2003 NISSAN TEANA lock

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowBIS0011A
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to EI-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Engine Ear or mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to EI-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape are available through your authorized Nissan Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
Each item can be ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-71L02: 15 ×
25 mm (0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50
× 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not available through NISSAN Parts Department, can also be used to repair squeaks
and rattles.
UHMW(TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingBIS0011B
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks to
repair the noise.

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SQUEAK AND RATTLE TROUBLE DIAGNOSES

TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. Rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

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DOOR FINISHER

FRONT AND REAR DOOR FINISHER
Removal
1. Fully open door window.
2. Remove inside handle escutcheon cap.
3. Remove inside handle escutcheon screw.
4. Insert a remover tool A into power window switch finisher (front)
(1), lift up front end and disengage metal clip. Pull out finisher
toward front of vehicle.
CAUTION:
Lift up rear end of power window switch finisher (rear) and
disengage metal clips, and then pull out finisher toward
rear of vehicle.
5. Disconnect power window switch harness connector after pulling out, and then remove power window
switch finisher.
6. Remove power window switch screws.
7. Insert a clip clamp remover into clips on back of door trim, and
disengage clips.
CAUTION:
Insert a clip clamp remover into the part shown by the
arrow (between the clips and the body side panel). Remove
door trim.
8. Disconnect harness connector for trunk lid opener after disengaging.
9. Disconnect harness connector for seat memory switch (1) and
indirect lighting (2).
10. Disconnect harness connector for step lamp.
11. Pull up door trim and pull out toward vehicle inside, and then dis-
connect inside handle cable (3) and lock knob cable (2) from
inside handle (1).
PIIB8685E
SIIA0810E
PIIB8687E
PIIB8686E

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REAR PARCEL SHELF FINISHER

REMOVAL
1. Remove rear seatback and rear seat cushion. Refer to SE-112, "REAR SEAT" .
2. Remove rear seat belt floor anchor bolt and rear seat belt shoulder anchor bolt. Refer to SB-5, "
Removal
and Installation of Rear Seat Belt" .
3. Disengage child anchor cover front pawls, and then pull out child
anchor cover (LH/RH center) toward front of vehicle.(Models
with rear window sunshade)
4. Remove rear kicking plate inner, rear seatback finisher, rear pillar finisher. Refer to EI-38, "
BODY SIDE
TRIM" .
5. Disconnect high-mounted stop lamp harness connector from
trunk room side. (Models without rear window sunshade)
6. Disconnect high-mounted stop lamp harness connector from
front side of rear parcel shelf finisher. (Models with rear window
sunshade)
7. Remove rear parcel shelf finisher mounting clip using a clip clamp remover.
8. Remove rear parcel shelf finisher while disengaging dual-lock fastener on back of rear parcel shelf fin-
isher. (Models with rear window sunshade)
9. Remove the following parts after removing rear parcel shelf finisher.

Rear speaker grille (for woofer)

High-mounted stop lamp
INSTALLATION
Install in the reverse order of removal.
7. Screw 8.Rear parcel shelf finisher (with sun-
shade)9. Child anchor cover (LH/RH center)
10. Rear window sunshade 11. Bolt 12. Locating pin
PIIA9530E
PIIA9531E
PIIA9535E

HEADLINING
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REMOVAL
1. Remove front seat belt floor anchor bolt and rear seat belt floor ancher bolt. Refer to SB-3, "SEAT BELTS"
and SB-5, "Removal and Installation of Rear Seat Belt" .
2. Remove rear seat. Refer to SE-112, "
REAR SEAT" .
3. Remove front pillar garnish (LH/RH). Refer to EI-38, "
BODY SIDE TRIM" .
4. Remove roof harness securing clip using a clip clamp remover
after removing, and then disconnect roof harness connector.
5. Remove front kicking plate inner, center pillar lower garnish, center pillar upper garnish, front body side
welt, rear kicking plate inner, rear seatback finisher, rear pillar finisher, and rear body side welt. Refer to
EI-38, "
BODY SIDE TRIM" .
6. Remove mounting clips of front assist grip (RH) and rear assist
grip (LH/RH).
7. Remove sun-visor (LH/RH) mounting screws.
NOTE:
Disconnect vanity mirror illumination harness connector when removing sun-visor.
1. Clip (C101) 2. Headlining (standard model) 3. Rear assist grip (RH)
4. Personal lamp (RH) 5. Roof harness securing clip 6. Roof harness connector
7. Sun-visor (RH) 8. Sun-visor holder (RH) 9. Screw
10. Cap (RH) 11. Spot lamp (map lamp) 12. Sun-visor holder (LH)
13. Cap (LH) 14.Vanity mirror illumination harness con-
nector15. Sun-visor (LH)
16.Spot lamp(map lamp) harness
connector (standardmodel)17. Metal clip 18. Dual lock fastener (with sunroof model)
19.Harness connector for hands-
free phone microphone
(model with car wings unit)20.Roof harness securing tape (standard
model)21. Front assist grip (RH)
22. Personal lamp (LH) 23. Rear assist grip (LH) 24. Clip holder
25.Headlining (model with sun-
roof)26.Sunroof motor harness connector
(model with sunroof)27. Front roof finisher (model with sunroof)
28.Roof hook (model with sun-
roof)
PIIA7118E
PIIA6267E

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HEADLINING

8. Remove sun-visor holder (LH/RH).
NOTE:
Insert a screwdriver into the cutout and rotate 90 degrees to
remove.
9. Remove clips from back of front roof finisher, and then pull out
front roof finisher toward front of vehicle to remove it. (with sun-
roof model)
10. Pull out sunroof motor harness connector from front roof finisher
mounting hole to disconnect. (with sunroof model)
11. Pull out spot lamp (map lamp) toward lower side of vehicle and disconnect harness connector.
12. Disconnect harness connector for hands-free phone microphone. (Only for models with Car wings unit)
13. Pull spot lamp holder assembly toward vehicle lower, and disen-
gage dual-lock fastener and metal clips.
SIIA0224J
PIIA9621E
PIIA9622E
PIIA6272E