2004 Acura RL 3.5 Owner's Manual

350

Customer Relations................................
Inf ormation .352
....................
Warranty Coverages .353
Reporting Saf ety Def ects .................................
(U.S.Cars) .354
.....................
Authorized Manuals .355
Warranty and Customer Relations
Warrant y and Cust omer Relat ions351

Acura dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.U.S. Owners:
In Puerto Rico and the U.S. Virgin
Islands:
Vortex Motor Corp.Bella International P.O. Box 190816
San Juan, PR 00919-0816 (787) 250-4327 When you call or write, please give
us this inf ormation: Canadian Owners:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your car
Date of purchase
Mileage on your car
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
If you are dissatisf ied with the
decision made by the dealership’s
management, contact the Acura
Client Services Of f ice.
336
Cust omer Relat ions Inf ormat ion
Warrant y and Cust omer Relat ions352
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
American Honda Motor Co., Inc. Acura Client ServicesMail Stop 500-2N-7E1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238 Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-ACURA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776

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Your new Acura is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom an Acura dealer.
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
this warranty gives up
to 100 percent credit toward a
replacement battery. these two
warranties cover your car’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation. a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
covers all Acura
replacement parts against defects in
materials and workmanship. Acura accessories are covered under
this warranty. Time and mileage
limits depend on the type of
accessory and other f actors. Please
read your warranty manual f or
details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2004 Acura Warranty Inf ormation
booklet that came with your car f or
precise inf ormation on warranty
coverages. Your Acura’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2004 Warranty
Manual that came with your car.
Replacement Bat t ery L imit ed
Warranty
New Vehicle L imit ed Warrant y
Original Equipment Bat t ery L imit edWarranty
Emissions Cont rol Syst ems Def ect s
Warrant y and EmissionsPerf ormance Warranty Seat Belt Limited Warranty
Replacement Part s L imit edWarranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant y Replacement Muf f ler L if et ime
Limited WarrantyU.S. Owners
Canadian Owners
Warranty Coverages
Warrant y and Cust omer Relat ions353

If you believe that your car has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying Acura Automobile
Division, American Honda Motor Co.,
Inc.If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or Acura
Automobile Division, American
Honda Motor Co., Inc.To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
Reporting Saf ety Def ects (U.S. Cars)
Warrant y and Cust omer Relat ions354

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*
Valid only f or sales within the U.S. Canadian owners should
contact their authorized Acura dealer.
T he publications shown below can be purchased f rom Helm
Incorporated. You can order in any of three ways:
Detach and mail the order f orm on the right half of this page
Call Helm Inc. at 1-800-782-4356
Go online at
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356
(credit card orders only)
Authorized Manuals
Purchasing Factory Authorized Manuals (U.S. only)
355
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Form Description
1996-2001 Acura 3.5 RL
Service Manual Base Book 2004 Acura 3.5 RL
Service Manual Supplement 1996-2004 Acura 3.5 RL
Electrical Troubleshooting Manual 1996-2004 Acura 3.5 RLBody Repair Manual
2004 Acura 3.5 RL Owner’s Manual
2004 Acura 3.5 RL Navigation Manual 2004 Acura 3.5 RL
Maintenance Journal
2004 Acura 3.5 RL Quick Start Guide Order Form for Previous Years-
Indicate Year and Model Desired
Publication
Form Number 61SZ305
61SZ308
61SZ308EL 61SZ330
31SZ3680
31SZ3780
31SZ3M10
31SZ3Q10 ACU-R Price
Each
$77.00
$38.00
$47.00
$44.00
$42.00
$29.00
$12.00
$12.00 FREE
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL HANDLING CHARGE Mich. Purchases
Add 6% Sales Tax TOTAL MATERIAL
$6.00
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery. Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without notice and without incurring
obligation. www. helminc. com

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#
) This manual describes the procedures involved in the
replacement of damaged body parts. This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the Journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your car.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
356
NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA
Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.

CONT INUED
BatteryCharging System ...........................
Indicator .58, 322
............................
Jump Starting .316
..............................
Maintenance .272
............................
Specif ications .339
..............................
Bef ore Driving .203
....................................
Belts,Seat .8,44
...........................
Beverage Holder .110
...................................
Body Repair .306
Brakes ...........
Anti-lock System (ABS) . 224
.............
Break-in, New Linings . 204
....................
Bulb Replacement .292
...........................................
Fluid .266
.......................................
Parking .107
.................
System Indicator . 58,325
........................
Wear Indicators .223
.............................
Braking System .223
.................
Break-in, New Vehicle . 204
..
Brightness Control, Instruments . 71
........................
Brights, Headlights .68
...
Accessories and Modif ications . 210
................................
Accessories .210
.
Additional Safety Precautions . 211
............................
Modif ications .211
ACCESSORY (Ignition Key .......................................
Position) .82
.............
Accessory Power Socket . 113
....................
Additives, Engine Oil . 254
.........................
Airbag (SRS) .9, 47, 49
.....................
Air Cleaner Element .267
..............
Air Conditioning System . 120
..............................
Maintenance .277
.................................
Usage .122, 127
.......................
Air Outlets (Vents) .120
.......................
Air Pressure, Tires .279
...........................
Alarm, Anti-theft .181
.......................
Alcohol in Gasoline .343
.......
Aluminum Wheels, Cleaning . 301
......................................
Antif reeze .256
Anti-lock Brakes (ABS) ...............................
Indicator .60, 225
...................................
Operation .224
..............
Anti-thef t, Audio System . 180Anti-thef t Steering Column
..............................................
Lock .82
..........................
Anti-thef t System .181
..........................
Appearance Care .299
.........................................
Ashtrays .115
...............
Audio Controls, Remote . 178
........................
Audio System .134, 151
Automatic Climate Control ........................................
System .120
.........................
Automatic Lighting .69
...
Automatic Seat Belt Tensioners . 45
.............
Automatic Speed Control . 182
..............
Automatic Transmission . 218
..........................
Capacity, Fluid .338
...............
Checking Fluid Level . 264
.......................................
Shif ting .218
.
Shif t Lever Position Indicator . 218
................
Shif t Lever Positions . 218
....................
Shif t Lock Release . 221
Index
A B
I