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6-3
CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. ªEnglishº and ªmetricº
fasteners can be easily confused. If you use
the wrong fasteners, parts can later break
or fall off. You could be hurt.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle can
affect the airflow around it. This may cause wind noise
and affect windshield washer performance. Check with
your dealer before adding equipment to the outside of
your vehicle.
Fuel
The 8th digit of your vehicle identification number
(VIN) shows the code letter or number that identifies
your engine. You will find the VIN at the top left of the
instrument panel. See ªVehicle Identification Numberº
in the Index.
Page 255 of 381
6-10
Checking Things Under the Hood
CAUTION:
An electric fan under the hood can start up and
injure you even when the engine is not running.
Keep hands, clothing and tools away from any
underhood electric fan.
CAUTION:
Things that burn can get on hot engine parts and
start a fire. These include liquids like gasoline,
oil, coolant, brake fluid, windshield washer and
other fluids, and plastic or rubber. You or others
could be burned. Be careful not to drop or spill
things that will burn onto a hot engine.
Hood Release
To open the hood, do the following:
1. Pull the release handle
inside the vehicle.
It's located below
the instrument panel
to the left of the
steering wheel.
Page 309 of 381

6-64 Cleaning the Top of the Instrument Panel
Use only mild soap and water to clean the top surfaces
of the instrument panel. Sprays containing silicones or
waxes may cause annoying reflections in the windshield
and even make it difficult to see through the windshield
under certain conditions.
Cleaning Interior Plastic Components
Use only a mild soap and water solution on a soft
cloth or sponge. Commercial cleaners may affect
the surface finish.
Care of Safety Belts
Keep belts clean and dry.
CAUTION:
Do not bleach or dye safety belts. If you do, it
may severely weaken them. In a crash, they
might not be able to provide adequate protection.
Clean safety belts only with mild soap and
lukewarm water.
Cleaning Glass Surfaces
Glass should be cleaned often. GM Glass Cleaner or a
liquid household glass cleaner will remove normal
tobacco smoke and dust films on interior glass. See
ªAppearance Care and Materialsº in the Index.
NOTICE:
Don't use abrasive cleaners on glass, because they
may cause scratches. Avoid placing decals on the
inside rear window, since they may have to be
scraped off later. If abrasive cleaners are used on
the inside of the rear window, an electric
defogger element may be damaged. Any
temporary license should not be attached across
the defogger grid.
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6-70
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on your spare tire cover. It's very
helpful if you ever need to order parts. On this label is:
your VIN,
the model designation,
paint information and
a list of all production options and special
equipment.
Be sure that this label is not removed from the vehicle.
Page 317 of 381
6-72 Fuses and Circuit Breakers
The wiring circuits in your vehicle are protected from
short circuits by fuses, circuit breakers and fusible
thermal links in the wiring itself. This greatly reduces
the chance of fires caused by electrical problems.
Look at the silver
-colored band inside the fuse. If the
band is broken or melted, replace the fuse. Be sure you
replace a bad fuse with a new one of the correct size.
If you ever have a problem on the road and don't have a
spare fuse, you can borrow one. Just pick some feature
of your vehicle that you can get along without
-- like the
radio or air conditioner
-- and use its fuse, if it is of the
value you need. Replace it as soon as you can.
Before replacing a fuse, turn every electrical switch off.Instrument Panel Fuse BlockThe instrument panel fuse block is located underneath
the instrument panel on the driver's side of the vehicle.
Page 318 of 381

6-73
Fuse Usage
TAIL Front Parking Lamps, Taillamps,
License Plate Lamps, Instrument
Panel Lights, Engine Control
System
OBD On
-Board Diagnostic System
WIPER Windshield Wipers
AM2 Charging System, Air Bag System,
Starter System, Engine Control
STOP Stop Lamps, CHMSL, Engine
Control System, Anti
-lock Brakes,
Cruise Control
DOOR Power Door Locks, Liftglass Lock
AM1 Cigarette Lighter, Gauge,
ECU
-IG, Wiper, Rear Wiper,
Washer Fuses
ECU
-IG Cruise Control, Anti-Lock Brakes,
Theft Deterrent System,
Automatic Transaxle Control
System, Electric Cooling FanFuse Usage
RR WIPER Rear Window Wiper, Rear
Window Defogger
A/C Air Conditioning
INV Power Outlets
P/POINT Power Outlets
ECU
-B Daytime Running Lamps
CIG Cigarette Lighter, Power Rearview
Mirrors, Power Outlets, Audio
System, Automatic Transaxle
Control System
GAUGE Gauges and Meters, Back
-Up
Lamps, Charging System, Power
Door Locks, Power Windows,
Sunroof, Air Conditioning,
Cruise Control
WASHER Windshield Washers
*1 Engine Control System
Page 373 of 381

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Pontiac, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.