Page 377 of 402

We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as
an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or
in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Pontiac Customer
Assistance Center at 1-800-PM-CARES.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO
THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash
or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration
(NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington,
D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-10
Page 378 of 402

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like
this, we certainly hope you’ll notify
us. Please call us at 1-800-PM-CARES or write:
Pontiac-GMC Customer Assistance Center
P.O.
Box 436008
Pontiac,
MI 48343-6008 In Canada, please
call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel
Sam Drive
Oshawa, Ontario L1H
8W
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for
all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 379 of 402

1998 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this
book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1998 PONTIAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL
PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist
in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated RO. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL
SELL PRICE: $1 5.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $1 0.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern lime
For Crdi Card Orders Only (VISA-MasterCard-Disr)
Page 380 of 402
NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be \
sent.
s Mail completed order form to: HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
H
1
For purchases outside U.S.A. please write to the above address for quotation.
p (CUSTOMERS NAME) (ATTENTION)
T
(STREET ADDRESS-NO P.O. BOX NUMBERS)
mA=) (ZIP CODE)
DAYTIME TELEPHONE NO.
0
GM-PON-ORD98 Prices are subject to change without notice and wi\
thout incurring o 'b ligation. Allow ample time for delivery.) Note to Canadian Customers: All listed prices are quoted
in US. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11 50 plus the U.S. order processing.
Page 381 of 402
Page 382 of 402

Section 9 Index
Accessory Power outlet ......................... 2-58
Adding Equipment to the outside of Your Vehicle ...... 6-3
AirBag ....................................... 1-23
How it Works ................................ 1-24
Readiness Light ......................... 1.23. 2.67
Air Cleaner .................................... 6-20
Air Conditioning ............................ 3.3. 3.7
Air Conditioning Refrigerants ..................... 6-70
Alignment and Balance. Tire ...................... 6-50
Aluminum Wheels. Cleaning ...................... 6-57
Anti-Lock
Brake System Warning Light
................ 2.67. 4.9
Brakes ...................................... 4-7
Anti.Theft. Radio .............................. 3-27
Appearance Care ............................... 6-52
Appearance Care Materials Chart .................. 6-60
ArbitrationPro gram .............................. 8-9
Arming Confirmation ............................. 2-15
Arming with the Power Lock Switch ................ 2-14
Ashtrays and Lighter ............................ 2-57
Audio Controls. Steering Wheel ................... 3-29
Audio Equipment. Adding ........................ 3-30
Audio Systems ................................. 3-10
Arming with the Remote Keyless Entry Transmitter .... 2-15
Automatic
Auxiliary Temp Control
....................... 3-4
Doorhcks .............................. 2.6. 2.47
Check ...................................... 7-15
Fluid ....................................... 6-22
Operation ................................... 2-21
Park Mechanism Check ....................... 7-17
Backglass Antenna ............................. 3-21
With a Trailer ................................ 4.37
Battery ....................................... 6-36
Jump Starting ................................. 5-3
Replacement, Remote Keyless Entry .............. 2-10
Resynchronizing, Remote Keyless Entry ........... 2-11
Warnings ........................... 5-3,5-5, 6-37
Battery Replacement ............................ 2-10
BatterySaver .................................. 2-43
BBB Auto Line ................................. 8-9
Before leaving on a Long Trip ..................... 4-24
Better Business Bureau Mediation ......... ..... 8-9
Blizzard ............................. .... 4-29
9-1
Page 383 of 402

Brake Adjustment
.................................. 6-36
hti-Lock
................................... 4-7
Master Cylinder
.............................. 6-33
Replacing System
Parts ........................ 6-36
System Warning Light
......................... 2-66
Trailer
...................................... 4-37
Transaxle
Shift Interlock ....................... 2-29
Transaxle
Shift Interlock Check .................. 7-16
Wear
....................................... 6-35
WhattoAdd
................................. 6-34
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4- 12
Break-In, New Vehicle
.......................... 2-16
BTSI
......................................... 2-29
Built in Child Restraints .......................... 1-38
Adjusting the Harness Height
................... 1-40
Removing a Child from
........................ 1-50
Securing a Child in
............................ 1-45
Bulb Replacement
.............................. 6-37
Canadian Roadside Assistance
.................... 8-7
Capacities and Specifications ...................... 6-68
Carbon Monoxide
.......... 2-12,2-31,2-32,4-30, 4-36
Child Restraint Harness
......................... 6-55
Fluid
....................................... 6-33
Parking
..................................... 2-26
PedalTravel
................................. 6-36
BTSICheck
................................... 7-16
Storing
..................................... l-51
Care of Safety Belts and Built-in Care
of Your Cassette Tape Player .... ....... 3-31
Care
of Your Compact Disc Player ................. 3-32
Care
of Your Compact Discs ...................... 3-32
Cassette Deck Service
........................... 7-14
Cassette Tape Player
....................... 3.12. 3.16
Cassette Tape Player Care
........................ 3-31
Cassette Tape Player Errors
.................. 3.14. 3.17
CD Player Thefi-Deterrent Feature
................. 3-27
Center Console Storage
.......................... 2-54
Center Passenger Position
........................ 1-28
Certification Label .............................. 4-32
Chains. Safety
................................. 4-36
Chains. Tire
................................... 6-51
Changing a Flat Tire
............................. 5-27
Charging System Light .......................... 2-65
Checking
Your Restraint Systems .................. 1-68
Chemical Paint Spotting .......................... 6-59
Child Restraints
................................ 1-52
Securing
in the Center Rear Seat Position .......... 1-60
Securing
in the Right Front Seat Position .......... 1-62
Cigarette Lighter
............................... 2-57
Center High-Mounted Stoplamp Bulb Replacement
.... 6-41
Securing
in a Rear Outside Seat Position ........... 1-58
TopStrap
................................... l-58
WheretoPut .....................,.........., l-56
Circuit Breakers and Fuses ....................... 6-62
Cleaner. Air
................................... 6-20
Cleaning AluminumWhels
............................ 6-57
Fabric ...................................... 6-53
Exterior
Lampshnses
........................ 6-56
9-2
Page 384 of 402

Glass .............. .................... 6-55
Inside of
Your Vehicle ......................... 6-53
Instrument Panel
............................. 6-54
Interior Plastic Components
..................... 6-54
Leather
..................................... 6-54
Outside of
Your Vehicle ........................ 6-56
Special Problems
............................. 6-53
Tires
............ ....... ........ 6-58
Wheels
........................... ...... 6-57
Windshield and Wiper Blades
................... 6-55
Climate Control System
........................... 3-2
Clock, Setting the
............................... 3-10
Column Shift
.................................. 2-28
Comfort Controls
.... ..................... 3-1
Compact Disc Care
....... .................. 3-32
Compact Disc Player
....................... 3-19, 3-22
Compact Disc Player Care
........................ 3-32
Compact Disc Player Errors
............. 3-21,3-23, 3-25
Compact Spare Tire ............................. 5-37
ConsoleShift
.................................. 2-29
Content Theft-Deterrent
.................... 2- 14, 2-50
Content Theft-Deterrent, Arming and Disarming
...... 2-51
Control of a Vehicle
.............................. 4-6
Convenience Net
............................... 2-57
Convex Outside Mirror
.......................... 2-53
Coolant
....................................... 6-26
BleedValves
................................. 5-24
Heater, Engine
............................. 2-20
Stains
...................................... 6-53
Vinyl
.......................... ........ 6-54 Recovery Tank
........ .... 5-20
To Use the Engine Heater .................... 2-20
Cooling System
................................ 5-18
Courtesy Lamps
................................ 2-42
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-37
Customer Assistance for Text Telephone Users
......... 8-5
Customer Assistance Information ................... 8-1
Customer Satisfaction Procedure
.................... 8-3
Damage. Finish
... ...... 6-58
Damage. Sheet Metal
. . ...... ...... 6-58
Daytime Running Lamps
.............. ...... 2-41
Dead Battery
..................... .......... 5-3
Defects. Reporting Safety
........................ 8-10
Defensive Driving
............................... 4-2
Defogger. Rear Window .......................... 3-9
Defogging and Defrosting ..................... 3-4. 3-8
Defrosting. Defogging
.... ........ 3-4. 3.8
Delayed Illumination ............ .... 2.43. 2.47
Dimensions. Vehicle
............... ...... 6-69
Disarming with the Remote Keyless Entry Transmitter
................. .... 2-15
Disarming with
Your Key ...................... 2-15
Dolby@ B Noise Reduction
.................. 3.14. 3.18
DoorLocks
..................................... 2. 4
Driver Information Center ........................ 2-76
Driver Position
................................. 1-14
Driver’s Temperature Knob. Automatic
and
Auxiliary Temp Control ......................... 3-5
9-3