2003 PONTIAC GRAND PRIX phone

Onstar@ Personal Calling
With Onstar@ Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts, no roaming charges and
no access fees.
io find out more about Onstar@ Personal Calling,
refer to the Onstar@ owner’s guide
in your vehicle’s
glove
box, or call Onstar@ at 1-888-4-ONSTAR
(1 -888-466-7827).
Onstar@ Virtual Advisor
With Onstar@ Virtual Advisor you can listen to your
favorite news, entertainment and information topics,
such as traffic and weather reports, stock quotes
and sports scores. You listen to your e-mail through
your vehicle’s speakers, and reply with your hands on
the wheel and your eyes
on the road.
A completed Subscription Service Agreement is required
prior to delivery of Onstar@ services and prepaid
calling minutes are also required for Onstat-@ Personal
Calling and Onstar@ Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
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If You Can’t See the HUD Image When
the Ignition
Is On
Is anything covering the HUD unit?
Is the HUD dimmer setting bright enough?
Is the HUD image adjusted to the proper height?
Still no HUD image? Check the fuse in the
instrument panel fuse block. See Fuses and
Circuit
Breakers on page 5-97.
If the HUD Image Is Not Clear
Is the HUD image too bright?
Are the windshield and HUD lens clean?
The windshield is part of the HUD system.
If you ever
need a new windshield, be sure to get one designed for
HUD.
If you don’t, the HUD image may look blurred
and out of focus.
Accessory Power Outlets
Your vehicle has a 12-volt outlet which can be used
to plug in electrical equipment such as a cellular
telephone, a compact disc player, etc. It is located on
the passenger’s side, near the floor. Remove the tethered cap
to use the outlet. When not
using the outlet, be sure
to cover it with the
protective cap.
The accessory power outlet will only operate while the
ignition is on and for a few minutes after turning the
ignition
off. If you would like to operate an accessory for
an extended period of time, see your dealer for more
information.
Notice: When using an accessory power outlet,
maximum electrical load must not exceed amperage
rating. Always turn
off any electrical equipment
when not in use. Leaving electrical equipment on
for extended periods will drain your battery.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses.
If you experience a
problem, see your dealer for additional information
on the accessory power plugs.
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Audio System(s) Your vehicle may have a feature called Retained
Accessory Power (RAP). With RAP, you can play your
audio system even after the ignition is turned
off.
See “Retained Accessory Power (RAP)” under Ignition
Positions on
page 2- 19.
Notice: Before you add any sound equipment to
your vehicle
- like a tape player, CB radio, mobile
telephone or two-way radio
- be sure you can
add what you want. If you can, it’s very important to
do
it properly. Added sound equipment may Setting the Time
interfere with the operation of your vehicle’s engine,
Delphi Electronics radio or other systems, and
Press RECALL, then press and hold HR or MIN for two
even damage them. Your vehicle’s systems may seconds. Then press and hold HR until the correct
interfere with the operation of sound equipment that hour appears on the display. AM or PM will also appear.
has been added improperly. Press and hold MIN until the correct minute appears ~~
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.
Your audio system has been designed to operate easily
and to give years
of listening pleasure. You will get the
most enjoyment out of it
if you acquaint yourself with it
first. Find out what your audio system can do and how to
operate all
of its controls to be sure you’re getting the
most out
of the advanced engineering that went into it. on
the display. The time can only be set with the
ignition
off.
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Cassettes are subject to wear and the sound quality
may degrade over time. Always make sure the cassette
tape is in good condition before you have your tape
player serviced.
Care of Your CDs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust.
If the surface of a disc is soiled, dampen
a clean, soft cloth in a mild, neutral detergent solution
and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling discs. Pick up discs by grasping the outer
edges or the edge of the hole and the outer edge.
Care of Your CD Player
The use of CD lens cleaner discs is not advised, due to
the risk
of contaminating the lens of the CD optics
with lubricants internal to the CD mechanism.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Be sure that
the inside surface of the rear window is not scratched
and that the lines on the glass are not damaged.
If the inside surface is damaged, it could interfere with
radio reception. Also, for proper radio reception,
the antenna connector at the top-center of the rear
window needs to be properly attached to the post on
the glass.
Notice; Do not try to clear frost or other material
from the inside of the rear window with a razor blade
or anything else that
is sharp. This may damage
the rear defogger grid and affect your radio’s ability
to pick up stations clearly. The repairs wouldn’t
be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose
to add a cellular telephone to your
vehicle, and the antenna needs to be attached
to the
glass, be sure that you do not damage the grid lines for
the AM-FM antenna. There is enough space between
the lines
to attach a cellular telephone antenna
without interfering with radio reception
Do not apply aftermarket glass tinting to the back glass.
The metallic film in some tinting materials will interfere
with or distort the incoming radio reception. Care
must be taken when cleaning the rear window because
it breaks in the resistive material heating element
and will adversely affect radio and defogger
performance. See your dealer for details.
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Your Driving, the Road, and
Your
Vehicle
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See Safety Belts: They Are for
Everyone on page
1-7.
Defensive driving really means ”be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes. Rear-end
collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull
off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
4-2

Hydroplaning doesn’t happen often. But it can if your Driving Through Flowing Water
tires do not have much tread or if the pressure in one or
more is low. It can happen
if a lot of water is standing
on the road.
If you can see reflections from trees,
ieiephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice: If you drive too quickly through deep
puddles or standing water, water can come
in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody
of your vehicle.
If you can’t avoid deep puddles or standing
water, drive through them very slowly. Flowing or rushi
-. water
cr tes lg forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away.
As little as six inches of
flowing water can carry away a smaller vehicle.
If
this happens, you and other vehicle
occupants could drown. Don’t ignore police
warning signs, and otherwise be very cautious about trying to drive through flowing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth.
See
Tires on page 5-68.
4-2 1

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Customer Assistance for Text
Telephone
(Try) Users ................................ 7.3
Customer Assistance
Off ices ............................ 7.4
Disabilities .................................................. 7-5
Roadside Assistance Program
.......................... 7-5
GM Mobility Program for Persons with Courtesy
Transportation
................................... 7.6
Reporting Safety Defects to the United States
Government
............................................... 7.9
Reporting Safety Defects to the Canadian
Government
............................................... 7.9
Reporting Safety Defects to General Motors
....... 7-9
Service Publications Ordering Information
......... 7.10
7- 1

STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program
to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use
of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you. You may
contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Bouievard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-51
00
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Pontiac by dialing: 1 -800-833-PONT (7668).
(TTY users in Canada can dial 1-800-263-3830.)
7-3