Page 257 of 270

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Relations Of f ice.
U.S. Owners:
Canadian Owners:
When you call or write, please give
us this inf ormation: In Puerto Rico and the U.S. Virgin
Islands:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you 240
Cust omer Relat ions Inf ormat ion
Warrant y and Cust omer Relat ions254
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776 Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
(787) 250-4318
American Honda Motor Co.
Honda Consumer Affairs Department Mail Stop 500-2N-7D
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
Page 258 of 270

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Your new Honda is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
a seat
belt that f ails to f unction properly is
covered f or the usef ul lif e of the
vehicle.
covers all genuine
Honda replacement parts against
defects in materials and workman-
ship. Genuine Honda Accessories are
covered under this warranty. Time
and mileage limits depend on the
type of accessory and other f actors.
Please read your warranty manual
f or details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
covers
your new vehicle, except f or the
battery, emissions control systems
and accessories, against def ects in
materials and workmanship. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the car.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation.
this warranty gives up
to 100 percent credit toward a
replacement battery. Restrictions and exclusions apply to
all these warranties. Please read the
2002 Honda Warranty Inf ormation
booklet that came with your car f or
precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty inf or-
mation is in a separate booklet.
Please ref er to the 2002 Warranty
Manual that came with your car.
Replacement Bat t ery L imit ed
Warranty
Seat Belt Limited Warranty
Replacement Part s L imit edWarranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant y
New Car Limited Warranty
Replacement Muf f ler L if et imeLimited Warranty
Emissions Cont rol Syst ems Def ect s Warrant y and EmissionsPerf ormance Warranty
Original Equipment Bat t ery L imit edWarrantyU.S. Owners
Canadian Owners
Warranty Coverages
Warrant y and Cust omer Relat ions255
Page 259 of 270
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
Warrant y and Cust omer Relat ions
Reporting Saf ety Def ects (U.S. Vehicles)
256
Page 260 of 270

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The f ollowing publications covering the operation and
servicing of your vehicle can be obtained f rom Helm
Incorporated, either by f illing out the attached f orm or,
f or credit card holders, calling the toll-f ree phone number
on the f orm. For manuals prior to the year shown below,
contact Helm Incorporated, P.O. Box 07280, Detroit,
Michigan 48207, or call 1-800-782-4356.
Valid only f or sales within the U.S. Canadian owners should
contact their authorized Honda dealer.
Authorized Manuals
Purchasing Factory Authorized Manuals
(U.S. only)
257
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Publication
Form Number 61S3Y00
61S3Y02
61S3Y02EL 61S3Y30
31S3Y620 HON-R Form Description
2000 Honda Insight Service Manual
2002 Honda Insight
Service Manual Supplement 2000-2002 Honda Insight
Electrical Troubleshooting Manual 2000-2002 Honda InsightBody Repair Manual2002 Honda Insight Owner’s Manual
Order Form for Previous Years-
Indicate Year and Model Desired Price
Each
$68.00
$36.00
$48.00
$42.00
$32.00
FREE
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL HANDLING CHARGE Mich. Purchases
Add 6% Sales Tax TOTAL MATERIAL
$6.00
Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
Prices are subject to change without notice and without incurring
obligation.
Page 261 of 270

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(
%
)
$
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#
) This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
This manual describes the procedures involved in the
replacement of damaged body parts. This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the Journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
258
NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA
Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.
Page 262 of 270

CONT INUED
...
Accessories and Modif ications . 126
................................
Accessories .126
...
Additional Safety Precaution . 127
............................
Modif ications .127
ACCESSORY (Ignition Key .......................................
Position) .70
...............
Accessory Power Socket . 81
....................
Additives, Engine Oil . 166
...............................
Airbag (SRS) .9, 47
................
Air Conditioning System . 90
..............................
Maintenance .188
............................................
Usage .90
.........................
Air Outlets (Vents) .90
.......................
Air Pressure, Tires .190
.........................
Normal Driving .191
.......................
Alcohol in Gasoline .246
......................................
Antif reeze .169
Anti-thef t Steering Column ..............................................
Lock .69
..........................
Appearance Care .205
..................................
Audio System .98
........................
Auto Idle Stop .135, 143
..............
Automatic Transmission . 138
..........................
Capacity, Fluid .242 ...............
Checking Fluid Level . 176
.......................................
Shif ting .138
.
Shif t Lever Position Indicator . 138
................
Shif t Lever Positions . 138
....................
Shif t Lock Release . 142
Battery Charging System ...........................
Indicator .56, 227
............................
Jump Starting .223
..............................
Maintenance .183
............................
Specif ications .243
..............................
Bef ore Driving .117
..........................................
Belts, Seat .8
.............................
Beverage Holder .80
.................................
Body Repairs .211
Brakes .............
Break-in, New Linings . 118
...........................................
Fluid .179
....................
Bulb Replacement .201
.........................................
Parking .79
.................
System Indicator . 46,230
........................
Wear Indicators .146
.............................
Braking System .147 ........................
Break-in, New Car .118
..
Brightness Control, Instruments . 62
........................
Brights, Headlights .61
Bulb Replacement ..........................
Back-up Lights .201
...............................
Brake Light .201
................
Front Parking Lights . 199
........
Front Side Marker Lights . 199
.................................
Headlights .198
.............................
Interior Light .203
.................
License Plate Lights . 202
............................
Specif ications .243
....................
Turn Signal Lights . 199
..............................
Bulbs, Halogen .198
............................
Capacities Chart .242
.............
Carbon Monoxide Hazard . 40
.............................
Carrying Cargo .128
Cassette Player ............................................
Care .115
...................................
Operation .104
..............
CAUTION, Explanation of . ii
Index
A
B
C
I
Page 263 of 270

Î.......................................
CD Player .108
........................
Certif ication Label .240
............................................
Chains .195
....................
Charge/Assist Gauge .57
Changing Oil ........................................
How to .167
......................................
When to .156
....................
Changing a Flat Tire .215
............
Changing Engine Coolant . 171
............
Charging System Indicator . 56
............
Checklist, Bef ore Driving . 117
.....................................
Child Saf ety .19
Child Seats ..........
Tether Anchorage Points . 33
....................
Cleaner Element, Air . 181
Cleaning ......................................
Exterior .206
.......................................
Interior .209
...................................
Seat Belts .209
...........................................
Vinyl .209
....................................
Windows .210
.........................
Clock, Setting the .103
...................................
Clutch Fluid .179
........................
CO in the Exhaust .248
............
Cold Weather, Starting in . 133
..............................
Compact Spare .214 ...............
Consumer Inf ormation . 254
.............
Controls, Instruments and . 60
Coolant ........................................
Adding .169
....................................
Checking .123
.........................
Proper Solution .173
...................................
Replacing .171
...................
Temperature Gauge . 58
....................
Corrosion Protection .210
Crankcase Emissions Control ........................................
System .248
.....................
Current Fuel Mileage .55
..........
Customer Relations Of f ice . 254
................
DANGER, Explanation of . ii
...................................
Dashboard .2, 44
................
Daytime Running Lights . 62
............
Defects, Reporting Safety . 258
..........................
Def og and Def rost .84
................
Def ogger, Rear Window . 65
................
Defrosting the Windows . 84
....................................
Dimensions .242
...............
Dimming the Headlights . 61Dipstick
..................................
Engine Oil .122
..........................
Directional Signals .63
........
Disc Brake Wear Indicators . 146
.....................
Disposal of Used Oil .168
..................
Display Change Button . 50
Doors ..............
Locking and Unlocking . 71
..........
DOT Tire Quality Grading . 244
Downshif ting, 5-speed Manual .............................
Transmission .134
.....................................
Drive Belts .189
...........
Driver and Passenger Safety . 5
...........................................
Driving .131
....................................
Economy .124
.........................
In Bad Weather .149
................
In Foreign Countries . 247
..................
DustandPollenFilter . 189
..............................
Economy, Fuel .124
............
Emergencies on the Road . 213
.............
Battery, Jump Starting . 222
...........
Brake System Indicator . 230
................
Changing a Flat Tire . 215
Index
D
E
II
Page 264 of 270

CONT INUED
.....
Charging System Indicator . 227
..................
Checking the Fuses . 232
.....
Low Oil Pressure Indicator . 226
...
Malf unction Indicator Lamp . 228
..................
Overheated Engine . 224
...........................
Emergency Brake .79
......................
Emergency Flashers .65
......................
Emergency Towing .237
.......................
Emissions Controls .248
Engine ............................................
Belts .189
....
Coolant Temperature Gauge . 58
Malf unction Indicator ................................
Lamp .48, 228
..............
Oil, What Kind to Use . 165
...............................
Overheating .224
............................
Specif ications .242
.......................................
Starting .133
..........
Engine Speed Limiter . 137,141
......................
Ethanol in Gasoline .246
.
Evaporative Emissions Controls . 248
...............................
Exhaust Fumes .40
Expectant Mothers, Use of Seat ........................................
Belts by .17
..................
Exterior, Cleaning the . 206 ...............
Gas Mileage, Improving . 124
..........................................
Gasohol .246
.........................................
Gasoline .118
...............
Fuel Reserve Indicator . 48
...........................................
Gauge .50
................
Octane Requirement . 118
........................
Tank, Filling the .119
................
Gas Station Procedures . 119
............................
Fabric, Cleaning .209
.....................................
Fan, Interior .84
Features, Comfort and ................................
Convenience .83
....................
Filling the Fuel Tank . 119
Filter .........................
Dust and Pollen .189
...............................................
Oil .165
5-speed Manual Transmission ...............
Checking Fluid Level . 178
................................
Shif ting the .134
.............
Flashers, Hazard Warning . 65
...................
Flat Tire, Changing a . 215
Fluids Automatic Transmission .....................................
(CVT) .176
..........................................
Brake .179
.........................................
Clutch .180
..............
Manual Transmission . 178
..................
Windshield Washer . 175
FM Stereo Radio ...................................
Reception .112
.....
Foreign Countries, Driving in . 247
..........................
Four-way Flashers .65 .................................................
Fuel .124
......................
Fill Door and Cap .119
...........................................
Gauge .58
................
Octane Requirement . 118
...............................
Oxygenated .246
........................
Reserve Indicator .58
........................
Tank, Filling the .119
.....................
Fuses, Checking the .232
Index
F
G
III