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105 Saab 9-5 Audio System
OnStar SystemYour vehicle may be equipped with OnStar,
a vehicle telematics communications and
navigation system. Please consult the sep-
arate chapter in this owner’s manual, page
107.
WARNING
The CD player/CD changer is classified
as Class 1 laser equipment
Service and repair work must only be
carried out by authorized technicians.
If the casing is damaged, hazardous
laser radiation can occur. NOTEAll work on the Audio System must be
carried out by an authorized Saab dealer.
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106 Saab 9-5 Audio System(This page has been left blank)
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107 OnStar - Telematics
OnStar - Telematics
Using OnStar................... 108OnStar is Easy............................ 108
OnStar Services Button .............. 108
Emergency button ...................... 109
Call answer/end button ............... 109
System status light ..................... 109The OnStar Center .......... 110Connecting to the OnStar center 110
Your personal identification number
(PIN) ........................................... 110
The OnStar Safety and
Security Plan................. 110
Automatic notification of air bag
deployment ................................. 110
Emergency services ................... 110
Roadside assistance................... 111
Stolen vehicle tracking ................ 111
Accident Assist™ ........................ 111
OnStar Med-Net.......................... 111
Hands-free communication ......... 111The OnStar Premium Plan 111Route support ............................. 111
Ride Assist .................................. 111
Information and Convenience ser-
vices ........................................... 111
Concierge services ..................... 112
Additional Services......... 112Personal Calling: ........................ 112Virtual Advisor: ............... 116
OnStar Subscriber
Website .......................... 117
Limitations ....................... 117
Additional Information.... 118Warranty .................................... 118
A Note About Privacy ................. 118
Transferring OnStar .................... 118
OnStar Subscription Information 118
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108 OnStar - TelematicsYour new vehicle comes equipped with
advanced telematics hardware and a full
year of Onstar premium service. Saab
Telematics is a sophisticated in-vehicle
system allowing convergence of wireless
communications, GPS (Global Positioning
System) satellites and advanced vehicle
electronics.
You must activate immediately to ensure
you receive your full year of service, as your
prepaid subscription begins at the time of
delivery.
Here’s how to activate your OnStar ser-
vice:
1 Push the blue OnStar button located in
your Saab. You will be greeted by a live
OnStar Advisor. The Advisor will acti-
vate your OnStar service.
2 Provide the information requested by
the Advisor to activate your account and
set up your personal profile. This will
take approximately 10-15 minutes.
Using OnStarWelcome to OnStar. This section gives you
all the information you need to get started
using OnStar, including descriptions of all
OnStar services. It also introduces the
added services of Personal Calling, Virtual
Advisor, and the Onstar Subscriber Web-
site. For a complete explanation of these
additional services, please see pages 112,
116 and 117.OnStar is EasyIt’s easy to start using your OnStar system.
In fact, pressing the OnStar button is usually
all you need to do. Once you are connected,
an OnStar Advisor will help you with the ser-
vices in your plan.Your onboard OnStar System consists of
three buttons:
OnStar Services Button
Press this button, and you are
connected to an OnStar Advi-
sor. You will hear a chime, fol-
lowed by the words
”Connecting to OnStar.” Allow
20-30 seconds for initial con-
nection to the OnStar Call Cen-
ter. The Advisor will then help
you with any of the services
included in your OnStar plan.
If cellular service is unavail-
able, OnStar will generate a
fast busy tone. The OnStar sys-
tem will retry calls a number of
times before returning to the
ready mode. To cancel the
automatic dialing, press the
Call Answer/End button.
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109 OnStar - Telematics
System status lightSolid Green — Indicates the OnStar
system in the vehicle is powered ON and
ready to make calls or receive calls from the
OnStar Center.
Blinking Green — The light blinks green to
indicate a call is being connected or in
progress. If you notice this light blinking
while you are not on a call, press the Call
Answer/End button.
Red — This signals that your OnStar
system may not be functioning properly.
Press the OnStar button to attempt to con-
tact an OnStar Advisor. If the connection is
made, the Advisor will assist you in making
sure your OnStar system is operating prop-
erly. If you cannot contact the OnStar Cen-
ter, please take your car to the nearest Saab
dealer for diagnosis and service.The OnStar Center is the heart of your ser-
vice — staffed 24 hours a day, 7 days a
week with knowledgeable OnStar Advisors.
Even on weekends and holidays, there is
always someone ready to help.
OnStar uses sophisticated Global Position-
ing System (GPS) satellites to locate your
Saab, and wireless technology to provide
the communications link and seamless inte-
gration into your Saab. This system allows
our OnStar Advisors to pinpoint your Saab´s
location precisely. This way, Advisors can
provide you with a range of helpful services
to protect you and your Saab. Plus, with our
Premium Plan* included for 12 months with
your Saab, Advisors can also access an
extensive database to assist you with direc-
tions, making reservations and other conve-
nience services.
*) New retail deliveries only.
Emergency button
In an emergency, press this
button to connect with an
OnStar Advisor. Your call will
be given the highest priority,
and you will hear a tone fol-
lowed by the words ”Connect-
ing to OnStar Emergency.” The
Advisor will locate your Saab,
find out what kind of assistance
you require, and contact the
nearest emergency services
provider who can dispatch
ambulance, fire, police or other
emergency services. Please
use this button only for true
emergencies.
Call answer/end button
Press this button at the end of a
call. You’ll hear the words
”OnStar Request Ended.” Also,
press this button to answer a
call from the OnStar Center, or
cancel a call if one of the other
buttons is accidentally
pressed. This button is also
used to access OnStar Per-
sonal Calling services which
are described on page 112.
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110 OnStar - TelematicsThe OnStar CenterConnecting to the OnStar centerIn addition to using the 3-button system
found in your Saab, there are two other
ways to connect to the OnStar Center.
Toll-Free Call
To take advantage of your OnStar Services
from outside your Saab, you can call OnStar
toll-free at 1-888-4-OnStar
(1-888-466-7827). Remember to have your
Personal Identification Number (PIN)
handy.
Automatic Notification
A priority signal will be sent to the OnStar
Center with your exact location if an airbag
deploy.(Vehicle electrical system and cellular service
must be operable.)
Your personal identification number
(PIN)When you signed up with OnStar, you were
asked to provide a Personal Identification
Number (PIN). You’ll need your PIN to
access many of OnStar’s services. If, for
example, your vehicle has been stolen, an
Advisor will ask for your PIN in order to pro-
vide assistance.
Changing your PIN is easy. Call the OnStar
Center and provide the Advisor with your
current number, and he or she will assist
you in setting up a new number. If you have
forgotten your PIN, just call the OnStar Cen-
ter. For security reasons, we will send your
PIN to you in the mail.
The OnStar Safety and
Security PlanThe OnStar Safety and Security Plan is part
of the Premium Plan that comes with your
vehicle.* With it, you have access to a com-
plete range of services providing you with
an unsurpassed level of safety and security
— 24 hours a day, 7 days a week. And you
have it all at the touch of a button.
So whether you’re on a lonesome country
road or stuck in highway traffic, you have at
your disposal a complete range of services
providing you with unsurpassed security.
And you have it all at the touch of a button.Automatic notification of air bag
deploymentShould your front air bags deploy, a priority
signal will be sent to the OnStar Center with
your Saab´s location (as long as cellular
service and the vehicle’s electrical system
are operable). An Advisor will attempt to
contact you to assess the nature of your
emergency, and then notify the necessary
emergency services provider.Emergency servicesShould you require emergency assistance,
press the red emergency button and we will
contact the nearest emergency services
provider with your exact location and your
request for help.* New retail deliveries only.
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111 OnStar - Telematics
Roadside assistance**There’s nothing worse than being stranded
on the road with car trouble. No matter what
the problem is (flat tire, out of gas, or engine
trouble), just call OnStar. We will contact the
help you need to get you quickly back on the
road.Stolen vehicle trackingOnStar doesn’t just protect you, it protects
your Saab, too. If your vehicle is ever stolen,
just contact OnStar by calling
1-888-4-ONSTAR. We will put you in touch
with the authorities and aid them in locating
your Saab. Ask your insurance carrier about
possible premium discounts.Accident Assist™Accident Assist™ provides step-by-step
guidance about what to do in case of an
accident. Working with leading insurance
companies we have developed a ”best
practices” list to assist you through most
accident situations. OnStar Accident
Assist™ can make the process of complet-
ing a police report and/or insurance claim
less stressful.
OnStar Med-Net***OnStar MED-NET securely stores your per-
sonal medical information (e.g., physician’s
name, emergency contacts, medications,
chronic conditions) and, in an emergency,
can quickly send it to a medical facility. This
important information can help assist with
diagnosis and treatment. **There will be no charge for Roadside Assistance as
long as your vehicle is under warranty.
***Requires activation and additional fee.Hands-free communicationTalking to an OnStar Advisor is easy and
hands-free. Simply press the OnStar but-
ton, and a small microphone picks up your
voice while the OnStar Advisor talks to you
through your stereo speakers. You can
even adjust the volume to your liking with
the steering wheel controls or the radio
volume knob. Your hands remain on the
steering wheel, while your eyes remain on
the road.Being safe on the road is important, but
there’s more to life than security. There’s liv-
ing. That’s why we have created the OnStar
Premium Plan. It gives you not only the
important protections of the Safety and
Security Plan, but also a whole range of ser-
vices which truly change driving from a
chore to a luxury. All new Saab models
come with a full year of the OnStar Premium
Service Plan.* * New retail deliveries only.
The OnStar Premium
Plan *Route supportWith OnStar Route Support, an Advisor can
help you find your way, no matter how far off
course you are. You can get exact street
directions, or guidance to nearby gas sta-
tions, restaurants, hotels or ATMs.Ride AssistIf you need a lift, anytime of the day or night,
just call OnStar. We’ll contact transportation
and send it right to you.Information and Convenience ser-
vicesOur Advisors have access to over five mil-
lion service listings including hotels, restau-
rants, gas stations, dealerships, hospitals,
ATMs and airports — more than 250 service
categories in all. Our Advisors can even
assist you with hotel and restaurant reser-
vations.*All Saab models come with a full year of Premium Ser-
vice. New retail deliveries only.
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112 OnStar - TelematicsConcierge servicesFrom the simple to the extraordinary,
OnStar Concierge is always ready to help.
Whether it’s tickets to that ”hard-to-get”
play, or even complete planning of your next
vacation, OnStar Concierge can make all
the arrangements you need — at home or
on the road. There is no additional cost to
you for the efforts of the OnStar Concierge.
You will not pay more than retail value for
goods and services, or current market value
for tickets, specialty items or unique ser-
vices. For your convenience, we will bill your
credit card for any purchases and/or ship-
ping you authorize.
Additional ServicesPersonal CallingAs an OnStar Safety and Security Plan or
Premium Plan subscriber, you have access
to OnStar Personal Calling. OnStar Per-
sonal Calling provides you with a nation-
wide wireless phone service in your Saab
that you can activate simply by pressing a
button and using your voice. You can use
Personal Calling in your Saab to place or to
receive calls. The voice-activated system
will dial the number. Your party will answer
through your stereo speakers.
With OnStar Personal Calling, you can
enjoy the simplicity of a one-touch wireless
connection. Whether you are placing or
receiving a call, once you press the button,
you never have to take your hands off the
wheel or your eyes off the road. The ease of
the hands-free communication service
allows you to enjoy an even greater level of
safety, security and convenience while driv-
ing.
This new service is not yet available in all
areas. Complete availability in the U.S. is
anticipated in the first quarter of 2001*. For
system limitations and details, call OnStar
at 1-800-ONSTAR-7.* Availability in Canada was undetermined at time of
publication. Please contact your local dealer in Canada.
Signing Up for Personal CallingAs an OnStar subscriber, the Personal Call-
ing capability is already built into your
Saab’s OnStar hardware. In order to use
this service, an OnStar Advisor must set up
your cellular account. You must also pro-
vide a credit card in order to establish your
prepaid cellular account. Usage charges
will be deducted from this prepaid account
of ”units.” Units are easily replenished using
the credit card on file at OnStar. Once you
sign up for OnStar Personal Calling, you will
be given your own personal phone number
that others can use to call into your Saab. To sign up for Personal Calling,
simply Press the OnStar button in your Saab.
Inform the Advisor that you would like to
sign up for Personal Calling.
The Advisor will set up your account.
You will need to provide account and
credit card information.
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