1999 DODGE RAM service interval
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ENGINE MOUNTS
See MOUNTS (ENGINE, TRANSAXLE AND TRANSMISSION) .
EXCITER RINGS
See TOOTHED RINGS (TONE WHEELS) .
FILLER TUBES
See DIP STICK TUBES .
FILTERS AND SCREENS
FILTER AND SCREEN INSPECTION \
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Condition Code Procedure
At service interval ..... 3 ............ Suggest replacement.
Bent .................... A .. Require repair or replacement.
Exceeding service
interval ............... 3 ............ Suggest replacement.
Missing ................. C ............ Require replacement.
Near service interval ... 3 ............ Suggest replacement.
Restricted .............. A ........... ( 1) Require repair or
replacement.
Torn .................... A ............ Require replacement.
Worn, affecting
performance (metal or
nylon screen type) ..... A .. Require repair or replacement.
( 1) - Further inspection may be required to determine the
source of restriction or contamination.
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FLANGES
See COMPANION FLANGES .
FLEX PLATES
FLEX PLATE INSPECTION \
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Condition Code Procedure
Bent, affecting
performance ............ A ............ Require replacement.
Bent, not affecting
performance ............ .. ........ No service suggested or
required.
Bolt or stud holes
elongated .............. B ............ Require replacement.
Broken .................. A ............ Require replacement.
Cracked ................. A ............ Require replacement.
Ring gear worn close
to the end of its
useful life ............ 1 ............ Suggest replacement.
Ring gear worn to the
extent that it no longer
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function ............... A ............ Require replacement.
Weights missing ......... A ............ Require replacement.
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function ............... A ............ Require replacement.
Weights missing ......... A ............ Require replacement.
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performs its intended
function ............... A ............ Require replacement.
Weights missing ......... A ............ Require replacement.
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FLUID LEVEL INDICATORS
See DIP STICKS (FLUID LEVEL INDICATORS) .
FLUIDS AND LUBRICANTS
FLUID AND LUBRICANT INSPECTION \
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Condition Code Procedure
Application incorrect ... B ........ ( 1) Require replacement.
At service interval ..... 3 ............ Suggest replacement.
Beyond service interval . 3 ............ Suggest replacement.
Burned .................. .. ......... ( 2) Further inspection
required.
Contaminated, for example,
fluid other than hydraulic
fluid present .......... A or B .... ( 3)( 4) Require service.
Exceeding service
interval ............... 3 ............ Suggest replacement.
Hydraulic fluid
incorrect .............. B ............ ( 5) Require service.
Level incorrect ......... B ..... Require correction of fluid
level.
Near service interval ... 3 ............ Suggest replacement.
Rubber master cylinder
cover gasket distorted
and gummy .............. A ............ ( 3) Require service.
Varnished ............... .. ......... ( 6) Further inspection
required.
( 1) - Determine and correct cause.
( 2) - Fluid that is burned indicates a serious problem.
Determine and correct the cause.
( 3) - If a fluid other than hydraulic fluid is present in the
hydraulic system which DOES affect the rubber parts, the
required service is to: 1) remove all components having
rubber parts from the system, 2) flush lines with
denatured alcohol or hydraulic cleaner, 3) repair or
replace all components having rubber parts, and 4) bleed
and flush with correct hydraulic fluid. (Code A)
( 4) - If a fluid other than hydraulic fluid is present in the
hydraulic system which DOES NOT affect the rubber parts,
the required service is to flush and fill with the
correct hydraulic fluid. (Code B)
( 5) - If a fluid other than specification hydraulic fluid is
present in the hydraulic system, the required service
is to flush and fill with the correct hydraulic fluid.
( 6) - Fluid that is varnished may indicate a serious problem.
Determine and correct the cause.
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FLYWHEELS
NOTE: Clutch disc replacement does not necessitate flywheel
reconditioning, unless other conditions justify the
reason to do so.
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Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement. Although
this list is extensive, it is not fully inclusive. In addition to this
list, a technician may make a suggestion. However, any suggestions
must be based on substantial and informed experience, or the vehicle
manufacturer's recommended service interval and must be documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole
in it through which exhaust gases are leaking. Replacement of
the exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.
Some conditions indicate that a service or part replacement
is suggested because the part is close to the end of its useful life
or addresses a customer's need, convenience or request. If a
customer's vehicle has one of these conditions, the procedure may be
only to suggest service.
Example:
An exhaust pipe is rusted, corroded or weak, but no leaks are
present. In this case, the exhaust pipe has not failed.
However, there is evidence that the pipe may need replacement
in the near future. Replacement of the pipe may be suggested
for the customer's convenience in avoiding a future problem.
Example:
The customer desires improved ride and/or handling, but the
vehicle's shocks or struts have not failed. In this case,
replacement may be suggested to satisfy the customer's
wishes. In this case, replacement of the shocks or struts may
not be sold as a requirement.
A customer, of course, has the choice of whether or not a
shop will service his or her vehicle. He or she may decide not to
follow some of your suggestions. When a repair is required, a MAP shop
must refuse partial service on that system if, in the judgment of the
service provider, proceeding with the work could create or continue an
unsafe condition. When a procedure states that required or suggested
repair or replacement is recommended, the customer must be informed of
the generally acceptable repair/replacement options whether or not
performed by the shop.
Page 708 of 1691
Standards as part of the inspection process and for communicating
their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
Page 716 of 1691
Attaching hardware
broken ................. A ... Require repair or replacement
of hardware.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A ... Require repair or replacement
of hardware.
Leaking ................. A .. Require repair or replacement.
Missing ................. C ............ Require replacement.
Restricted, affecting
performance ............ A .. Require repair or replacement.
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AIR FILTER ELEMENTS
AIR FILTER ELEMENT INSPECTION \
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Condition Code Procedure
Leaking ................. A ............ Require replacement.
Paper filter element
oil-soaked ............ A ........ ( 1) Require replacement.
Maintenance intervals ... 3 ... Suggest replacement to comply
with vehicle's OEM recommended
service intervals.
Melted .................. A ........... Required replacement.
Missing ................. C ............ Require replacement.
Restricted, affecting
performance ............ A ............ Require replacement.
Water-contaminated ...... A ........ ( 1) Require replacement.
( 1) - Further inspection required to determine cause.
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AIR FILTER GASKETS
See AIR FILTER HOUSINGS AND GASKETS .
AIR FILTER HOUSINGS AND GASKETS
AIR FILTER HOUSING AND GASKET INSPECTION \
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Condition Code Procedure
Attaching hardware
broken ................. A ... Require repair or replacement
of hardware.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A ... Require repair or replacement
of hardware.
Leaking ................. A .. Require repair or replacement.
Missing ................. C ............ Require replacement.
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AIR FUEL RATIO SENSORS
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AIR PLENUM INSPECTION \
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Condition Code Procedure
Integrated air or fuel
control components
inoperative ............ A ........... (1) Require repair or
replacement.
Internal air or fuel
components damaged,
affecting performance .. A ... Require repair or replacement
of component.
Internal air or fuel
components damaged, not
affecting performance .. .. ........ No service suggested or
required.
Internal air or fuel
components missing ..... C .......... Require replacement of
component.
Leaking ................. A .. Require repair or replacement.
Restricted .............. A .. Require repair or replacement.
Threads damaged ......... A .. Require repair or replacement.
Threads stripped (threads
missing) ............... A .. Require repair or replacement.
( 1) - Inoperative includes intermittent operation or out of
OEM specification.
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AIR PUMP BELTS
AIR PUMP BELT INSPECTION \
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Condition Code Procedure
Alignment incorrect ..... B .......... ( 1) Further inspection
required.
Cracked ................. 1 ............ Suggest replacement.
Frayed .................. 1 ............ Suggest replacement.
Maintenance intervals ... 3 ... Suggest replacement to comply
with vehicle OEM recommended
service intervals.
Missing ................. C ............ Require replacement.
Noisy ................... 2 .......... ( 2) Further inspection
required.
Plies separated ......... A ............ Require replacement.
Tension out of
specification .......... B ........... Require adjustment or
replacement.
Worn beyond adjustment
range .................. B ............ Require replacement.
Worn so it contacts bottom
of pulley .............. A ............ Require replacement.
( 1) - Determine cause of incorrect alignment and require repair.
( 2) - Determine cause of noise and suggest repair.
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AIR PUMPS (ELECTRIC-DRIVEN)
AIR PUMP (ELECTRIC-DRIVEN) INSPECTION \
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exposed ................ B .. Require repair or replacement.
Wire lead corroded ...... A .. Require repair or replacement.
Wire lead open .......... A .. Require repair or replacement.
Wire lead shorted ....... A .. Require repair or replacement.
(1) - Determine cause and correct prior to repair or
replacement of part.
( 2) - Inoperative includes intermittent operation or out of OEM
specification. Some components may be serviceable;
check for accepted cleaning procedure.
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COLD START INJECTORS
See FUEL AND COLD START INJECTORS .
CONNECTORS
See WIRING HARNESSES AND CONNECTORS .
COOLANT
COOLANT INSPECTION \
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Condition Code Procedure
Acidity (pH) incorrect .. 1 ........... Suggest correction or
replacement.
Contaminated ............ B ...... ( 1) Require replacement or
recycling. Further inspection
required.
Level low ............... B ... ( 2) Require filling to proper
level.
Maintenance intervals ... 3 ........ ( 3) Suggest replacement.
Mixture incorrect ....... B ........... Require correction or
replacement.
Type incorrect .......... B ............ Require replacement.
( 1) - Determine source of contamination and require
correction prior to coolant replacement.
( 2) - Determine source of incorrect level and suggest repair.
( 3) - The system should be drained and/or flushed and
refilled with correct coolant according to OEM
recommended service interval and procedures.
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COOLANT RECOVERY TANKS
COOLANT RECOVERY TANK INSPECTION \
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Condition Code Procedure
Attaching hardware
broken ................. A .. Require repair or replacement
of hardware.
Attaching hardware
missing ................ C ......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A .. Require repair or replacement
of hardware.
Leaking ................. A . Require repair or replacement.
Page 745 of 1691
(1) - Determine cause and correct prior to repair or
replacement of part.
( 2) - Determine source of contamination, such as engine
coolant, fuel, metal particles, or water. Require
repair or replacement.
( 3) - Inoperative includes intermittent operation or out of
OEM specification. Some components may be serviceable;
check for accepted cleaning procedure.
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ENGINE COOLING SYSTEMS
NOTE: Overheating, poor engine performance, and insufficient
cabin heat can be affected by, but are not limited to,
all of the components in the engine cooling system.
ENGINE COVERS (OIL PAN, VALVE COVER, TIMING COVER)
ENGINE COVER (OIL PAN, VALVE COVER, TIMING COVER) INSPECTION \
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Condition Code Procedure
Attaching hardware
incorrect .............. B ............ Require replacement.
Attaching hardware
loose .................. A .. Require repair or replacement.
Attaching hardware
missing ................ C ............ Require replacement.
Baffle loose ............ 2 .. Suggest repair or replacement.
Baffle missing .......... C ............ Require replacement.
Bent, affecting
performance ............ A .. Require repair or replacement.
Bent, not affecting
performance ............ .. ....... No service suggested or
required.
Cracked (not leaking) ... 2 .. Suggest repair or replacement.
Leaking externally ...... A .. Require repair or replacement.
Leaking internally,
causing fluid
contamination .......... A .. Require repair or replacement.
Missing ................. C ............ Require replacement.
Restricted passage ...... A .. Require repair or replacement.
Threads damaged ......... A .. Require repair or replacement.
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ENGINE OIL
ENGINE OIL INSPECTION \
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Condition Code Procedure
Contaminated ............ A .. ( 1) Require replacement of oil
and filter.
Level high .............. B ... Determine source of incorrect
level and require repair.
Level low ............... B ... Determine source of incorrect
level and require repair.
Maintenance intervals ... 3 ... Suggest replacement to comply
with vehicle's OEM recommended
service intervals.
( 1) - Determine source of contamination, such as engine coolant,
fuel, metal particles, or water when changing oil. Require