1994 BUICK REGAL Owners Manual

Section D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name,
pai-t number or specification may be obtained from your
GM dealer.
USAGE
Engine Oil
-
-
-
Engine Coolant
FLUIDlLUBRICANT
GM Goodwrench Motor Oil or
equivalent for
API service SH or SG
Energy Conserving
I1 oils of the proper
viscosity. The
“SH’ or “SG’ designation
may be shown alone or in combination with others, such as “SH/CD,”
“SH,SG,CD,” or “SG/CD” etc. To
determine the preferred viscosity for your vehicle’s engine, see “Engine Oil”
in the
Index.
50/50 mixture of water (preferably
distilled) and good quality ethylene
glycol base antifreeze (GM Part
No.
1052753 or equivalent) conforming to
GM Specification 1825M
or approved
recycled coolant conforming to GM
Specification
1825M.
USAGE
Hydraulic Brake
System
Parking Brake
Guides
Power Steering
System
Automatic
Transaxle
Key Lock
Cylinders
Automatic
Transaxle Shift
Linkage
FLUIDlLUBRICANT
Delco Supreme ll@ Brake Fluid (GM
Part No. 1052535 or equivalent)
DOT-3 brake fluid.
Chassis lubricant (GM Part No.
1052497 or equivalent) or lubricant
meeting requirements of NLGI Grade
2, Category LB or GC-LB.
GM Hydraulic Power Steering Fluid
(GM Part
No. 1052884 or equivalent).
DEXRON@-111
or DEXRON@-IIE
Automatic Transmission Fluid.
Lubricate
with Multi-Purpose
Lubricant (GM Part
No. 12345120)
synthetic SAE 5W-30 engine oil.
Engine oil.
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USAGE
Chassis
Lubrication
Windshield
Washer Solvent Hood Latch
Assembly
a. Pivots. and
Spring Anchor
b. Release Pawl
Hood and Door
Hinges
FLUIDlLUBRICANT i:,. .
Chassis lubricant (GM Part No.
1052497 or equivalent) or lubricant
meeting requirements
of NLGI Grade
2, Category LB or GC-LB.
GM Optikleen@ Washer Solvent (GM
Part
NO. 105 15 15) or equivalent.
a. Engine oil.
b Chassis lubricant meeting
requirements
of NLGI Grade 2,
Category LB or GC-LB (GM Part
No. 1052497 or equivalent).
Engine oil or Lubriplate Lubricant (Ghl
Part No. 1050109).
.. . ,. ... ..”.
’ USAGE FLUID/LUBRICANT
Fuel Filler Door Chassis lubricant (GM Part No.
Hinge and Striker 1052497
or equivalent) or lubricant
Plunger meeting requirements
of NLGI Grade
2, Categdb LB or GC-LB.
Weatherstrips Dielectric Silicone Grease! (GM Part
No. 12345579 or equivalent).
See “Specifications Chart” inathe Index for
recommended replacement fiiiers, valves and spark
plugs.
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Section E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in
the columns indicated. When completing the
Maintenance Performed column, insert the numbers from the
Schedule
I or Schedule I1 maintenance charts
which correspond
to the maintenance performed. Also,
you should retain all maintenance receipts. Your owner
information portfolio is
a convenient place to store
them.
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
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I
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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Part 8 Customer Assistance Information
Here you will find out how to contact Buick if you need assistance. This Part also tells you how to obtain service
publications and how to report any safety defects.
Part 8 includes:
Customer Satisfaction Procedure ...................................................... 283
Assistance for Hearing/Speech Impaired ................................................ 285
Reporting Safety Defects ............................................................ 285
Courtesy Transportation ............................................................. 286
RoadsideAssistance ................................................................ 287
ServicePublications ................................................................ 288
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Buick. Normally, any concern with the sales
transaction or the operation of your vehicle
will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur.
If your
concern has not been resolved to your satisfaction, the
following steps should be taken: STEP
ONE -- Discuss your concern
with a member of
dealership management. Normally concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the Sales, Service, or Parts Manager,
contact the owner of the dealership or the General
Manager.
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STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Buick Customer Assistance Center by
calling 1-800-521-7300. In Canada, contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777
. In Puerto Rico or U.S.
Virgin Islands, call 1-809-763- 13 15. In all other
overseas locations, contact GM North American Export
Sales in Canada by calling 1-905-644-41 12.
For prompt assistance, please have the following information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed
previously
in order to give your inquiry prompt
attention. However,
if you wish to write Buick, write to:
Buick Motor Division,
Customer Assistance Center,
902
E. Hamilton Avenue,
Flint,
MI 48550.
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Buick, please remember that your
concern will likely be resolved
in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if
you
have a concern.
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Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment at its Customer Assistance
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) can communicate with Buick by dialing:
1-800-TD-BUICK. (TDD users
in Canada can dial
1-800-263-3830.)
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints,
it may open an
investigation, and if
it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between
you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123
in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect,
you should immediately notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada at Box 8880
Ottawa, Ontario K 1 G 3J2.
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REPORTING SAFETY DEFECTS
TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada)
in-a situation
like this, we certainly hope you’ll notify
us. Please call us at 1-800-521-7300, or write:
Buick Motor Division, Customer Assistance Center
902
E. Hamilton Avenue
Flint, MI 48550.
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Courtesy Transportation
To Buick Motor Division, Quality Means Service -- and
service means “keeping you
on the road.”
Included
with your 1994 Buick new car warranty, (36
months, or 36,000 miles), is Courtesy Transportation, a
program which will provide Buick retail customers with:
- Reimbursement toward a loaner vehicle, courtesy of
Buick Motor Division, for up to five days for
vehicles requiring overnight warranty repairs. Also,
reimbursement up to
$30 a day (5 days maximum)
may be available for the cost of a rental car, bus or
even a cab.
- A free one-way shuttle ride up to 10 miles from the
dealership is available for customers whose vehicles
require same-day warranty repairs.
Courtesy Transportation is Buick’s way of extending the
Premium Service you’ve come to expect for Buick and
it’s 3,000 dealers. Please review the Courtesy
Transportation glove-box card contained in your
vehicle, or consult your Buick dealer for details.
In Canada, please consult your GM Dealer for
information on Courtesy Transportation.
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