
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
Instruments and Controls 133
English Off Road View Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Temporary Overlays
Infotainment: Audio, and Phone, are
temporary overlays linked to cluster layouts.English Audio Overlay Shown, Metric Similar
English Phone Overlay Shown, Metric Similar
Audio/Phone Overlay : This displays digital
speed, indicators from speed view along
with audio/phone information, vehicle ahead
indicator, Lane Departure Warning/Lane
Keep Assist, Adaptive Cruise Control, and set
speed. The current radio station, media type,
and incoming calls will also be displayed. Audio overlays display when the audio app
is selected on the instrument cluster. All
HUD views may briefly display audio
information when the driver uses the
steering wheel controls to adjust the audio
settings appearing in the instrument cluster.
Incoming phone calls appearing in the
instrument cluster, may also display in any
HUD view.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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192 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 193
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 194
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 194
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 197
Driving on Wet Roads . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 201
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 202
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Truck-Camper Loading Information . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 210
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 211
Starting the Engine . . . . . . . . . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 213
Retained Accessory Power (RAP) . . . . . . . 214
Vehicle Shutdown . . . . . . . . . . . . . . . . . . . . . . 215
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 215
Shifting out of Park . . . . . . . . . . . . . . . . . . . 216
Parking over Things That Burn . . . . . . . . . 216Extended Parking . . . . . . . . . . . . . . . . . . . . . . 217
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 217
Running the Vehicle While Parked . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 218
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 221
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 227
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 229
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Hill Descent Control (HDC) . . . . . . . . . . . . . 231
Driver Mode Control . . . . . . . . . . . . . . . . . . . 232
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 233
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 233
Adaptive Cruise Control (Camera) . . . . . . 235
Advanced Driver Assistance Systems
Advanced Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Rear Vision Camera (RVC) . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . 264
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Recommended Fuel . . . . . . . . . . . . . . . . . . . 266
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Fuels in Foreign Countries . . . . . . . . . . . . . 266
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 266
Filling the Tank (Pickup Models) . . . . . . . 267
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 269

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 197
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual. One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Remove any underbody air deflector,
if equipped. Re-attach the air deflector
after off-road driving.
.Know the local laws that apply to off-road
driving.
To gain more ground clearance if needed, it
may be necessary to remove the front fascia
lower air dam, if equipped. However, driving
without the air dam reduces fuel economy.
Caution
Operating the vehicle for extended
periods without the front fascia lower air
dam installed can cause improper airflow
to the engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly.
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 203
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0217.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps. If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0230. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph). For information about using tire chains on
the vehicle, see
Tire Chains0358.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 373. Recovery hooks can be used, if the
vehicle has them.

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Driving and Operating 215
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Vehicle Shutdown
Your vehicle is equipped with a sophisticated
on-board system to diagnose any potential
issues. Many of these operations can occur
after you shut off the engine. You may hear
fans, pumps, solenoids, etc. running for an
extended period after you shut down.
Shifting Into Park
{Warning
Parking on grades with poor traction such
as ice, snow, mud, or gravel may cause
the vehicle to unintentionally move and
could result in injury, death, and/or
vehicle damage. If equipped with
four-wheel drive, use AUTO or 4 (High) to
provide additional traction. Be sure to(Continued)
Warning (Continued)
apply the parking brake. SeeElectric
Parking Brake 0228 and
Four-Wheel Drive 0221.
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, see Driving
Characteristics and Towing Tips 0270.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 228. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the vehicle off.
5. Take the remote key with you.Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear –not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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218 Driving and Operating
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in accessory mode, on,
or service mode.
There are several different positions for the
shift lever.
SeeDriver Mode Control 0232 and “Range
Selection Mode” underManual Mode 0220.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0215.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0215 and Driving Characteristics
and Towing Tips 0270.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0221.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 203.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 221
10-Speed Automatic TransmissionGear before shifting from D (Drive) to L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0232 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul Mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Grade Braking is available in all modes,
including Range Selection Mode. See Manual
Mode 0220. Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0278.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction. The transfer
case control panel is to the left of the
instrument panel. See Instrument Panel
Overview 05.