B: CHECK LIST FOR INTERVIEW
1. CHECK LIST NO. 1
Check the following items when problem has occurred.
NOTE:
Use copies of this page for interviewing customers.
Customer’s name Engine no.
Date of sale Fuel brand
Date of repair Odometer reading km
Vin no.miles
WeatherFine
Cloudy
Rainy
Snowy
Various/Others:
Outdoor temperature F(°C)
Hot
Warm
Cool
Cold
PlaceHighway
Suburbs
Inner city
Uphill
Downhill
Rough road
Others:
Engine temperatureCold
Warming-up
After warming-up
Any temperature
Others:
Engine speed rpm
Vehicle speed MPH
Driving conditionsNot affected
At starting
While idling
At racing
While accelerating
While cruising
While decelerating
While turning (RH/LH)
HeadlightON/OFF Rear defoggerON/OFF
BlowerON/OFF RadioON/OFF
A/C compressorON/OFF CD/CassetteON/OFF
Cooling fanON/OFF Car phoneON/OFF
Front wiperON/OFF CBON/OFF
Rear wiperON/OFF
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2-7ON-BOARD DIAGNOSTICS II SYSTEM
6. Basic Diagnostic Procedure
