2004 CHEVROLET EXPRESS CARGO VAN service

To adjust both tone controls and both speaker controls
to the middle position, rst end out of audio mode
by pressing another button, causing the radio to perform
that function, or by waiting ve seconds for the display
to return to the time of day. Then press and hold
the AUDIO button for more than two seconds until you
hear a beep. CEN will appear on the display.
Radio Messages
CAL (Calibration):The audio system has been
calibrated for your vehicle from the factory. If CAL
appears on the display it means that the radio has not
been congured properly for your vehicle and must
be returned to the dealer for service.
LOC (Locked):This message is displayed when the
THEFTLOCK
®system has locked up. Take the vehicle
to the dealer for service.
If any error occurs repeatedly or cannot be corrected,
contact your dealer.
Playing a CD
Insert a CD partway into the slot, label side up. The
player will pull it in and the CD should begin playing. CD
will appear on the display. If you want to insert a CD
with the ignition off, rst press the eject button or
the RCL knob.If you insert a CD with the radio off and the ignition on,
it will start to play
If the ignition or radio is turned off, with a CD in the
player, it will stay in the player. When the ignition
or radio is turned on, the CD will start playing where it
stopped, if it was the last selected audio source.
As each new track starts to play, the track number will
appear on the display.
The CD player can play the smaller 3 inch (8 cm) single
CDs with an adapter ring. Full-size CDs and the
smaller CDs are loaded in the same manner.
If playing a CD-R the sound quality may be reduced
due to CD-R quality, the method of recording, the quality
of the music that has been recorded, and the way the
CD-R has been handled. There may be an increase
in skipping, difficulty in nding tracks, and/or difficulty in
loading and ejecting. If these problems occur try a
known good CD.
Do not add paper labels to CDs, they could get caught
in the CD player.
If an error appears on the display, see “CD Messages”
later in this section.
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TRAF (Traffic):If TRAF appears on the display, the
tuned station broadcasts traffic announcements
and when a traffic announcement comes on the tuned
radio station you will hear it.
If the current tuned station does not broadcast traffic
announcements, press this button and the radio
will seek to a station that does. When the radio nds a
station that broadcasts traffic announcements, the
radio will stop and TRAF will be displayed. When a
traffic announcement comes on the tuned radio station
you will hear it. If no station is found, NO TRAF will
appear on the display.
If TRAF is on the display you can press the TRAF
button to turn of the traffic announcements.
Your radio will play the traffic announcement even if the
volume is low. Your radio will interrupt the play of a
cassette tape or CD if the last tuned station broadcasts
traffic announcements.
Radio Messages
CAL ERR (Calibration Error):Your audio system has
been calibrated for your vehicle from the factory. If
CAL ERR appears on the display it means that your
radio has not been congured properly for your vehicle
and must be returned to the dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. You must return
to the dealer for service.
Playing a Cassette Tape
Your tape player is built to work best with tapes that are
up to 30 to 45 minutes long on each side. Tapes
longer than that are so thin they may not work well in
this player. The longer side with the tape visible should
face to the right. If the ignition is on, but the radio is
off, the tape can be inserted and will begin playing. A
tape symbol will appear on the display whenever a tape
is inserted. If you hear nothing or hear a garbled
sound, the tape may not be in squarely. Press the eject
button to remove the tape and start over.
While the tape is playing, use the VOL, AUDIO, and
SEEK controls just as you do for the radio. The display
will show TAPE and an arrow showing which side of
the tape is playing. The tape player automatically begins
playing the other side when it reaches the end of
the tape.
If you want to insert a tape while the ignition is off, rst
press the eject button or the DISP knob. Cassette
tape adapter kits for portable CD players will work in
your cassette tape player.
Your tape bias is set automatically when a metal or
chrome tape is inserted.
If an error appears on the display, see “Cassette Tape
Messages” later in this section.
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4. Insert the scrubbing action cleaning cassette.
5. Eject the cleaning cassette after the manufacturer’s
recommended cleaning time.
When the cleaning cassette has been ejected, the
cut tape detection feature will be active again.
A non-scrubbing action, wet-type cleaner which uses a
cassette with a fabric belt to clean the tape head
can be used. This type of cleaning cassette will not
eject on its own. A non-scrubbing action cleaner may not
clean as thoroughly as the scrubbing type cleaner.
The use of a non-scrubbing action, dry-type cleaning
cassette is not recommended.
After the player is cleaned, press and hold the eject
button for ve seconds to reset the CLEAN indicator.
The radio will display --- or CLEANED to show the
indicator was reset.Cassettes are subject to wear and the sound quality
may degrade over time. Always make sure the cassette
tape is in good condition before the tape player is
serviced.
Care of Your CDs
Handle CDs carefully. Store them in their original cases
or other protective cases and away from direct
sunlight and dust. If the surface of a CD is soiled,
dampen a clean, soft cloth in a mild, neutral detergent
solution and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling CDs. Pick up CDs by grasping the outer edges
or the edge of the hole and the outer edge.
3-74

Stabilitrak®System
If your vehicle has Stabilitrak®, it combines antilock
brake, traction and stability control systems and helps
the driver maintain directional control of the vehicle
in most driving conditions.
When you rst start your vehicle and begin to drive
away, the system performs several diagnostic checks to
insure that it is working properly. You may hear or
feel the system working. This is normal and does notmean there is a problem with your vehicle. The system
should initialize before the vehicle reaches 20 mph
(32 km/h). In some cases, it may take approximately two
miles (3.2 km) of driving before the system initializes.
The following chart describes the Stabilitrak
®not ready
light and the Stabilitrak®indicator light.
Stabilitrak®Not Ready Light Stabilitrak®Indicator Light Meaning
Off OffStabilitrak®is enabled,
but not active.
The traction control is not active.
Off FlashingStabilitrak
®is active, or the traction
control is active.
Off OnStabilitrak
®is disabled due to
system fault. When on after
restarting, the vehicle needs
to be serviced.
On OffStabilitrak
®is disabled due to
system initialization or the driver has
disabled with switch.
On FlashingStabilitrak
®is uninitialized
and not disabled.
The traction control is active.
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For more information, seeStabilitrak®Not Ready Light
on page 3-33andStabilitrak®Indicator Light on
page 3-33.
Pressing and holding the
Stabilitrak
®button located
on the instrument panel
for more than ve seconds
can turn off Stabilitrak
®
and part of the traction
control system.
For your safety, the system can only be disabled when
the vehicle speed is less than 20 mph (32 km/h).
You will hear three chimes and the Stabilitrak
®not ready
light will come on.
To turn on the Stabilitrak
®system, press the Stabilitrak®
button again. Stabilitrak®will automatically turn back
on when the vehicle speed exceeds 20 mph (32 km/h).
You will hear one chime and the Stabilitrak
®not
ready light will turn off.
When the Stabilitrak
®system has been turned off you
may still hear system noises as a result of the
brake-traction control coming on.It is recommended to leave the system on for normal
driving conditions, but it may be necessary to turn
the system off if your vehicle is stuck in sand, mud, ice
or snow, and you want to “rock” your vehicle to
attempt to free it. SeeIf You Are Stuck: In Sand, Mud,
Ice or Snow on page 4-31.
Stabilitrak®System Operation
The Stabilitrak®system is normally on, except when the
system is initializing or has been disabled with the
Stabilitrak
®button. The Stabilitrak®system will
automatically activate to assist the driver in maintaining
vehicle directional control in most driving conditions.
When activated, the Stabilitrak
®system may reduce
engine power to the wheels and apply braking to
individual wheels as necessary to assist the driver with
vehicle directional control. If your vehicle is in cruise
control when the system activates, a Stabilitrak
®
indicator light on the instrument panel will ash, and the
cruise control will automatically disengage. When the
Stabilitrak
®system is no longer active, you may
re-engage the cruise control. See “Cruise Control” under
Turn Signal/Multifunction Lever on page 3-8.
The Stabilitrak
®system may also turn off automatically
if it determines that a problem exists with the system.
If the problem does not clear itself after restarting
the vehicle, you should see your dealer for service.
4-10

When you want to leave the freeway, move to the
proper lane well in advance. If you miss your exit, do
not, under any circumstances, stop and back up. Drive
on to the next exit.
The exit ramp can be curved, sometimes quite sharply.
The exit speed is usually posted.
Reduce your speed according to your speedometer, not
to your sense of motion. After driving for any distance
at higher speeds, you may tend to think you are
going slower than you actually are.
Before Leaving on a Long Trip
Make sure you are ready. Try to be well rested. If you
must start when you are not fresh — such as after
a day’s work — do not plan to make too many miles that
rst part of the journey. Wear comfortable clothing
and shoes you can easily drive in.
Is your vehicle ready for a long trip? If you keep it
serviced and maintained, it is ready to go. If it needs
service, have it done before starting out. Of course, you
will nd experienced and able service experts in GM
dealerships all across North America. They will be ready
and willing to help if you need it.Here are some things you can check before a trip:
Windshield Washer Fluid:Is the reservoir full? Are
all windows clean inside and outside?
Wiper Blades:Are they in good shape?
Fuel, Engine Oil, Other Fluids:Have you checked
all levels?
Lamps:Are they all working? Are the lenses clean?
Tires:They are vitally important to a safe,
trouble-free trip. Is the tread good enough for
long-distance driving? Are the tires all inated to the
recommended pressure?
Weather Forecasts:What is the weather outlook
along your route? Should you delay your trip a
short time to avoid a major storm system?
Maps:Do you have up-to-date maps?
4-23

Highway Hypnosis
Is there actually such a condition as “highway
hypnosis”? Or is it just plain falling asleep at the wheel?
Call it highway hypnosis, lack of awareness, or
whatever.
There is something about an easy stretch of road with
the same scenery, along with the hum of the tires on the
road, the drone of the engine, and the rush of the
wind against the vehicle that can make you sleepy.
Do not let it happen to you! If it does, your vehicle can
leave the road inless than a second,and you could
crash and be injured.What can you do about highway hypnosis? First, be
aware that it can happen.
Then here are some tips:
Make sure your vehicle is well ventilated, with a
comfortably cool interior.
Keep your eyes moving. Scan the road ahead and
to the sides. Check your mirrors and your
instruments frequently.
If you get sleepy, pull off the road into a rest,
service or parking area and take a nap, get some
exercise, or both. For safety, treat drowsiness
on the highway as an emergency.
4-24

Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. Then shift back
and forth between REVERSE (R) and a forward gear,
spinning the wheels as little as possible. Release
the accelerator pedal while you shift, and press lightly
on the accelerator pedal when the transmission is
in gear. By slowly spinning your wheels in the forward
and reverse directions, you will cause a rocking
motion that may free your vehicle. If that does not get
you out after a few tries, you may need to be towed out.
If you do need to be towed out, seeTowing Your
Vehicle on page 4-32.
Towing
Towing Your Vehicle
Consult your dealer or a professional towing service if
you need to have your disabled vehicle towed. See
Roadside Assistance Program on page 7-6.
If you want to tow your vehicle behind another vehicle
for recreational purposes (such as behind a motorhome),
see “Recreational Vehicle Towing” following.
Recreational Vehicle Towing
Recreational vehicle towing means towing your vehicle
behind another vehicle — such as behind a motorhome.
The two most common types of recreational vehicle
towing are known as “dinghy towing” (towing your
vehicle with all four wheels on the ground) and “dolly
towing” (towing your vehicle with two wheels on
the ground and two wheels up on a device known
as a “dolly”).
Notice:Towing an all-wheel-drive vehicle with all
four wheels on the ground, or even with only two of
its wheels on the ground, will damage drivetrain
components. Do not tow an all-wheel-drive vehicle if
any of its wheels will be on the ground.
Your vehicle was not designed to be towed with any of
its wheels on the ground. If your vehicle must be
towed, it should be placed on a platform trailer.
4-32