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Driving and Operating 199
Service Mode
This mode is available for service and
diagnostics, and to verify the proper
operation of the service vehicle soon light as
may be required for inspection or
maintenance purposes.
To place the vehicle in Service Mode:1. Ensure the vehicle is off, the driver door is open, and the brake pedal is not
applied.
2. Press and release the accelerator pedal three times within five seconds, keeping
the accelerator pressed on the
third time.
The instrument cluster and infotainment
systems will operate normally, but the
vehicle will not be able to be driven. The
propulsion system will not be active in
Service Mode. Press the brake pedal to turn
the vehicle on or press
fon the
infotainment display to turn the vehicle off.
Caution
Placing the vehicle in Service Mode will
use the 12-volt battery. Do not use
Service Mode for an extended period,
or the vehicle may not start.
Shifting Into Park
To shift into P (Park):
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 205.
2. Press the P (Park) switch at the end of the shift lever. See Electric Drive Unit
0 200.
3. The P indicator on the shift lever will turn red when the vehicle is in P (Park).
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Propulsion
System On
{Warning
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
propulsion system is on. If you have left
the propulsion system on, the vehicle can
move suddenly. You or others could be
injured. To be sure the vehicle will not
move, even when you are on fairly level
ground, always set the parking brake and
press the P (Park) button. SeeShifting
Into Park 0199.
If the vehicle must be left with the
propulsion system on, be sure that the
vehicle is in P (Park) with the EPB set, before
leaving the vehicle. After pressing the
P (Park) button, hold down the regular brake
pedal. If you cannot see the P (Park)
indicator in the instrument cluster, it means
that the vehicle has not shifted to P (Park).
Shifting out of Park
This vehicle is equipped with an electric
drive unit. To shift out of P (Park) the vehicle
must be on, the brake pedal applied, and
the charge cord unplugged.
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200 Driving and Operating
Parking the vehicle in extreme cold for
several days without the charge cord
connected may cause the vehicle not to
start. Plug the vehicle in to allow the high
voltage battery to be warmed sufficiently.
To shift out of P (Park):1. Apply the brake pedal.
2. Verify that the vehicle is unplugged and the vehicle ready light is on.
3. Move the shift lever to the desired position.
After releasing the shift lever, it will return
to the center position.
The P indicator will turn white and the gear
indicator on the shift lever will turn red
when the vehicle is no longer in P (Park).
If the vehicle cannot shift from P (Park), a
Driver Information Center (DIC) message
may be displayed. Check that the vehicle is
on, the vehicle ready light is on, and the
brake pedal is applied when you are
attempting to shift out of P (Park). If all of
these are met but the vehicle will not shift
out of P (Park), see your dealer for service.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 053.Electric Drive Unit
The vehicle uses an electric drive unit. The
shift pattern is displayed on the front of the
shift lever. The selected gear position will
illuminate red on the shift lever, while all
others will be displayed in white. If the shift
is not immediate, as in very cold conditions,
the indicator on the shift switch may blink
until it is fully engaged. P :If the vehicle is on, the vehicle can be
shifted into P (Park).
{Warning
It is dangerous to get out of the vehicle
if the P (Park) button is not pressed with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the
propulsion system is running. If you have
left the propulsion system running, the
vehicle can move suddenly. You or others
could be injured. To be sure the vehicle
(Continued)
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204 Driving and Operating
used to hold the vehicle after coming to a
stop, and a noise may be noticed when the
brakes apply.
When driving on slippery roads, it is
recommended to turn off One-Pedal Driving
for maximum vehicle stability. SeeWinter
Driving 0191.
One-Pedal Driving is a useful feature when
towing a trailer, however, using the brake
pedal may be required to slow down and
hold the vehicle with large loads or steep
hills. Trailer brakes are only activated with
the brake pedal but trailer brake lights will
be functional during substantial deceleration
or when the vehicle is stopped. See Trailer
Towing 0297.
While using One-Pedal Driving, the Electric
Parking Brake (EPB) may apply in some
circumstances. This can occur when:
.The driver exits the vehicle.
.The vehicle has remained stationary for
five minutes.
To resume driving, press the accelerator
pedal, and the EPB will automatically
disengage.
Drive Systems
Four-Wheel Drive
This vehicle is equipped with advanced
electric four-wheel drive (e4WD). The e4WD
system delivers power to all four wheels,
and the system adjusts automatically to the
driving conditions. The e4WD system
continuously varies the drive power to the
front and rear wheels to maximize driving
efficiency and improve driving dynamics.
Your vehicle has exceptional driving
capability, but care must always be taken to
adjust driving style to the traffic and road
conditions.
Torque Vectoring
If equipped, the torque vectoring feature of
e4WD enhances vehicle performance by
focusing the vehicle torque to the optimal
wheel(s).
The vehicle e4WD settings may be
customized for the driver mode selected. See
Driver Mode Control 0209 for more
information.
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
If there is a problem with ABS, this warning
light stays on. See Antilock Brake System
(ABS) Warning Light 0116.
ABS does not change the time needed to
get a foot on the brake pedal and does not
always decrease stopping distance. If you
get too close to the vehicle ahead, there will
not be enough time to apply the brakes if
that vehicle suddenly slows or stops. Always
leave enough room ahead to stop, even
with ABS.
Using ABS
Do not pump the brakes. Just hold the brake
pedal down firmly. Hearing and feeling ABS
operate is normal.
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Driving and Operating 205
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can be
applied when the vehicle is on or off.
If there is not enough electrical power, the
EPB cannot be applied or released. To
prevent draining the battery, avoid
unnecessary repeated cycles of the EPB.The system has a red EPB status light and
an amber service EPB warning light. See
Electric Parking Brake Light
0116 and
Service Electric Parking Brake Light 0116.
There are also parking brake-related Driver
Information Center (DIC) messages.
Before leaving the vehicle, check the red EPB
status light to ensure that the EPB is
applied.
If a message displays on the DIC indicating
the electric drive unit is unable to shift, the
service EPB light is on, and the EPB light
flashes at the same time, the system must
be reset. Start the vehicle, apply the EPB,
and then release it. The message and light
should turn off. See Electric Parking Brake
Light 0116 and
Service Electric Parking Brake Light 0116.EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch.
The red EPB status light will flash and then
stay on once the EPB is fully applied. If the
red EPB status light flashes continuously,
then the EPB is only partially applied or
there is a problem with the EPB. A DIC message will display. Release the EPB and
try to apply it again. If the light does not
come on, or keeps flashing, have the vehicle
serviced. Do not drive the vehicle if the red
EPB light is flashing. See your dealer.
If the amber service EPB warning light is on,
press the EPB switch. Continue to hold the
switch until the red EPB status light remains
on. If the amber service EPB warning light is
on, see your dealer.
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or as required by other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the vehicle on.
2. Apply and hold the brake pedal.
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206 Driving and Operating
3. Press the EPB switch.
The EPB is released when the red parking
brake status light is off.
If the amber service EPB warning light is on,
release the EPB by pressing and holding the
EPB switch. Continue to hold the switch
until the red parking brake status light is
off. If either light stays on after release is
attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0294.
Automatic EPB Release
The EPB automatically releases if the vehicle
is running, placed into gear, and an attempt
is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 183.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Regenerative Braking
Regenerative braking takes some of the
energy from the moving vehicle and turns it
back into electrical energy. This energy is
then stored back into the high voltage
battery system, contributing to increased
energy efficiency.
Regenerative power may be limited when
the battery is near full charge or cold. See
“Regenerative Power Limited”
underPower
Indicator Gauge 0111. Regenerative braking
supplements your vehicle’s conventional
brakes, especially when going downhill. See
Hill and Mountain Roads 0190.
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Driving and Operating 215
the release to override cruise control, briefly
pressing the thumbwheel down to−SET will
result in the cruise speed being set to the
current vehicle speed.
Using Cruise Control on Hills
How well cruise control works on a hill
depends on the vehicle speed, load, and the
steepness of the hill. When driving up a
steep hill, you may need to apply the
accelerator pedal to maintain the cruise
speed. When driving down a steep hill, you
may need to apply the brake pedal to keep
the vehicle speed down. If the brake pedal is
applied, cruise control will disengage.
Ending Cruise Control
There are three ways to end cruise control:
.Lightly apply the brake pedal.
.Press*.
.Press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or if the vehicle is
turned off.
Speed Limiter
If equipped, Speed Limiter allows you to set
a maximum speed limit. When Speed Limiter
is active at a set speed, it prevents the
vehicle from accelerating above the set
speed even if you continue to accelerate.
Speed Limiter can be used at speeds of
about 20 km/h (12 mph) or more.
You can temporarily override the set speed.
See “Overriding Speed Limiter” later in this
section.
Speed Limiter does not limit the vehicle
speed when driving down a hill. If the
vehicle speed exceeds the set speed when
driving down a hill, beeps will sound to alert
you that the vehicle has exceeded the set
speed.
{Warning
Speed Limiter does not automatically
apply the brakes in emergency braking
situations. To avoid possible injury or
death, always be prepared to brake in
emergencies and pay careful attention to
the road ahead while driving. Speed Limiter will automatically be
disabled if:
.Cruise control or Adaptive Cruise Control
(ACC) is turned on, if equipped.
.Super Cruise is turned on, if equipped.
Speed Limiter is controlled using the +RES
and −SET thumbwheel and the
*button on
the steering wheel:
+RES : Move the thumbwheel up to resume
Speed Limiter at the last set speed in
memory, to increase the set speed (Manual
mode), or to increase the offset
(Auto mode).
−SET : Move the thumbwheel down to
choose the set speed, to decrease the set
speed (Manual mode), or to decrease the
offset (Auto mode).
*: Press to disengage Speed Limiter while
keeping the last set speed in memory.
Automatic Speed Limiter
Automatic Speed Limiter uses an on-board
camera and navigation data to identify
speed limit road signs and propose a new
set speed based on that data.
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Driving and Operating 219
*:Press to disengage ACC without erasing
the selected set speed. Press and hold to
switch between ACC and regular cruise
control. See “Switching Between ACC and
Regular Cruise Control” later in this section.
[:Press to cycle through the three
following gap settings for ACC: Far, Medium,
or Near. See “Selecting the Follow Distance
Gap” later in this section.
The speedometer reading can be displayed
in either English or metric units. See Settings
0 166. The increment value used depends on
the units displayed.
Switching Between ACC and Regular Cruise
Control
To switch between ACC and regular cruise
control, press and hold
*. A message is
briefly displayed in the Driver Information
Center (DIC). See Vehicle Messages 0135.
ACC IndicatorRegular Cruise Control
Indicator When ACC is the selected cruise control
mode and is activated, a green
\ACC
indicator light is displayed in the instrument
cluster and the following gap is displayed.
When regular cruise control is the selected
cruise control mode and is activated, a green
Jcruise control indicator light is displayed
in the instrument cluster, however the
following gap is not displayed.
When the vehicle is turned on, the cruise
control mode will be set to the last mode
used before the vehicle was turned off.
{Warning
Always check the cruise control indicator
on the instrument cluster to determine
which mode cruise control is in before
using the feature. If ACC is not active, the
vehicle will not automatically brake for
other vehicles, which could cause a crash
if the brakes are not applied manually.
You and others could be seriously injured
or killed. Setting Adaptive Cruise Control
If ACC is on but not engaged, the
thumbwheel could be pressed to
−SET or
+RES and engage ACC when not desired.
Keep ACC off when it is not being used.
Press
5to turn off ACC.
The set speed is the vehicle speed when
another vehicle is not detected in your path.
ACC cannot be set below the minimum
allowable cruise speed. For vehicles that are
not equipped with Super Cruise, the
minimum allowable ACC cruise speed is
25 km/h (15 mph). For vehicles equipped with
Super Cruise, the minimum allowable ACC
cruise speed is 5 km/h (3 mph).
To set the ACC cruise speed while moving: 1. Press
5.
2. Accelerate to the desired speed.
3. Briefly press the thumbwheel down to –SET and release it.
4. Gently remove your foot from the accelerator pedal.
After the ACC cruise speed is set, ACC may
immediately apply the brakes if it detects a
vehicle ahead that is closer than the
selected following gap.
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224 Driving and Operating
{Warning
When using ACC to pass a vehicle or
perform a lane change, the following
distance to the vehicle being passed may
be reduced. ACC may not apply sufficient
acceleration or braking when passing a
vehicle or performing a lane change.
Always be ready to manually accelerate
or brake to complete the pass or lane
change.
Stationary or Very Slow-Moving Objects
{Warning
ACC may not detect and react to stopped
or slow-moving vehicles ahead of you. For
example, the system may not brake for a
vehicle it has never detected moving. This
can occur in stop-and-go traffic or when a
vehicle suddenly appears due to a vehicle
ahead changing lanes. Your vehicle may
not stop and could cause a crash. Use
caution when using ACC. Your complete
attention is always required while driving
and you should be ready to take action
and apply the brakes. Irregular Objects Affecting ACC
ACC may have difficulty detecting the
following objects:
.Vehicles with cargo extending from the
back end.
.Non-standard shaped vehicles, such as
vehicle transport, vehicles with a side car
fitted, or horse carriages.
.Objects that are close to the front of your
vehicle.
ACC Automatically Disengages
ACC may automatically disengage and the
driver will need to manually apply the
brakes to slow the vehicle if:
.The sensors are blocked.
.The Traction Control System (TCS) or
StabiliTrak/ESC system has activated or
has been disabled.
.If equipped with Air Suspension, the
vehicle ride height is outside normal
operating range. See Air Suspension0211.
.There is a fault in the system.
.The radar falsely reports a blockage when
driving in a remote area with no other
vehicles or roadside objects.
A DIC message may display to indicate that
ACC is temporarily unavailable. The ACC indicator light will turn white when
ACC is disengaged.
In some cases, when ACC is temporarily
unavailable, regular cruise control may be
used. See
“Switching Between ACC and
Regular Cruise Control” previously in this
section. Always consider driving conditions
before using either cruise control mode.
Notification to Resume ACC
ACC will maintain a follow distance gap
behind a detected vehicle, and will slow
down your vehicle to a stop behind that
vehicle.
If the stopped vehicle ahead has driven
away and ACC has not resumed, the vehicle
ahead indicator will flash as a reminder to
check traffic ahead before proceeding. In
addition, the left and right sides of the
Safety Alert Seat will pulse three times,
or three beeps will sound. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems > Alert Type > Adaptive Cruise Go
Notifier.
If equipped with Driver Attention System
(DAS) located on top of the steering column,
when the vehicle ahead drives away, and
the DAS determines that the driver's