2004 CHEVROLET EXPRESS CARGO VAN service

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement or
resynchronization is necessary. See “Battery
Replacement” and “Resynchronization” under
“Remote Keyless Entry System Operation” following
this section.
If you are still having trouble, see your dealer or a
qualied technician for service.
Remote Keyless Entry System
Operation
Your vehicle may have this feature.
Q(Lock):Press this
button once to lock all of
the doors. The parking
lamps will ash and
the interior lamps will turn
on briey. Press the
lock button again within ve
seconds and the parking
lamps will ash and
the horn will chirp briey.
W(Unlock):Press this button once to unlock the
driver’s door. The parking lamps will ash twice and the
interior lamps will turn on. Press the unlock button
again within ve seconds to unlock the remaining doors.
The parking lamps will ash.
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L(Panic Alarm):The remote keyless entry transmitter
comes equipped with an instant panic alarm. To use
the alarm, press the horn symbol while the ignition
is turned off. The horn will sound and both the interior
and exterior lamps will ash for up to thirty seconds.
To stop the instant panic alarm, press the panic button
again, wait for thirty seconds, or start the vehicle.
j(Cargo Door):Press this button to unlock the cargo
doors only.
Matching Transmitter(s) to Your
Vehicle
Each remote keyless entry transmitter is coded to
prevent another transmitter from unlocking your vehicle.
If a transmitter is lost or stolen, a replacement can
be purchased through your dealer. Remember to bring
any remaining transmitters with you when you go to
your dealer. When the dealer matches the replacement
transmitter to your vehicle, any remaining transmitters
must also be matched. Once your dealer has coded the
new transmitter, the lost transmitter will not unlock
your vehicle. Each vehicle can have a maximum of four
transmitters matched to it.
Resynchronization
Resynchronization may be necessary due to the
security method used by this system. The transmitter
does not send the same signal twice to the receiver.
The receiver will not respond to a signal that has been
sent previously. This prevents anyone from recording
and playing back the signal from the transmitter.
To resynchronize your transmitter, stand close to your
vehicle and press and hold the lock and unlock
buttons on the transmitter at the same time for seven
seconds. The door locks should cycle to conrm
synchronization. If the locks do not cycle, see your
dealer for service.
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Theft-Deterrent Systems
Vehicle theft is a big business, especially in some cities.
Although your vehicle has a number of theft-deterrent
features, we know that nothing we put on it can make it
impossible to steal. However, there are ways you
can help.
Passlock®
Your vehicle is equipped with the Passlock®
theft-deterrent system.
Passlock
®is a passive theft-deterrent system. Passlock®
enables fuel if the ignition lock cylinder is turned with
a valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, fuel is disabled.
During normal operation, the SECURITY light will go off
approximately ve seconds after the key is turned
to RUN.If the engine stalls and the SECURITY light ashes,
wait until the light stops ashing before trying to restart
the engine. Remember to release the key from
START as soon as the engine starts.
If the engine is running and the SECURITY light comes
on, you will be able to restart the engine if you turn
the engine off. However, your Passlock
®system is not
working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock
®at
this time. You may also want to check the fuse.
SeeFuses and Circuit Breakers on page 5-102. See
your dealer for service.
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Notice:If your key seems stuck in LOCK and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
B (ACCESSORY):This position lets you use things like
the radio and the windshield wipers when the engine
is off.
Notice:Lengthy operation of features such as the
radio in the accessory ignition position may
drain the battery and prevent your vehicle from
starting. Do not operate your vehicle in the
accessory ignition position for a long period
of time.
C (RUN):This is the position for driving.
D (START):This position starts the engine.Retained Accessory Power (RAP)
Your vehicle is equipped with a Retained Accessory
Power (RAP) feature which will allow certain features of
your vehicle to continue to work up to 10 minutes
after the ignition key is turned to LOCK.
Your radio and power windows will work when the
ignition key is in RUN or ACCESSORY. Once the key is
turned from RUN to LOCK, these features will continue
to work for up to 10 minutes or until a door is opened.
Starting Your Engine
Move your shift lever to PARK (P) or NEUTRAL (N).
Your engine won’t start in any other position – that’s a
safety feature. To restart when you’re already moving,
use NEUTRAL (N) only.
Notice:Do not try to shift to PARK (P) if your
vehicle is moving. If you do, you could damage the
transmission. Shift to PARK (P) only when your
vehicle is stopped.
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Outside Heated Mirrors
Your outside mirrors can
be defrosted by pressing
the button located near the
fan control.
An indicator light in the button will light while the heated
outside mirrors are activated.
Your rear window defogger comes on while the heated
mirrors are on. If your vehicle has a rear window
defogger, see “Rear Window Defogger” inClimate
Control System on page 3-19.
OnStar®System
Your vehicle may be equipped with the OnStar®
System. OnStar®uses global positioning system (GPS)
satellite technology, wireless communications, and
call centers to provide you with a wide range of safety,
security, information and convenience services.
A complete OnStar
®user’s guide and the terms and
conditions of the OnStar®Subscription Service
Agreement are included in your vehicle’s glove box
literature. For more information, visit www.onstar.com,
contact OnStar
®at 1-888-4-ONSTAR (1-888-466-7827),
or press the blue OnStar®button to speak to an
OnStar®advisor 24 hours a day, 7 days a week.
A completed Subscription Service Agreement is required
prior to delivery of OnStar
®services and prepaid
calling minutes are also required for OnStar®Personal
Calling and OnStar®Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
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OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Tracking
AccidentAssist
Remote Door Unlock/ Vehicle Alert
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Driving Directions
RideAssist
Information and Convenience Services
Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®user’s guide in your vehicle’s glove box, or call
OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to the news,
entertainment and informative topics, such as traffic
and weather reports. You are able to listen and reply to
your e-mail through your vehicle’s speakers. Customize
your information prole at MYONSTAR.COM.
Storage Areas
Your front storage compartment is at the center of the
instrument panel extension, by the oor. To open
the compartment, press down on the inside portion of
the handle. The compartment will open automatically.
Storage compartments may also be included on
the inside of each front door.
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If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air
bag system may not work properly. Have your vehicle
serviced right away.
{CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inate in a crash, or they
could even inate without a crash. To help
avoid injury to yourself or others, have your
vehicle serviced right away if the air bag
readiness light stays on after you start your
vehicle.
The air bag readiness light should ash for a few
seconds when you turn the ignition key to RUN. If the
light doesn’t come on then, have it xed so it will
be ready to warn you if there is a problem.
Air Bag Off Light
If your vehicle is equipped with an air bag off switch,
when you turn the right front passenger’s air bag off, the
air bag off light will come on and stay on to remind
you that the air bag has been turned off. This light will
go off when you turn the air bag back on again. SeeAir
Bag Off Switch on page 1-77for more on this, including
important safety information.
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{CAUTION:
If the right front passenger’s air bag is turned
off for a person who isn’t in a risk group
identied by the national government, that
person won’t have the extra protection of an
air bag. In a crash, the air bag wouldn’t be able
to inate and help protect the person
sitting there.
Don’t turn off the passenger’s air bag unless
the person sitting there is in a risk group
identied by the national government. See″Air
Bag Off Switch″in the Index for more on this,
including important safety information.
{CAUTION:
If the air bag readiness light ever comes on
when you have turned off the air bag, it means
that something may be wrong with the air bag
system. The right front passenger’s air bag
could inate even though the switch is off. If
this ever happens, don’t let anyone whom the
national government has identied as a
member of a passenger air bag risk group sit
in the right front passenger’s position (for
example, don’t secure a rear-facing child
restraint in your vehicle) until you have your
vehicle serviced.
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