Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much
water can build up under your tires that
they can actually ride on the water. This
can happen if the road is wet enough
and you’re going fast enough. When
your vehicle
is hydroplaning, it has little
or
no contact with the road.
You might
not be aware of hydroplaning.
You could drive along for some time
without realizing your tires aren’t
in
constant contact with the road. You
could find out the hard way: when you
have to slow, turn, move out to pass-or
if you get hit by a gust of wind. You could
suddenly find yourself
out of control. Hydroplaning doesn’t happen often. But
it
can
if your tires haven’t much tread or
if the pressure in one or more is low. It
can happen if a lot of water is standing
on the road. If
you can see reflections
from trees, telephone poles, or other
vehicles, and raindrops “dimple’’ the
water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher
speeds. There just isn’t
a hard and fast
rule about hydroplaning. The best
advice is to slow down when
it is
raining, and be careful.
Some Other Rainy Weather Tips
Turn on your headlights-not just your
parking lights-to help make you
more
visible to others.
Look for hard-to-see vehicles coming
from behind. You may want
to use
your headlights even
in daytime if it’s
raining hard.
Besides slowing down, allow some
extra following distance. And be
especially careful when you pass
another vehicle. Allow yourself more
clear room ahead, and be prepared to
have your view restricted by road
spray. If
the road spray is so heavy you
are actually blinded, drop back. Don’t
pass until conditions improve. Going
more slowly is better than having an
accident.
Use your defogger if it helps.
Have good tires with proper tread
depth. (See
the Index under fires.)
I47
Downloaded from www.Manualslib.com manuals search engine something between you and moving
vehicles-space, trees, telephone poles,
a private driveway, anything that
removes you from other traffic.
zf visibility is near zero and you must
stop but are unsure whether you are
away from the road, turn your lights on,
start your hazard warning flashers, and
sound your horn at intervals or when
you hear approaching traffic.
Pass other vehicles in fog only if you
can see far enough ahead to pass safely.
Even then, be prepared to delay your
pass if you suspect the
fog is worse up
ahead. If other vehicles try to pass
you,
make it easy for them.
City Driving
One of the biggest problems with city
streets is the amount
of traffic on them.
You’ll want to watch out for what the
other drivers are doing and pay attention
to traffic signals.
Here are ways to increase your safety in
city driving:
Know the best way to get to where you
are going. Try not to drive around
trying to pick out a familiar street or
landmark. Get a city map and plan
your trip into an unknown part
of the
city just as
you would for a cross-
country trip.
Try to use the freeways that rim and
crisscross most large cities. You’ll save
time and energy. (See the next section,
Freeway Driving.)
Treat a green light as a warning
signal.
A traffic light is there because
the corner is busy enough to need it.
When
a light turns green, and just
before you
start to move, check both
ways for vehicles that have not cleared
the intersection or may be running the
red light.
remember that
they are for ideal road,
weather and visibility conditions. You
may need to drive below the posted
limit
in bad weather or when visibility
is especially poor.
clear
of intersections when you see or
hear emergency vehicles.
Obey all posted speed limits. But
Pull to the right (with care) and stop
I49 BIB
Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Customer Satisfacion Procedure
Your satisfaction and goodwill are
important to your dealer and Chevrolet. Normally, any concern with the sales
transaction or the operation
of your
vehicle will be resolved by your dealer’s
Sales or Service Departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should
be taken:
282
STEP ONE: Discuss your concern with
a member of dealership management.
Complaints can often be quickly
resolved at that level.
If the matter has
already been reviewed with the Sales, Service, or
Parts Manager, contact the
owner
of the dealership or the General
Manager.
STEP TWO: If after contacting a
member of Dealership Management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Chevrolet Customer
Assistance Center by calling
1-800-222-1020. In Canada, contact GM
of Canada Customer Assistance Center
in
Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call
1-809-763-13U. In all other overseas
locations, contact GM International
Export Sales
in Canada by calling
1-416-644-4112.
For prompt assistance, please have the
following information available
to give
the Customer Assistance Representative:
Your name, address, telephone
number
Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present
Nature of concern
mileage
Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside
Assistance
Program
To enhance Chevrolet's strong
commitment to customer satisfaction,
Chevrolet is excited to announce the
establishment of the Chevrolet/Geo
Roadside Assistance Center. As the
owner of a
1993 Chevrolet/Geo, your
membership
in Roadside Assistance is
free.
24-Hour Roadside Assistance Number
Roadside Assistance is available 24
hours a day, 365 days a year, by calling
This toll-free number will provide you
over-the-phone roadside assistance with
minor mechanical problems.'"
If your
problem cannot be resolved over the
phone, our advisors have access
to a
nationwide network
of dealer-
recommended service providers. The
following services are available:
Towing
Locksmith
Tire repair
Glass replacement
Rental car or taxi
Additional services as necessary
*In Canada, please consult your GM dealer
regarding availability
of Roadside
Assistance.
1-800-CHEV USA (1-800-243-8872).
The Roadside Assistance Center uses
companies that will provide you with
quality and priority service. When
roadside services are required, our
advisors will explain any payment
obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling,
please have
the following available to
give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be
Vehicle mileage
Description of problem
Please refer to the Roadside Assistance brochure inside your owner information
portfolio for full program details. reached
287 I..
Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
How You Can Get an Index (CONT.)
Cut out the ordering form, fill it out,
and mail it in. We will then
see to it that
an index is mailed to you. There is no
charge for indexes for the 1989-1993
model years.
Toll-F’ree Telephone Number
If you want an additional ordering form
for an index, just call toll-free and we’ll
be happy to send you one. Automated
recording equipment will take your
name and mailing address. The number
to call is 1-800-551-4123.
190
A Very Important Reminder
These PSP’s are meant for technicians.
They are not meant for the “do-it-
yourselferl’ Technicians have the equipment, tools, safety instructions,
and know-how
to do a job quickly and
safely.
Chevrolet Service Publications
You can get these by using the order
form.
Chevrolet Division service manuals are
intended for use
by professional,
qualified technicians. Attempting repairs
or service without the appropriate
training, tools, and equipment could
cause injury to you or others and
damage to your vehicle that may cause it
not to operate properly.
Downloaded from www.Manualslib.com manuals search engine I TOTAL MATERIAL NOTE: Dealers and Companies please provide dealer or company name, an\
d
also the name of the person to whose attention the shipment should be sent. Order payable to For purchases outside U.S.A. please write to the above address for quotation. add 4% sales tax Helm, Inc. (USA funds only - do not Handling Charge $3.50
send cash.) $6.50
0 Check or Money ~i~hi~~ purchasers ,. I.
,.
Handlina US. Funds)
Canadian Postage/
(ATTENTION) 0 Mastercard GRAND TOTAL
0 VISA
Account
Number: ml
~xpiration m m address is different from your Date molyr: shipping address shown.
(CUSTOMER SIGNATURE)
Check here if your billing
DAYTIME TELEPHONE
NO. CODE
:Prices are subject to change without notice and without incurring Obligation. NOTE: All listed prices are quoted in U.S. funds. Canadian residentsare to make checks payable in U.S. funds
Orders for Individual product service Pubfications cannot be filled without the and are to indude $6.50 for additional postage and handling. Requests for InanUalS print\
ed in French should
L.! ' may be found in the psp Index, Your be directed 10 Canadian General Motors dealerships.
ch additionat psp costs $2.00, PkaS8 allow adOqUat0 time for pOSml SOlVlCe. ., ,. . rl I.
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