
Downloaded from www.Manualslib.com manuals search engine Adding Equipment to Your Air Bag-Equipped Vehicle
Q t If I add a push bumper or a bicycle rack to the front of my vehicle,
A: As long as the push bumper or bicycle rack is attached to your vehicle
will it keep the air bag from working properly?
so that the vehicle’s basic structure isn’t changed, it’s not likely to keep
the air bags from working properly
in a crash.
Q: Is there anything I might add to the front of the vehicle that could
A: Yes. If you add things that change your vehicle’s frame, bumper
keep the air bag from working properly?
system, front end sheet metal or height, they may keep the air bag
system from working properly.
Also, the air bag system may not work
properly if you relocate any
of the air bag sensors. If you have any
question about this, you should contact Customer Assistance before
you modify your vehicle. (The phone numbers and addresses for
Customer Assistance are
in Step Two of the Customer Satisfaction
Procedure in this manual. See “Customer Satisfaction Procedure’’ in
the Index.)
Safety Belt Use During Pregnancy
Safety belts work for everyone, including pregnant women. Like all
occupants, they are more likely
to be seriously injured if they don’t wear
safety belts.
A pregnant woman should wear a lap-shoulder belt, and
the lap portion
should be worn as low as possible throughout the pregnancy.
1-21

Downloaded from www.Manualslib.com manuals search engine NOTICE:
Before you add any sound equipment to your vehicle - like a
tape player,
CB radio, mobile telephone or two-way radio - be
sure you can add what you want. If
you can, it’s very important
to do it properly. Added sound equipment may interfere with th\
e
operation of your vehicle’s engine, Delco@ radio or other
systems, and even damage them. And, your vehicle’s systems
may interfere with the operation of sound equipment that has been added improperly.
So, before adding sound equipment, check with your dealer and
be sure to check Federal rules covering mobile radio and telephone units.
Care of Your Cassette Player and Tape
A tape player that is not cleaned regularly is subject to reduced sound
quality, ruining the cassette, or damaging the mechanism. Tape cassettes that
are not properly stored in their plastic cases away from contaminants, direct
sunlight, and extreme heat, may not operate properly and could cause
premature failure of the tape player.
Your tape player should be cleaned with every
50 hours of use to provide
optimum performance. Your radio may display “Cln” (Clean)
to indicate
that you have used your tape player for
50 hours without re-setting the tape
clean timer. If you notice a reduction in sound quality, regardless \
of when
the tape player was last cleaned, try playing a different cassette to see if the
tape
or tape player is at fault. If the second cassette results in no
improvement in sound quality, try cleaning the tape player.
Proper tape player cleaning should be done with a scrubbing action,
non-abrasive cleaning cassette. This is a wet-type cleaning system that uses
a cleaning cassette with pads which scrub the tape head as the hubs of the
cleaner cassette turn. To properly clean your tape player, follow instructions
with the cleaning cassette. If
you use this type of cleaner, the radio may
display an error and eject
the cartridge. This is normal and is the result of an
added feature in the tape player that detects broken tapes. If an error occurs,
you will need to insert the cleaning cassette at least
3 times to thoroughly
clean the tape player.
You may prefer
to use a non-scrubbing action, wet-type cleaner. This type
of cleaner uses a fabric belt to clean the tape head. This type of cleaner
cassette will not cause an error, but it may not clean the tape player as
thoroughly as the scrubbing type cleaner.
3-18

Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up under your tires
that they can actually ride on the water. This can happen if the road
is wet
enough and you’re going fast enough. When your vehicle is hydroplaning, it
has little or
no contact with the road.
Hydroplaning doesn’t happen often. But it can if your tires haven’t much
tread or if the pressure in one or more is low. It can happen if a lot
of water
is standing on the road. If
you can see reflections from trees, telephone
poles,
or other vehicles, and raindrops “dimple” the water’s surface, th\
ere
could be hydroplaning.
Hydroplaning usually happens at higher speeds. There just isn’t
a hard and
fast rule about hydroplaning.
The best advice is to slow down when it is
raining.
Some Other Rainy Weather Tips
Turn on your low-beam headlights - not just your parking lights - to
help make you more visible to others.
Besides slowing down, allow some extra following distance. And be
especially careful when you pass another vehicle. Allow yourself more
clear room ahead, and be prepared
to have your view restricted by road
spray.
Have good tires with proper tread depth. (See “Tires” in the Index.)
4-26

Downloaded from www.Manualslib.com manuals search engine STEP TWO - If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada,
contact GM of Canada Customer Assistance
Center
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992
(English)
or 1-800-496-9993 (Spanish). In the U.S. Virgin Islands, call
1-800-496-9994. In other overseas locations, contact
GM North American
Export Sales
in Canada by calling 1-905-644-41 12.
For prompt assistance, please have the following information available to
give the Customer Assistance Representative:
0 Your name, address, home and business telephone numbers
0 Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate
at the left top of the instrument panel
and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
the toll free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047
Refer
to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and GM Overseas offices.
When contacting Chevrolet, please remember
that your concern will likely
be resolved in the dealership, using the dealership’s facilities, equipment
and personnel. That is why we suggest you follow Step One first
if you have
a concern.
8-2

Downloaded from www.Manualslib.com manuals search engine Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing difficulties, Chevrolet has installed
special TDD (Telecommunication Devices for the Deaf) equipment at its
Customer Assistance Center. Any hearing or speech impaired customer
who
has access to a TDD or a conventional teletypewriter (TTY) can
communicate with Chevrolet by dialing:
1 -800-TDD-CHEV
(1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.)
GM Participation in BBB AUTO LINE -
Alternative Dispute Resolution Program *
4’This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance Information
booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation
in this program.
Both Chevrolet and your Chevrolet dealer are committed to making sure
you are completely satisfied with your new vehicle. Our experience has
shown that, if a situation arises where you
feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described earlier
in this section is very successful.
There may be instances where an impartial third-party can assist
in arriving
at
a solution to a disagreement regarding vehicle repairs or interpretation of
the New Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system
to settle disputes between customers and
automobile manufacturers. This program
is available free of charge to
customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction Procedure,
you may contact the BBB using the toll-free telephone number, or write
them at
the following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
8-3

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction,
Chevrolet is excited
to provide the services of the Chevrolet/Geo Roadside
Assistance Center.
24-Hour Roadside Assistance Number
Roadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). The call is toll-free and warranty
repairs are covered at
no cost. Additional services arranged by the Roadside
representative may entail charges, and those charges, if any, will be fully
explained
to you before you authorize us to act in your behalf. Trained
representatives are available
to help you solve your problem or coordinate a
variety of quality services through Chevrolet’s dealer network and their
preferred service providers. The following services are available:
Towing
0 Locksmith
0 Tire repair
Rental car or taxi
0 Additional services as necessary
For prompt assistance when calling, please have
the following available to
give
to the representative:
0 Vehicle Identification Number
0 License plate number
0 Vehicle color
Vehicle location
0 Telephone number where you can be reached
Vehicle mileage
0 Description of the problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistance
program accessible from anywhere
in Canada or the U.S.A. Please refer to
the separate brochure provided by the dealer or call 1-800-268-6800 for
emergency services.
8-6

Downloaded from www.Manualslib.com manuals search engine Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for customers needing
warranty service. Courtesy Transportation will be offered in conjunction
with
the coverage provided by the BUMPER TO BUMPER New Vehicle
Limited Warranty
to retail purchasers of 1995 Chevrolet/Geo passenger car
and light duty trucks (please
see your selling dealer for details).
COURTESY TRANSPORTATION INCLUDES:
One way SHUTTLE RIDE for any warranty repair completed during
Up to $30 maximum daily VEHICLE RENTAL allowance for any
the same day.
overnight warranty repair up
to 5 day, OR
Up to $30 maximum daily CAB, BUS, or OTHER transportation
allowance in lieu
of rental for any overnight warranty repair up to 5
day, OR
0 Up to $10 daily FUEL allowance for rides provided by another person
(i.e., friend, neighbor,
etc.) in lieu of rental for any overnight warranty
repair up
to 5 days.
Note: All Courtesy Transportation arrangements will be administer\
ed
by your Chevrolet/Geo dealership service management. Claim amount\
s
should reflect all actual costs.
The Chevrolet/Geo Courtesy Transportation Program is not part of the
BUMPER TO BUMPER New Vehicle Limited Warranty.
Chevrolet/Geo reserves the right
to make any changes or discontinue
the Courtesy Transportation Program at any time without notification.
For additional program details contact your Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for information on courtesy
transportation.
The Roadside Assistance Center uses companies that will provide
you with
quality and priority service. When roadside services are required, our
advisors
will explain any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the following information
available to give to the advisor:
Vehicle Identification Number
License plate number
0 Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
0 Description of the problem
8-7

Downloaded from www.Manualslib.com manuals search engine Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and other service
literature are available for purchase for all current and many past model
General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
......... 1-800-551-4123
Canada
.............. 1-800-668-5539
Service Manuals
Service manuals contain diagnosis and repair information for all chassis and
body systems. They may be useful for owners who wish
to get a greater
understanding of their vehicle. They are
also useful for owners with the
appropriate skill level or training who wish
to perform “do-it-yourself’
service. These are authentic General Motors’ service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly sent to all General
Motors dealerships. GM monitors product performance in the field. When
service methods are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform better service. Service
bulletins may involve any number of vehicles. Some will describe
inexpensive service; others
will describe expensive service. Some will
advise of new or unexpected conditions, and others may help avoid future
costly repairs. Service bulletins are meant for qualified technicians. In some
cases
they refer to service manuals, specialized tools, equipment and safety
procedures necessary
to service the vehicle. Since these bulletins are issued
throughout
the model year and beyond, an index is required and published
quarterly to help identify specific bulletins. Subscriptions are available. You
can order an index at the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner assistance booklets
provide owners with general operation and maintenance information.