OnStar System ('02 Model USA)
OnStar Control Unit Input Test (cont'd)
Disconnect the connectors from the unit
Cavity Wire Test condition
Test: Desired result
Possible cause if result is not obtained
B17
B22
A32
B6
B3
B2
B9
B18
B32
WHT/YEL
WHT
BLK
ORN
RED/GRN
BLK
Under all conditions
Ignition switch in ACC
(I)
Under all conditions
Under all conditions
Under all conditions
Under all conditions
Check for voltage to ground:
There should be battery voltage.
Check for voltage to ground:
There should be battery voltage.
Check for continuity to ground:
There should be continuity.
Connect to ground:
All horns should sound.
Connect to ground:
The taillights should come on.
Check for continuity to ground:
There should be continuity.
• Blown No. 56 (7.5 A) fuse in the
under-hood fuse/relay box
• An open in the wire
• Blown No. 4 (10 A) fuse in the
under-dash fuse/relay box
• An open in the wire
• Poor ground (G601)
• An open in the wire
• Blown No. 39 (15 A) fuse in the
under-hood fuse/relay box
• Faulty horn relay
• Either horn faulty
• Poor ground (G201)
• An open in the wire
• Blown No. 1 (15 A) fuse in the
under-dash fuse/relay box
• Faulty taillight relay
• Faulty taillight system
• An open in the wire
• An open in the wire
Reconnect the connectors to the unit
Cavity Wire
Test condition
Test: Desired result
Possible cause if result is not obtained
B20
B5
A8
A25
A10
A11
A23
A24
GRN/WHT
GRN/RED
GRY
BRN/YEL
WHT
BLU/RED
BLK
WHT
Front passenger's door
lock key cylinder in neu-
tral position
Front passenger's door
lock key cylinder in
locked position
Front passenger's door
lock key cylinder in neu-
tral position
Front passenger's door
lock key cylinder in
unlocked position
Under all conditions
Under all conditions
OnStar "DOT" button
pushed and human
advisor voice comes
on.
OnStar "DOT" button
pushed and human
advisor voice comes
on.
Under all conditions
Ignition switch in ACC
(I). OnStar "DOT" but-
ton pushed. Speak into
the microphone.
Check for voltage to ground:
There should be battery voltage.
Check for voltage to ground:
There should be less than 1 V.
Check for voltage to ground:
There should be battery voltage.
Check for voltage to ground:
There should be less than 1 V.
Check for continuity to ground:
There should be continuity.
Check for continuity to ground:
There should be continuity.
Check for voltage between the A10
terminal and audio unit C9 or B2
terminal:
There should be 1 V or less.
Check for voltage between the A11
terminal and audio unit C8 or B3
terminal:
There should be 1 V or less.
Check for continuity to ground:
There should be continuity.
Check for voltage to ground:
There should be about 4 V.
• Faulty front passenger's door lock
key cylinder switch
• Poor ground (G401, G402)
• An open in the wire
• Short to ground (if you don't have
5 V when you should)
• An open in the wire
• An open in the wire
• Faulty audio unit
• Faulty speaker
• An open in the wire
• Faulty audio unit
• Faulty speaker
• An open in the wire
• Faulty OnStar buttons and microphone
• An open in the wire
• Faulty OnStar buttons and micro-
phone
• An open in the wireProCarManuals.com
Troubleshooting
Troubleshooting Procedure s
Symptom Char t
Listed below are symptoms and probable causes for problems that DO NOT cause the Malfunction Indicator Lamp (MIL) to
come on. If the MIL was reported on, check the DTC.
Troubleshoot each probable cause in the order listed (from left to right) until the symptom is eliminated.
The probable cause and troubleshooting page reference can be found below.
SYMPTO M
Engine wil l no t star t
Hard startin g
Col d fas t idl e to o lo w
Col d fas t idl e to o hig h
Idl e spee d fluctuate s
Misfire o r roug h runnin g
Low powe r
Engin e stall s
Difficul t t o refue l
Fuel overflow s durin g refuelin g PROBABL
E CAUS E
2, 3 , 21 , 13 , 1
2 , 10 , 12 , 20 , 2 1
5, 6 , 7 , 4
5 , 6 , 7 , 9 , 8
5 , 14 , 15 , 6 , 7 , 9 , 8
Troubleshoo t fo r misfir e o n page
s 11-59 , 11-60
2 , 8 , 9 , 11 , 18,17 , 19 , 1 0
2, 5 , 10 , 21 , 7 , 3 , 1 6
20 , 2 2
20 , 2 2
Other Probable Causes for an engine that will not start:
— Compressio n — Starting syste m
— PGM-F I mai n rela y — Ignitio n syste m
— Engin e locke d u p — Overheatin g
— Timin g bel t — Battery
Probable Caus e
1
2
3
4
5
6
7
8
9
10
1 1
1 2
13
1 4
15
1 6
17
1 8
1 9
2 0
2 1
22
Pag e
11-6 6
(see DTC chart)
(see DTC chart)
(see DTC chart)
Sectio n 1 4
11-8 1
(see DTC chart)
11-10 6
System
Powertrai n Contro l Modul e (PCM )
Fue l pressur e
Crankshaf t Position/Camshaf t Positio n (CKP/CMP ) (Crankshaf t Position/Cylinde r Positio n
(CKP/CYP) ) senso r circui t
Intak e Ai r Temperatur e (IAT ) senso r circui t
Idl e Ai r Contro l (IAC ) valv e
Idl e Ai r Contro l (IAC ) therma l valv e
Idl e spee d adjustmen t
Throttl e bod y
Throttl e cabl e
Manifol d Absolut e Pressur e (MAP ) senso r
Throttl e Positio n (TP ) senso r
Barometri c pressur e (BARO ) senso r
Transmissio n rang e switc h signa l
Ai r conditionin g signa l
Alternato r F R Signa l
Brake peda l positio n switc h signa l
Ai r cleane r
Intak e Manifol d Runne r Contro l (IMRC ) syste m an d intak e ai r duc t
Thre e Wa y Catalyti c Converte r (TWC )
Evaporativ e emissio n (EVAP ) contro l
Contaminate d fue l
Fue l tan k vapo r contro l valv e
Probable Cause List (For the DTC Chart, see page 11-41)
(see DTC chart)
(see DTC chart)
(see DTC chart)
(see DTC chart)
11- 132
11- 123
11- 124
11- 155
11- 154
11- 116
11- 118
11- 155
11- 158
ProCarManuals.com
Random Misfir e
The HD S o r th e sca n too l indicate s Diagnosti c Troubl e Cod e (DTC ) P0300 , an d
som e o f P120 1 - P120 6 o r som e o f P130 1 - P1306 : Rando m misfire .
Descriptio n
Misfire detectio n i s accomplishe d b y monitorin g th e voltag e o f th e spar k plu g wit h th e spar k plu g voltag e senso r whic h i s
buil t i n to th e ignitio n coil .
If misfirin g stron g enoug h t o damag e th e catalys t i s detected , th e MI L wil l blin k durin g th e tim e o f it s occurrence , an d DT C
P0300 , som e
of DTC s P120 1 throug h P1206 or som e of DTC s P130 1 throug h P1306 will be stored . Then , after misfir e has
ceased , th e MI L wil l com e o n an d sta y o n wheneve r th e ignitio n switc h is O N (II) .
I f misfirin g tha t increase s emission s i s detecte d during two consecutiv e drivin g cycles , th e MI L wil l com e on , an d DT C
P0300 , som e o f DTC s P120 1 throug h P120 6 o r som e o f DTC s P130 1 throug h P130 6 wil l b e stored .
NOTE : I f som e o f th e DTC s liste d belo w ar e store d a t th e sam e tim e a s a misfir e DTC , troubleshoo t thos e DTC s first , the n
troubleshoo t th e misfir e DTC .
P1128 , P1129 : MA P senso r
P0171 , P0172 , P0174 , P0175 : Fue l meterin g
P0401 , P0404 , P0406 : EG R syste m
P0345 , P0349 , P0390 , P0394 , P1336 , P1337 , P1386 , P1387 : CKP/CM P (CKP/CYP ) senso r
P0506 , P0507 : Idl e Contro l Syste m
P0511 : IA C valv e
Possibl e Caus e
Fuel pum p insufficien t fue l pressure , amoun t o f flo w
Fue l lin e clogging , blockage , leakag e
Fue l filte r cloggin g
Fue l pressur e regulato r stuc k ope n
EG R syste m malfunctio n
Ignitio n coi l wir e open , leakag e
Ignitio n contro l modul e malfunctio n
IA C valv e malfunctio n
Fas t idl e therm o valv e malfunctio n
Carbo n deposit s o n valve s
Compressio n lo w
Gasolin e doe s no t mee t Owner' s Manua l spec. , lac k o f fue l
Troubleshootin g
By test-driving , determin e th e condition s during which misfir e occurs . Dependin g o n thes e conditions , tes t i n th e orde r
describe d i n th e tabl e below .
NOTE : I f misfir e doesn' t recur , som e possibl e cause s ar e fue l tha t doesn' t mee t owner' s manua l spec , lac k o f fuel , carbo n
deposit s o n spar k plug , etc .
11-8 5 sectio n 4 section 4
ProCarManuals.com
Symptom-to-Component Char t
Electrica l Syste m
DTC*
P071 5 (15 )
P072 0 (9 )
P073 0 (41 )
P074 0 (40 )
P075 3 (7 )
P075 8 (8 )
P070 5 (5-2 )
P070 6 (6-2 )
P074 3 (1-2 )
P2756(2-2 )
P0748 (16-2 )
P0501 (4-2 )
Indicato rLight
OFF
('96 - 9 7 models )
Blink s
('9 8 - 0 4 models )
Blink s
OFF
OFF
Blink s
Blink s
Blink s
OFF
Blink s
Blink s
Blink s
Blink s
MIL
ON
O N
O N
O N
ON
O N
O N
O N
O N
ON
O N
O N
Detectio n Ite m
Mainshaf t spee d senso r
Countershaf t spee d senso r
Shif t contro l syste m
Lock-u p contro l syste m
Shift solenoi d valv e A
Shif t solenoi d valv e B
Transmissio n rang e switc h (A/ T gea r positio n switch )
(shor t t o ground )
Transmissio n rang e switc h (A/ T gea r positio n switch )
(open)
Torqu e converte r clutc h solenoi d valv e A(Lock-u p contro l solenoi d valv e A )
Torqu e converte r clutc h solenoi d valv e B
(Lock-u p contro l solenoi d valv e B )
A/ T clutc h pressur e contro l solenoi d valv e
Vehicl e spee d senso r (VSS )
Page
14-9
14-1 2
14-4
14-6
14-1 4
14- 8
DTC* : Th e DT C in parenthese s is th e cod e th e indicato r ligh t indicate s whe n th e servic e chec k connecto r i s connecte d
to th e specia l too l (SC S servic e connector) .
14-74
14-72
14-78
14-77
14-70 14-68
ProCarManuals.com
Electrical Troubleshootin g
Troubleshooting Flowchar t — Torqu e Converte r Clutc h (Lock-u p Control )
Solenoi d Valv e A
• OB D II Sca n Too l indicate s Cod eP0743 .• Self-diagnosi s indicato r
ligh t blink s once .
Possibl e Caus e
• Disconnecte d torqu e converte r
clutc h solenoi d valv e A connec -
tor• Shor t o r ope n in torqu e con -verte r clutc h solenoi d valv e A
wir e
• Fault y torqu e converte r clutc h
solenoi d valv e A
• Ope n in V B SO L lin e
Chec k fo r a Shor t t o Power :
1. Tur n th e ignitio n switc h OFF .2. Disconnec t th e A (26P ) an d E
(26P ) connector s fro m th e PCM .
3. Tur n th e ignitio n switc h O N (II) .4. Measur e th e voltag e betwee nthe E1 3 an d A2 6 terminals .
Is ther e voltage ?
NO
Repai r shor t t o powe r i n th e wir e
betwee n th e E1 3 termina l an d th e
torqu e converte r clutc h solenoi d
valv e A .
Measur e Torqu e Converte r Clutc h
Solenoi d Valv e A Resistance :
1. Tur n th e ignitio n switc h OFF .2. Measur e th e resistanc e
betwee n th e E1 3 an d A2 6 ter -
minals .
Is th e resistanc e 12-2 5 ?
N O
Chec k fo r loos e PC M connectors .
I f necessary , substitut e a known -
goo d solenoi d valve s A an d B or
PC M an d recheck .
To pag e 14-5
ProCarManuals.com
Electrical Troubleshootin g
Troubleshooting Flowchar t — Torqu e Converte r Clutc h (Lock-u p Control )
Solenoi d Valv e B
• OB D II Sca n Too l indicate s Cod eP2756 .• Self-diagnosi s indicato r ligh t
blink s twice .
Chec k fo r a Shor t t o Power :
1. Tur n th e ignitio n switc h OFF .2. Disconnec t th e A (26P ) an d
E (26P ) connector s fro m th e
PCM .3. Tur n th e ignitio n switc h O N (II) .4. Measur e th e voltag e betwee n
th e E2 6 an d A2 6 terminals .
I s ther e voltage ?
NO
Measur e Torqu e Converte r Clutc h
Solenoi d Valv e B Resistance :
1. Tur n th e ignitio n switc h OFF .2. Measur e th e resistanc e
betwee n th e E2 6 an d A2 6 ter -
minals .
Is th e resistanc e 1 2 - 2 5
NO
To pag e 14-7
Possibl e Caus e
• Disconnecte d torqu e converte r
clutc h solenoi d valv e B connec -
tor• Shor t o r ope n i n torqu e con -
verte r clutc h solenoi d valv e B
wir e
• Fault y torqu e converte r clutc h
solenoi d valv e B
• Ope n V B SO L lin e
Repai r shor t t o powe r i n th e wir e
betwee n th e E2 6 termina l an d th e
torqu e converte r clutc h solenoi d
valve B .
Chec k fo r loos e PC M connectors .If necessary , substitut e a known -
goo d solenoi d valve s A an d B or
PC M an d recheck .
ProCarManuals.com
Navigation Syste m
Genera l Troubleshootin g Informatio n
General Operatio n
Refer t o th e Acur a Navigatio n Syste m Owner' s manua l
fo r th e navigatio n syste m operatin g procedures .
Anti-theft Featur e
The navigatio n syste m ha s a code d thef t protectio n cir -
cuit . B e sur e t o ge t th e customer' s 4-digi t securit y cod e
numbe r before :
• disconnectin g th e batter y
• disconnectin g th e navigatio n uni t 8 P connecto r
• removin g th e No . 5 6 (7.5A ) fus e fro m th e under-hoo d
fuse/rela y bo x
Afte r service , reconnec t powe r t o th e navigatio n unit ,
an d tur n th e ignitio n switc h O N (II) . Ente r th e 4-digi t
securit y code , the n selec t "Done" .
I f th e cod e canno t b e found , us e th e interactiv e Networ k
( iN ) t o loo k i t up . Yo u wil l nee d th e seria l numbe r fo r
th e navigatio n uni t i n th e trunk . I t i s o n a ta g o n th e
undersid e o f th e unit . Alternatively , yo u ca n vie w th e
seria l numbe r i n on e o f th e Nav i EC U diagnosti c
screens.
When replacin g th e navigatio n unit , b e sur e t o giv e th e
custome r th e ne w anti-thef t securit y code .
Sympto m Diagnosi s
Under som e circumstances , th e navigatio n syste m ma y
behav e in a n inconsisten t manner . Som e customer s ma y
thin k tha t thi s indicate s a proble m when , i n fact , th e
syste m is workin g properly . Kee p th e followin g item s i n
min d whe n interviewin g customer s abou t symptom s
o f th e navigatio n system .
Self-lnertia l Navigatio n Limitation s
When GP S signal s canno t b e receive d (lik e in a tunne l o r
i n a n urba n environmen t o f tal l buildings) , th e syste m is
totall y dependan t o n th e ya w rat e an d spee d senso r t o
positio n th e vehicl e o h th e map . Unde r thes e circum -
stance s smal l error s i n th e ya w rat e an d spee d senso r
ca n accumulat e an d displa y th e vehicl e positio n o n a n
adjacen t street , o r laggin g behin d th e actua l position .
Thi s i s normal , an d usuall y correct s itsel f onc e sate -
llit e receptio n is re-established .
Th e followin g circumstance s ma y cause s vehicl e posi -
tionin g errors . •
Movin g th e vehicl e wit h th e navigatio n syste m o n an d
th e vehicl e stopped , suc h a s b y ferr y o r to w truck , o r i f
th e vehicl e is spu n o n a tur n tabl e
• Tir e slippage , change s i n tir e rollin g diameters , an d
som e drivin g situation s ma y caus e discrepancie s i n
trave l distances . Example s o f thi s include :
- Continuou s tir e slippag e o n a slipper y surfac e
- Drivin g wit h sno w chain s mounte d
-Abnorma l tir e pressur e
- Incorrec t tir e siz e
- Frequen t lan e change s acros s a wid e highwa y
-Continuou s drivin g o n a straigh t o r gentl y curvin g
highwa y
• Tolerance s i n th e syste m an d ma p inaccuracie s some -
times limi t ho w precisel y th e vehicl e positio n i s indi -
cated . Example s o f thi s include :
- Drivin g o n road s no t show n o n th e ma p (ma p match -
in g i s no t possible )
- Drivin g o n a roa d tha t wind s i n on e direction , suc h a s
a loo p bridge , a n interchange , o r a spira l parkin g
garage
-Drivin g o n a roa d wit h a serie s o f shar p hair-pi n
turn s
- Drivin g nea r a gradua l highwa y exi t o r transitio n
- Drivin g o n on e o f tw o close paralle l road s
- Makin g man y 9 0 degre e turn s
Globa l Positionin g Syste m (GPS ) Limitation s
The GP S canno t detec t th e vehicle' s positio n durin g th e
followin g instances :
• Fo r th e firs t 5 to 1 0 minute s afte r reconnectin g th e bat -
ter y (thi s ca n tak e a s lon g a s 4 5 minutes )
• Whe n th e satellit e signal s ar e blocke d b y tal l building ,
mountains , tunnels , larg e trees , o r larg e truck s
• Whe n ther e i s n o satellit e signa l outpu t (Signa l outpu t
i s sometime s stoppe d fo r satellit e servicing )
• Whe n th e satellit e signal s ar e blocke d b y th e operatio n
of som e electroni c aftermarke t accessorie s including ,
but no t limite d t o non-DE M in-das h entertainmen t
unit s (radio , C D players/changers , an d L o Jack ) an d
windo w tintin g abov e th e GP S antenn a
Th e accurac y o f GP S is reduce d durin g thes e instances :
• Whe n onl y tw o satellit e signal s ca n b e receive d (Thre e
satellit e signal s ar e require d fo r accurat e positioning )
• Whe n th e satellit e contro l center s ar e experiencin g
problem s
• Whe n drivin g hea r hig h tensio n powe r lines .
• Whe n drivin g nea r tal l building s tha t reflec t satellit e
signals , creatin g fals e positio n locatio n readings .
• I f electroni c GP S jammin g i s occurrin g eithe r inten -
tionally , o r unintentionally .
• I f loos e item s o r pet s ar e restin g abov e th e antenn a
o n th e rea r shelf .
ProCarManuals.com
Muting Logi c
Wheneve r th e navigatio n syste m is givin g guidance ,
fron t speaker s ar e muted . Whe n th e voic e contro l sys -
te m is bein g used , al l o f th e speaker s ar e muted .
Whe n usin g On-Star , bot h th e audi o syste m an d th e
navigatio n syste m ar e muted , an d th e voic e contro l
switc h (TAL K an d BAC K buttons ) i s disabled .
Voice Contro l Limitation s
Before assumin g tha t a voic e contro l complain t i s hard -
war e related , ensur e tha t th e voic e contro l syste m is be -
in g operate d correctl y (se e "Voic e recognitio n doe s no t
work" , pag e 23-35) .
LCD Displa y Uni t Limitation s
• I n col d temperatures , th e displa y ma y sta y dar k fo r th e
firs t 2 o r 3 minute s unti l i t warm s up .
• Whe n th e displa y i s to o ho t becaus e o f direc t summe r
sunlight , i t wil l remai n dar k unti l th e temperatur e
drops .
• Whe n th e humidit y i s hig h an d th e interio r tempera -
tur e i s low , th e displa y ma y appea r cloudy . Th e dis -
pla y wil l clea r u p afte r som e use .
• Fingerprint s o n th e touc h pane l ma y sometime s b e
noticeabl e becaus e o f th e panel' s low-reflectio n coat -
ing. Whe n cleanin g th e panel , wip e i t gentl y wit h a
sof t cloth . T o avoi d scratchin g th e panel , d o no t ru b
to o hard , o r us e abrasiv e cleaner s o r sho p towels .
• Th e touc h pane l i s a n infrare d system , s o ther e i s n o
nee d t o pres s hard . I f a touc h switc h doe s no t functio n
immediately , shif t you r finge r slightly , an d touc h i t
again .
Note : Inpu t ma y b e affecte d b y direc t sunlight .
Symptom Duplicatio n
• Whe n th e sympto m ca n b e duplicated , follo w th e self -
diagnosti c procedure s an d th e appropriat e trou -
bleshootin g procedures .
• Whe n th e sympto m doe s no t reappea r o r onl y reap -
pear s intermittently , as k th e custome r abou t th e condi -
tion s whe n th e sympto m occured .
-Tr y t o establis h i f outsid e interferenc e ma y hav e
bee n th e cause .
-Tr y t o duplicat e th e sympto m unde r th e sam e condi -
tion s th e custome r wa s experiencing .
-Vibration , temperatur e extremes , an d moistur e (dew ,
humidity ) ar e factor s tha t ar e difficul t t o duplicate .
- Inspec t th e vehicl e fo r after-marke t electroni c device s
(vehicl e locators , amps , rada r detectors , etc) that
ma y b e hidden .
Service Precaution s
• Befor e disconnectin g th e battery , mak e sur e yo u hav e
th e anti-thef t code s fo r th e radi o an d th e navigatio n
system , an d writ e dow n th e frequencie s fo r th e radio' s
prese t buttons .
• Whe n th e batter y i s disconnected , th e interna l GP S
cloc k
is rese t to "0:00" . The cloc k will rese t to th e cor -
rec t tim e afte r th e syste m finishe s GP S initialization .
• Afte r reconnectin g th e battery , yo u hav e t o wai t t o ge t
the initia l signa l fro m th e satellite , whic h ma y tak e fro m
10 to 4 5 minutes . Follo w th e instruction s o n th e screen .
• Afte r reconnectin g th e battery , d o th e powe r windo w
control uni t resettin g procedure .
• Befor e returnin g th e vehicl e t o th e customer , ente r th e
radi o code , the n ente r th e customer' s radi o statio n
presets , an d se t th e clock . D o th e engin e contro l mod -
ul e (PCM ) idl e lear n procedure .
After Servicing-Ma p Matchin g
• Par k th e vehicl e in a n are a wher e th e GP S satellit e sig -
nal s wil l b e unobstructed . Mak e sur e th e GP S indica -
to r o n th e ma p scree n i s green .
• Driv e th e vehicl e 1 mil e befor e enterin g a destinatio n
an d confir m th e roa d bein g use d i s displaye d a t th e
botto m o f th e scree n (ma p matched) .
• Ente r th e deale r addres s an d confir m th e syste m
route s an d perform s normally .
• Clea r an y previou s destination s tha t ma y hav e bee n
entere d fo r testin g purposes .
Obtaining A Navigatio n DV D
If th e navigatio n DV D is los t o r damaged , o r yo u nee d a
yearl y updat e DVD , yo u hav e 2 way s t o purchas e one .
Yo u ca n eithe r cal l (888 ) 549-3798 , o r orde r on-lin e a t
www.Acura.com .
Both method s requir e a credi t card . Th e DV D fo r thi s
mode l ha s a n orang e label , an d canno t b e ordere d
throug h th e part s system . Th e followin g DVD s wil l no t
wor k in thi s navigatio n system :
• Earlie r mode l Acur a Navigatio n DVD s (blac k label )
• Ma p softwar e program s manufacture d b y othe r com -
panie s
• DV D movies , o r DVD s containin g audi o recording s
Updat e DVD s ar e availabl e fo r purchas e usuall y i n th e
fal l o f eac h year . The y ma y contai n th e following :
• Enhance d ma p an d Point s o f interes t (PO D coverag e
• Fixe s fo r mino r softwar e bug s
• Additiona l feature s
Note : Updat e i s o f cours e optional , an d ther e i s n o pro -
gra m to provid e fre e DVD s containin g yearl y mappin g
updates.
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