2004 Acura RSX Owner's Manual

230

Customer Relations................................
Inf ormation .232
....................
Warranty Coverages .233
Reporting Saf ety Def ects ..........................
(U.S. Vehicles) .234
.....................
Authorized Manuals .236
Warranty and Customer Relations
Warrant y and Cust omer Relat ions231

Acura dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact the Acura
Customer Relations Of f ice.
U.S. Owners:In Puerto Rico and the U.S. Virgin
Islands:
Bella International Corp.
C-1 Bechara St. Segarra Corner
Puerto Nuevo, Puerto Rico 00920
Tel:(787) 620-7020
When you call or write, please give
us this inf ormation:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
Canadian Owners: 218
Cust omer Relat ions Inf ormat ion
Warrant y and Cust omer Relat ions232
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
American Honda Motor Co., Inc.
Acura Client Services
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238 Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel:1-888-9-ACURA-9
Fax:Toll-free 1-877-939-0909
Toronto (416) 287-4776

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Your new Acura is covered by these
warranties:
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation.
this warranty gives up
to 100 percent credit toward a
replacement battery. a seat
belt that f ails to f unction properly is
covered f or the usef ul lif e of the
vehicle.
all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
Acura accessories are covered under
this warranty. Time and mileage
limits depend on the type of
accessory and other factors. Please
read your warranty manual f or
details.
covers all Acura
replacement parts against defects in
materials and workmanship. provides prorated
coverage f or a replacement battery
purchased f rom an Acura dealer.
provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2004 Acura Warranty Inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your Acura’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2004 Warranty
Manual that came with your vehicle.
Warranty Coverages
Warrant y and Cust omer Relat ions
U.S. Owners
Canadian Owners
New Vehicle L imit ed Warrant yEmissions Cont rol Syst ems Def ect sWarrant y and EmissionsPerf ormance Warranty
Original Equipment Bat t ery L imit edWarranty Seat Belt Limited Warranty
Rust Perf orat ion L imit ed Warrant y
Accessory Limited Warranty
Replacement Part s L imit edWarranty Replacement Bat t ery L imit ed
Warranty
Replacement Muf f ler L if et imeLimited Warranty
233

If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying Acura Automobile
Division, American Honda Motor Co.,
Inc.If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or Acura
Automobile Division, American
Honda Motor Co., Inc.To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
Reporting Saf ety Def ects (U.S. Vehicles)
Warrant y and Cust omer Relat ions234

235

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2002 04 Acura RSX Service Manual
2002 04 Acura RSX
Electrical Troubleshooting Manual 2002 04 Acura RSXBody Repair Manual 2004 Acura RSX
Owner’s Manual 2004 Acura RSX
Maintenance Journal 2004 Acura RSX
Quick Start Guide
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#
) This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
This manual describes the procedures involved in the
replacement of damaged body parts.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
237
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