113
....................................
Belts,Seat .8,19
.............................
Beverage Holder .85 ..................................
Booster Seats .43
Brakes ...........
Anti-lock System (ABS) . 141
.............
Break-in, New Linings . 114
....................
Bulb Replacement .161
...........................................
Fluid .160
.........................................
Parking .82
.................
System Indicator . 54,193
........................
Wear Indicators .140
.............................
Braking System .140
.................
Break-in, New Vehicle . 114
..
Brightness Control, Instruments . 67
........................
Brights, Headlights .66
Bulb Replacement ..........................
Back-up Lights .165
..............................
Brake Lights .164
................
Front Parking Lights . 163
........
Front Side Marker Lights . 163
.................................
Headlights .161
.........
High-mount Brake Light . 165
.........
Rear Side Marker Lights . 164
............................
Specif ications .205
Bulb Replacement ....................
Turn Signal Lights . 163
..............................
Bulbs, Halogen .161
Index
A
B
I
Page 223 of 231

Î
............................
Capacities Chart .204
.............
Carbon Monoxide Hazard . 46
.............................
Carrying Cargo .123
Cassette Player ............................................
Care .106
...................................
Operation .105
..............
CAUTION, Explanation of . ii
.........................................
CD Care .101
...................................
CD Changer .100
.......
CD Changer Error Message . 103
.......................
CD Error Message .102
.........................................
CD Player .99
....................................
Ceiling Light .83
........................
Certif ication Label .202
............................................
Chains .174
....................
Changing a Flat Tire .179
Changing Oil ........................................
How to .153
......................................
When to .147
...
Charging System Indicator . 54,191
............
Checklist, Bef ore Driving . 128
.....................................
Child Saf ety .29
..............................
Booster Seats .43
...................................
Child Seats .29 .....
Important Saf ety Reminders . 29
..........................................
Inf ants .34
............................
Large Children .42
.........................................
LATCH .38
...........................
Lower Anchors .37
.....................
Risks With Airbags .30
.............................
Small Children .35
.........................................
Tethers .41
........
Where Should A Child Sit? . 30
..................
Childproof Door Locks . 73
.........................
Clock, Setting the .108
...................................
Clutch Fluid .160
........................
CO in the Exhaust .208
............
Cold Weather, Starting in . 129
..............................
Compact Spare .178
...............
Consumer Inf ormation . 214
.............
Controls, Instruments and . 49
Coolant ........................................
Adding .155
....................................
Checking .118
.........................
Proper Solution .155
...................
Temperature Gauge . 63
Crankcase Emissions Control ........................................
System .209
................
Cruise Control Indicator . 56............
Cruise Control Operation . 109
................
Cup (Beverage) Holders . 85
..........
Customer Relations Of f ice . 216
................
DANGER, Explanation of . ii
...................................
Dashboard .2, 50
................
Daytime Running Lights . 66
Daytime Running Lights .......................................
Indicator .66
.................................
Dead Battery .186
............
Def ects, Reporting Saf ety . 216
..........................
Def og and Def rost .93
................
Def ogger, Rear Window . 68
................
Def rosting the Windows . 93
....................................
Dimensions .204
...............
Dimming the Headlights . 66
Dipstick ..........
Automatic Transmission . 158
..................................
Engine Oil .118
..........................
Directional Signals .66
........
Disc Brake Wear Indicators . 140
.....................
Disposal of Used Oil .155
Doors ..............
Locking and Unlocking . 73
Index
C
D
II
Page 224 of 231

CONT INUED
......................
Power Door Locks .73
..........
DOT Tire Quality Grading . 206
Downshif ting, 5-speed Manual
.............................
Transmission .130
...........
Driver and Passenger Safety . 5
...........................................
Driving .127
....................................
Economy .119
..................
Dust and Pollen Filter . 167
..............................
Economy, Fuel .119
.................
Electric Power Steering . 55
..................................
Emergencies .177
............................
Jump Starting .186
.......................................
Towing .199
.............
Hazard Warning Button . 67
............
Emergencies on the Road . 177
.............
Battery, Jump Starting . 186
...........
Brake System Indicator . 193
................
Changing a Flat Tire . 179
.....
Charging System Indicator . 191
..................
Checking the Fuses . 194
.....
Low Oil Pressure Indicator . 190
...
Malf unction Indicator Lamp . 191
..................
Overheated Engine . 187...........................
Emergency Brake .82
......................
Emergency Flashers .67
......................
Emergency Towing .199
............
Emergency Trunk Opener . 74
.......................
Emissions Controls .208
.............
Emissions Testing, State . 211
Engine ....
Coolant Temperature Gauge . 63
......
Engine Speed Limiter . 130,135
..........................
If it won’t Start .184
Malf unction Indicator ................................
Lamp .54, 191
........
Oil Pressure Indicator . 54,190
..............
Oil, What Kind to Use . 152
...............................
Overheating .187
............................
Specif ications .204
.......................................
Starting .129
.
Evaporative Emissions Controls . 208
...............................
Exhaust Fumes .46
Expectant Mothers, Use of Seat ........................................
Belts by .17
.....................................
Fan, Interior .90 Features, Comfort and
................................
Convenience .87
....................
Filling the Fuel Tank . 115
Filters .........................
Dust and Pollen .167
...............................................
Oil .153
5-speed Manual Transmission ...............
Checking Fluid Level . 159
................................
Shif ting the .130
.............
Flashers, Hazard Warning . 67
...................
Flat Tire, Changing a . 179
Fluids ..........
Automatic Transmission . 158
..........................................
Brake .160
.........................................
Clutch .160
..............
Manual Transmission . 159
..................
Windshield Washer . 157
FM Stereo Radio .....................................
Reception .97
..........................
Four-way Flashers .67
............................
Front Airbags .10, 22
........................................
Front Seat .77
......................................
Adjusting .77
.........................................
Airbags .22
Index
F
E
III