6E–37 ENGINE DRIVEABILITY AND EMISSIONS
Diagnosis
Strategy-Based Diagnostics
Strategy-Based Diagnostics
The strategy-based diagnostic is a uniform approach to
repair all Electrical/Electronic (E/E) systems. The
diagnostic flow can always be used to resolve an E/E
system problem and is a starting point when repairs are
necessary. The following steps will instruct the technician
how to proceed with a diagnosis:
1. Verify the customer complaint.
To verify the customer complaint, the technician
should know the normal operation of the system.
2. Perform preliminary checks.
Conduct a thorough visual inspection.
Review the service history.
Detect unusual sounds or odors.
Gather diagnostic trouble code information to
achieve an effective repair.
3. Check bulletins and other service information.
This includes videos, newsletters, etc.
4. Refer to service information (manual) system
check(s).
“System checks” contain information on a system
that may not be supported by one or more DTCs.
System checks verify proper operation of the
system. This will lead the technician in an
organized approach to diagnostics.
5. Refer to service diagnostics.
DTC Stored
Follow the designated DTC chart exactly to make an
effective repair.
No DTC
Select the symptom from the symptom tables. Follow the
diagnostic paths or suggestions to complete the repair.
You may refer to the applicable component/system check
in the system checks.
No Matching Symptom
1. Analyze the complaint.
2. Develop a plan for diagnostics.
3. Utilize the wiring diagrams and the theory of
operation.
Call technical assistance for similar cases where repair
history may be available. Combine technician knowledge
with efficient use of the available service information.
Intermittents
Conditions that are not always present are called
intermittents. To resolve intermittents, perform the
following steps:
1. Observe history DTCs, DTC modes, and freezeframe
data.
2. Evaluate the symptoms and the conditions described
by the customer.3. Use a check sheet or other method to identify the
circuit or electrical system component.
4. Follow the suggestions for intermittent diagnosis
found in the service documentation.
Most Tech 2s, such as the Tech II and the
5–8840–0285–0 (Fluke model 87 DVOM), have
data-capturing capabilities that can assist in detecting
intermittents.
No Trouble Found
This condition exists when the vehicle is found to operate
normally. The condition described by the customer may
be normal. Verify the customer complaint against another
vehicle that is operating normally. The condition may be
intermittent. Verify the complaint under the conditions
described by the customer before releasing the vehicle.
1. Re-examine the complaint.
When the Complaint cannot be successfully found or
isolated, a re-evaluation is necessary. The complaint
should be re-verified and could be intermittent as
defined in
Intermittents, or could be normal.
2. Repair and verify.
After isolating the cause, the repairs should be made.
Validate for proper operation and verify that the
symptom has been corrected. This may involve road
testing or other methods to verify that the complaint
has been resolved under the following conditions:
Conditions noted by the customer.
If a DTC was diagnosed, verify a repair by
duplicating conditions present when the DTC was
set as noted in the Failure Records or Freeze
Frame data.
Verifying Vehicle Repair
Verification of the vehicle repair will be more
comprehensive for vehicles with OBD system
diagnostics. Following a repair, the technician should
perform the following steps:
IMPORTANT:Follow the steps below when you verify
repairs on OBD systems. Failure to follow these steps
could result in unnecessary repairs.
1. Review and record the Failure Records and the
Freeze Frame data for the DTC which has been
diagnosed (Freeze Frame data will only be stored for
an A or B type diagnostic and only if the MIL(”Check
Engine” lamp) has been requested).
2. Clear the DTC(S).
3. Operate the vehicle within conditions noted in the
Failure Records and Freeze Frame data.
4. Monitor the DTC status information for the specific
DTC which has been diagnosed until the diagnostic
test associated with that DTC runs.
6E–262
ENGINE DRIVEABILITY AND EMISSIONS
Symptom Diagnosis
Preliminary Checks
Before using this section, perform the “On-Board
Diagnostic (OBD) System Check” and verify all of the
following items:
The powertrain control module (PCM) and malfunction
indicator lamp (MIL) (Service Engine Soon lamp) are
operating correctly.
There are no DTC(s) stored.
Tech 2 data is within normal operating range. Refer to
Typical Scan Data Values.
Verify the customer complaint and locate the correct
symptom in the table of contents. Perform the
procedure included in the symptom chart.
Visual/Physical Check
Several of the symptom procedures call for a careful
visual/physical check. This can lead to correcting a
problem without further checks and can save valuable
time.
This check should include the following items:
PCM grounds for cleanliness, tightness and proper
location.
Vacuum hoses for splits, kinks, and proper
connections, as shown on the “Vehicle Emission
Control Information” label. Check thoroughly for any
type of leak or restriction.
Air intake ducts for collapsed or damaged areas.
Air leaks at throttle body mounting area, mass air flow
(MAF) sensor and intake manifold sealing surfaces.
Ignition wires for cracking, hardness, and carbon
tracking.
Wiring for proper connections, pinches and cuts.
Intermittents
IMPORTANT:An intermittent problem may or may not
turn on the malfunction indicator lamp (MIL) or store a
DTC. DO NOT use the Diagnostic Trouble Code (DTC)
charts for intermittent problems. The fault must be
present to locate the problem.
Most intermittent problems are caused by faulty electrical
connections or wiring. Perform a careful visual/physical
check for the following conditions:
Poor mating of the connector halves or a terminal not
fully seated in the connector (backed out).
Improperly formed or damaged terminal.
All connector terminals in the problem circuit should be
carefully checked for proper contact tension.
Poor terminal-to-wire connection. This requires
removing the terminal from the connector body to
check.
Road test the vehicle with a J 39200 Digital Multimeter
connected to a suspected circuit. An abnormal voltage
when the malfunction occurs is a good indication that
there is a fault in the circuit being monitored.
Use Tech 2 to help detect intermittent conditions. Tech 2s
have several features that can be used to locate anintermittent condition. Use the following feature to find
intermittent faults:
Using Tech 2’s “Freeze Frame” buffer or “Failure
Records” buffer can aid in locating an intermittent
condition. Review and record the information in the
freeze frame or failure record associated with the
intermittent DTC being diagnosed. The vehicle can be
driven within the conditions that were present when the
DTC originally set.
To check for loss of diagnostic code memory, disconnect
the MAP sensor and idle the engine until the MIL (Service
Engine Soon lamp) comes on. DTC P0107 should be
stored and kept in memory when the ignition is turned
“OFF.” If not, the PCM is faulty. When this test is
completed, make sure that you clear the DTC P0107 from
memory.
An intermittent MIL (Service Engine Soon lamp) with no
stored DTC may be caused by the following:
Ignition coil shorted to ground and arcing at ignition
wires or plugs.
MIL (Service Engine Soon lamp) wire to PCM shorted
to ground.
Poor PCM grounds. Refer to the PCM wiring
diagrams.
Check for improper installation of electrical options such
as lights, cellular phones, etc. Route ignition coil wiring
away from the ignition coils. Check all wires from the
PCM to the ignition coil for poor connections.
Check for an open diode across the A/C compressor
clutch and check for other open diodes (refer to wiring
diagrams in
Electrical Diagnosis).
If problem has not been found, refer to
PCM Connector
Symptom
tables.
6E–266
ENGINE DRIVEABILITY AND EMISSIONS
Surges and/or Chuggles Symptom
StepNo Ye s Va l u e ( s ) Action
101. Check for proper ignition voltage output with spark
tester J 26792 (ST-125). Refer to
Electric Ignition
System
for procedure.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 11
111. Check for a loose ignition coil ground.
Refer to
Electric Ignition System.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 12
121. Check the ignition coils for cracks or carbon
tracking.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 13
131. Remove the spark plugs and check for wet plugs,
cracks, wear, improper gap, burned electrodes, or
heavy deposits. Refer to
Electronic Ignition
System
.
NOTE: If spark plugs are gas or oil fouled, the cause of
the fouling must be determined before replacing the
spark plugs.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 14
141. Check the injector connections.
2. If any of the injector connectors are connected to an
incorrect cylinder, correct as necessary.
Was a problem found?
—Verify repairGo to Step 15
151. Check PCM grounds for the cleanliness, tightness
and proper locations. Refer to the PCM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 16
161. Check MAF sensor connections.
2. If a problem is found, replace the faulty terminals as
necessary. Refer to
Electrical Diagnosis for wiring
repair procedures.
Was a problem found?
—Verify repairGo to Step 17
171. Visually/physically check vacuum hoses for splits,
kinks, and proper connections and routing as
shown on the “Vehicle Emission Control
Information” label.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 18
6E–269 ENGINE DRIVEABILITY AND EMISSIONS
Lack of Power, Sluggish or Spongy Symptom
StepNo Ye s Va l u e ( s ) Action
111. Check the PCM grounds for the cleanliness,
tightness and proper locations. Refer to the PCM
wiring diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 12
121. Check the exhaust system for possible restriction:
Inspect the exhaust system for damaged or
collapsed pipes.
Inspect the muffler for heat distress or possible
internal failure.
Check for a possible plugged three-way
catalytic converter by checking the exhaust
system back pressure. Refer to
Restricted
Exhaust System Check
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 13
131. Check the torque converter clutch (TCC) for proper
operation. Refer to
4L30-E Transmission
Diagnosis
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 14
141. Check for an engine mechanical problem. Check
for low compression, incorrect or worn camshaft,
loose timing belt, etc. Refer to
Engine Mechanical.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 15
151. Review all diagnostic procedures within this table.
2. If all procedures have been completed and no
malfunctions have been found, review/inspect the
following:
Visual/physical inspection
Te c h 2 d a t a
Freeze Frame data/Failure Records buffer
All electrical connections within a suspected
circuit and/or system.
3. If a problem is found, repair as necessary.
Was a problem found?
—Verify repair
Contact
Te c h n i c a l
Assistance
6E–272
ENGINE DRIVEABILITY AND EMISSIONS
Rough, Unstable, or Incorrect Idle, Stalling Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine runs unevenly at idle. If severe, the engine or
vehicle may shake. Engine idle speed may vary in
RPM. Either condition may be severe enough to stall
the engine.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Go to Step 13Go to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
41. Check the PCM grounds for cleanliness, tightness
and proper routing. Refer to the PCM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
5Observe the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 6Go to Step 7
61. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
7Is the long term fuel trim significantly in the positive
range (lean condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check for incorrect idle speed. Ensure that the
following conditions are present:
The engine is fully warm.
The accessories are “OFF.”
2. Using Tech 2, monitor the IAC position.
Is the IAC position within the specified values?Between 10
and 50
counts
Go to Step 11Go to Step 10
6E–282
ENGINE DRIVEABILITY AND EMISSIONS
Cuts Out, Misses Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Steady pulsation or jerking that follows engine speed;
usually more pronounced as engine load increases.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Go to Step 13Go to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
41. Check the PCM grounds for clearness, tightness
and proper routing. Refer to the PCM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
5Observe the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 6Go to Step 7
61. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
7Is the long term fuel trim significantly in the positive
range (lean condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check for incorrect idle speed. Ensure that the
following conditions are present:
The engine is fully warm.
The accessories are “off.”
2. Using Tech 2, monitor the IAC position.
Is the IAC position within the specified values?Between 5
and 50
counts
Go to Step 11Go to Step 10
6E–286
ENGINE DRIVEABILITY AND EMISSIONS
Hesitation, Sag, Stumble Symptom
StepNo Ye s Va l u e ( s ) Action
101. Check for proper ignition voltage output with spark
tester J 26792 (ST-125). Refer to
Electronic Ignition
System
for the procedure.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 11
111. Check for a loose ignition coil ground.
Refer to
Electronic Ignition System.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 12
121. Check the ignition coils for cracks or carbon
tracking.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 13
131. Remove spark plugs and check for wet plugs,
cracks, wear, improper gap, burned electrodes, or
heavy deposits. Refer to
Electronic Ignition
System
.
NOTE: If spark plugs are gas or oil fouled, the cause of
the fouling must be determined before replacing the
spark plugs.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 14
141. Check the PCM grounds for clearness, tightness
and proper routing. Refer to the PCM wiring
diagrams in Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 15
151. Check the MAF sensor connections.
2. If a problem is found, replace the faulty terminals as
necessary. Refer to
Electrical Diagnosis for wiring
repair procedures.
Was a problem found?
—Verify repairGo to Step 16
161. Visually/physically check vacuum hoses for splits,
kinks, and proper connections and routing as
shown on the “Vehicle Emission Control
Information” label.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 17
6E–319 ENGINE DRIVEABILITY AND EMISSIONS
Fuel Pump Relay
Removal Procedure
1. Remove the fuse and relay box cover from under the
hood.
2. Consult the diagram on the cover to determine which
is the correct relay.
3. Insert a small screwdriver into the catch slot on the
forward side of the fuel pump relay.
The screwdriver blade will release the catch inside.
T321092
4. Pull the relay straight up and out of the fuse and relay
box.
TS23976R
Installation Procedure
1. Insert the relay into the correct place in the fuse and
relay box with the catch slot facing forward.
2. Press down until the catch engages.
An audible “click” will be heard.
T321092
3. Install the fuse and relay box cover.
Fuel Rail Assembly
Removal Procedure
NOTE:
Do not attempt to remove the fuel inlet fitting on the
fuel rail. It is staked in place. Removing the fuel inlet
fitting will result in damage to the fuel rail or the
internal O-ring seal.
Use care when removing the fuel rail assembly in
order to prevent damage to the injector electrical
connector terminals and the injector spray tips.
Fittings should be capped and holes plugged during
servicing to prevent dirt and other contaminants from
entering open lines and passages.