Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Section
Here you will find out how to contact Chevrolet if you need assistance. This
section also tells you how
to obtain service publications and how to report
any safety defects.
This section includes information
on: The Customer Satisfaction Procedure,
Customer Assistance for Hearing or Speech Impaired,
BBB Auto Line -
Alternative Dispute Resolution Program, Reporting Safety Defects,
Roadside Assistance, and Service Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sales transaction or
the operation of your
vehicle will be resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions
of all concerned,
misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can be quickly resolved at that level.
If
the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner
of the dealership or the General Manager.
8-1
Downloaded from www.Manualslib.com manuals search engine Break.1n. New Vehicle ............................................ 2-9
Bulb Replacement
............................................... 6-30
Composite Headlamps
......................................... 6-32
Halogen Bulb
................................................ 6-31
Replacement Chart ............................................ 6-63
Sealed Beam Headlamps
........................................ 6-30
Center
High Mounted Stop Lamp (CHMSL)
........................ 6-35
Front Park Turn Signal Lamps
................................... 6-33
RearLamps .................................................. 6-34
Capacities and Specification
............ ....................... 6-61
CarbonMonoxide
.......................................... 2-26, 4-34
Care of Your Cassette Tape Player (See “Audio Systems”)
Cassette Tape Player System (See “Audio Systems”)
Catalytic Converter
.............................................. 6-39
CertificatiodTire Label
........................................... 4-36
Changing
a Flat Tire .............................................. 5-19
Chemical Paint Spotting
........................................... 6-55
Cigarette LightedAshtrays
......................................... 2-49
Child
Restraints (See “Safety Belts”)
Center High Mounted Stop Lamp (CHMSL) (See “Lamps“)
Circuit Breakers (See “Fuses and Circuit Breakers”)
Cleaning Fabric Protection
.............................................. 6-50
Finishcare
.................................................. 6-53
Glass ....................................................... 6-52
InsideofVehicle
.............................................. 6-48
Instrumentpanel, Top .......................................... 6-51
Outsideofvehicle
............................................. 6-52
Tires
....................................................... 6-54
VinylorLeather
.............................................. 6-51
Wheels
........................................ ........ 6-53
Special
Problems
.............................................. 6-50
Weatherstrips ................................................. 6-52
Audio System with Compact Disc (CD)
............................. 3-5
Clock, Setting
the
Audio System without
a Compact Disc (CD) ......................... 3-5
Comfort Controls
................................................. 3-1
Compact Disc (CD) System (See “Audio Systems”)
Control
of a Vehicle ........................................... 4-4
Coolant (See “Engine”)
Cooling System Capacity
.......................................... 6-62
Courtesy Transportation
............................................ 8-7
Crankcase Capacity .............................................. 6-62
Cruise Control (Option)
........................................... 2-38
Passing Another Vehicle
........................................ 2-41
To Erase Speed Memory
........................................ 2-42
To Increase Speed
............................................. 2-40
OnHills
..................................................... 2-42
ToGetOutOf
................................................ 2-42
ToReduceSpeed
.............................................. 2-41
ToResume .................................................. 2-40
ToSet ...................................................... 2-39
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