2. CHECK LIST FOR INTERVIEW
Check the following items when problem occurred.
Customer’s name Engine no.
Date of sale Fuel brand
Date of repair Odometer readingkm
miles
Vin no.
WeatherFineCloudyRainySnowyVarious/Other
Outdoor TemperatureHotWarmCoolCold (approx.°F/°C)
PlaceHighwaySuburbsInner CityUphillDownhill
Rough roadOther
Engine Temp.ColdWarming-upAfter warming-upAny temp.Other
Engine speed
0 2,000 4,000 6,000 8,000 rpm
Driving conditionsNot affected
At startingWhile idlingAt racing
While acceleratingWhile cruising
While deceleratingWhile turning (RH/LH)
Vehicle speed
0 102030405060MPH
HeadlightON /OFF
BlowerON /OFF
A/C compressorON /OFF
Cooling fanON /OFF
Front wiperON /OFF
Rear wiperON /OFF
Rear defoggerON /OFF
RadioON /OFF
CD/CassetteON /OFF
Car phoneON /OFF
CB
NOTE: Use copies of this page for interviewing customers.
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2-7ON-BOARD DIAGNOSTICS II SYSTEM
6. Basic Diagnostics Procedure
