Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Driving and Operating 199
Service Mode
This mode is available for service and
diagnostics, and to verify the proper
operation of the service vehicle soon light as
may be required for inspection or
maintenance purposes.
To place the vehicle in Service Mode:1. Ensure the vehicle is off, the driver door is open, and the brake pedal is not
applied.
2. Press and release the accelerator pedal three times within five seconds, keeping
the accelerator pressed on the
third time.
The instrument cluster and infotainment
systems will operate normally, but the
vehicle will not be able to be driven. The
propulsion system will not be active in
Service Mode. Press the brake pedal to turn
the vehicle on or press
fon the
infotainment display to turn the vehicle off.
Caution
Placing the vehicle in Service Mode will
use the 12-volt battery. Do not use
Service Mode for an extended period,
or the vehicle may not start.
Shifting Into Park
To shift into P (Park):
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 205.
2. Press the P (Park) switch at the end of the shift lever. See Electric Drive Unit
0 200.
3. The P indicator on the shift lever will turn red when the vehicle is in P (Park).
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Propulsion
System On
{Warning
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
propulsion system is on. If you have left
the propulsion system on, the vehicle can
move suddenly. You or others could be
injured. To be sure the vehicle will not
move, even when you are on fairly level
ground, always set the parking brake and
press the P (Park) button. SeeShifting
Into Park 0199.
If the vehicle must be left with the
propulsion system on, be sure that the
vehicle is in P (Park) with the EPB set, before
leaving the vehicle. After pressing the
P (Park) button, hold down the regular brake
pedal. If you cannot see the P (Park)
indicator in the instrument cluster, it means
that the vehicle has not shifted to P (Park).
Shifting out of Park
This vehicle is equipped with an electric
drive unit. To shift out of P (Park) the vehicle
must be on, the brake pedal applied, and
the charge cord unplugged.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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208 Driving and Operating
ESC activates when the vehicle senses a
difference between the intended path and
the direction the vehicle is actually traveling.
ESC selectively applies braking pressure to
one or more of the vehicle wheel brakes to
assist the driver in keeping the vehicle on
the intended path. Trailer Sway Control
(TSC) is also on automatically when the
vehicle is started. SeeTrailer Sway Control
(TSC) 0309.
If cruise control is being used and traction
control or ESC begins to limit wheel spin,
cruise control will disengage. Cruise control
may be turned back on when road
conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0192 and “Turning the
Systems Off and On” later in this section.
The indicator light for both systems is in the
instrument cluster. This light:
.Flashes when TCS is limiting wheel spin
.Flashes when ESC is activated
.Turns on and stay on when either system
is not working
See Traction Control System (TCS)/Electronic
Stability Control Light 0118.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. Adjust driving
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the vehicle off and wait 15 seconds.
3. Start the vehicle.
4. Drive the vehicle. If
dcomes on and stays on, see your
dealer as soon as possible.
Turning the Systems Off and On
Caution
Do not repeatedly brake or accelerate
heavily when TCS is off. The vehicle
driveline could be damaged.
To turn Traction (TCS) on and off, in the
controls app on the infotainment home
screen, select Controls > DRIVE & PARK >
Traction Control. To turn ESC on or off,
select
Tnext to the Traction Control menu.
The following options appear:
.Traction Control Off
.Traction Control and ESC Off
.Traction Control and ESC On
The traction off light
idisplays in the
instrument cluster when the traction control
is turned off. When the traction control is
turned back on, the traction off light
i
displayed in the instrument cluster will turn
off. See Traction Off Light 0118.
If TCS is actively limiting wheel spin when
disabled, the system will not turn off until
the wheels stop spinning.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 209
To turn ESC off, selectTnext to the
Traction Control menu. Select the Traction
Control and ESC Off option. The ESC off light
gwill display in the instrument cluster. See
Electronic Stability Control (ESC) Off Light
0 119.
TCS cannot be on when ESC is off.
ESC will automatically turn on if the vehicle
exceeds 56 km/h (35 mph) and cannot be
turned off again until speed is reduced.
Traction control will remain off.
Vehicles equipped with the four corner air
suspension will re-enable ESC at 32 km/h
(20 mph).
The vehicle has a Trailer Sway Control (TSC)
feature and a Hill Start Assist (HSA) feature.
See Trailer Sway Control (TSC) 0309 or
Hill Start Assist (HSA) 0206.
Entering Teen Driver will automatically
enable both TCS and ESC, and prevent these
safety features from being turned off. See
Teen Driver 0168.
Adding accessories can affect the vehicle
performance. See Accessories and
Modifications 0324.
Driver Mode Control
Driver Mode Control allows the driver to
adjust the overall driving experience by
selecting different modes. Driver Mode
Control has the following modes: Tour,
Sport, Snow/Ice, and a customizable mode:
My mode. Driver mode availability and
affected vehicle subsystems are dependent
upon trim level, region, and optional
features.
If the vehicle is in Tour mode, My mode,
or Sport mode it will stay in that mode
through future on/off cycles. If the vehicle is
in Snow/Ice mode, it will return to Tour
mode when the vehicle is restarted. When
each mode is selected, a unique and
persistent indicator is displayed in the
instrument cluster.
Mode Activation
To activate each mode, open the Drive Mode
App on the infotainment home screen.
Activate each mode by selecting the
mode icon.
Mode Descriptions
Normal Mode : Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between comfort and handling. There is no persistent
indicator in the instrument cluster for
this mode.
Off Road Mode :
Use this mode for off-road
recreational driving. Off Road mode should
be used to improve driving at moderate
speeds, on grass, gravel, dirt, unpaved roads,
or snow-covered roads. The accelerator pedal
is tuned for off road use. If equipped, this
mode also modifies steering, suspension,
active rear steer, e4WD, EVSE, ABS, ESC, and
TCS Performance.
For more information on off-road driving,
see Off-Road Driving 0185.
Tow/Haul Mode : Use this mode when
hauling heavy loads to provide increased
performance and vehicle control. Tow/Haul
mode adjusts the pedal map, steering, active
rear steer, suspension, and TSC performance.
If equipped with a Work Truck, the
Tow/Haul mode may be operated through a
button on the center stack. Press
_to
activate Tow/Haul mode.
If the vehicle is turned off with Tow/Haul
mode active and then restarted within four
hours or less, Tow/Haul mode will remain
active. Otherwise, the vehicle will start in
Normal mode.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 213
Service Mode is recommended when the
vehicle is put on a hoist or a floor jack is
used to raise a corner. Service Mode
automatically disables when the vehicle
speeds up.
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to N (Neutral). Alignment Mode
automatically disables when the vehicle
speeds up.
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open.
System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow the compressor to cool
down. When this occurs and a heightchange is requested, the message LEVELING
SYSTEM UNAVAILABLE will display in the
instrument cluster.
Air Suspension Service
If a SERVICE LEVELING SYSTEM message
displays in the instrument cluster, see your
authorized dealer immediately.
Cruise Control
If equipped, cruise control allows the vehicle
to maintain a set speed of 40 km/h
(25 mph) or more without active
acceleration. Cruise control does not work at
speeds below 40 km/h (25 mph).
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
Cruise control will disengage if:
.The Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control
(ESC) system begins to limit wheel spin.
See
Traction Control/Electronic Stability
Control 0207.
.TCS or StabiliTrak/ESC is turned off.
.A collision alert occurs. See Forward
Collision Alert (FCA) System 0261.
.The brakes are applied.
When road conditions allow cruise control to
be safely used, cruise control can be turned
back on.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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214 Driving and Operating
5:Press to turn cruise control on or off.
A white indicator light is displayed in the
instrument cluster when cruise control is on.
See Cruise Control Light 0122.
+RES : If cruise control is already engaged,
press the thumbwheel up to increase the set
speed. If there is a set speed in memory,
briefly press up to engage cruise control at
the previous set speed.
−SET : If cruise control is already on, briefly
press the thumbwheel down to set the
cruise speed and engage cruise control.
If cruise control is already engaged, press
down to decrease the set speed.
*: Press to disengage cruise control
without erasing the set speed from memory.
Setting Cruise Control
If cruise control is on but is not engaged,
the thumbwheel could be pressed to −SET or
+RES and engage cruise control when not
desired. Keep cruise control off when it is
not being used. Press
5to turn off cruise
control.
To set the cruise speed:
1. Press
5.
2. Accelerate to the desired cruise speed. 3. Briefly press and release the thumbwheel
down to −SET.
4. Gently remove your foot from the accelerator pedal.
When cruise control has been set to the
desired speed, the cruise control indicator
light turns green, and a cruise control set
speed message is displayed briefly in the
instrument cluster or in the Head-Up Display
(HUD), if equipped. See Head-Up Display
(HUD) 0133.
Resuming a Set Speed
If cruise control is set at a desired speed
and then the brakes are applied or
*is
pressed, cruise control is disengaged without
erasing the set speed from memory.
Once the vehicle speed reaches about
40 km/h (25 mph) or more, briefly press the
thumbwheel up to +RES to engage cruise
control at the previous set speed.
Increasing Speed While Using Cruise Control
If cruise control is already engaged:
.Press and hold the thumbwheel up to
+RES until the desired cruise speed is
reached, then release it.
.To increase the vehicle speed in small
increments, briefly press the thumbwheel
up to +RES and then release it. For each
press, the vehicle speed increases by
about 1 km/h (1 mph).
The speedometer reading can be displayed
in either English or metric units. See Settings
0 166. The increment value used depends on
the units displayed.
Reducing Speed While Using Cruise Control
If cruise control is already engaged:
.Press and hold the thumbwheel down to
−SET until the desired lower cruise speed
is reached, then release it.
.To decrease the vehicle speed in small
increments, briefly press the thumbwheel
down to −SET and then release it. For
each press, the vehicle speed decreases by
about 1 km/h (1 mph).
Passing Another Vehicle While Using Cruise
Control
To pass another vehicle while cruise control
is engaged, use the accelerator pedal to
increase the vehicle speed. When you
remove your foot from the accelerator
pedal, the vehicle will slow down to the
previously set cruise speed. While pressing
the accelerator pedal, or shortly following
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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216 Driving and Operating
In Auto mode, you can adjust the set speed
with an offset above or below the identified
speed limit using the steering wheel
controls. See "Turning Speed Limiter On and
Off" later in this section.
{Warning
In Auto mode, Speed Limiter may not
prompt for set speed changes when
encountering conditional speed limit
signs, for example time frames or when
construction workers are present. To
avoid a crash, personal injury, or death,
always pay attention to posted signs and
follow applicable traffic laws.
Manual Speed Limiter
Speed Limiter can also be used in Manual
mode. In Manual mode, all changes to the
set speed are controlled by the driver.
Selecting the Speed Limiter Mode
To enable Speed Limiter, select a Speed
Limiter mode. From the infotainment
home screen touch Controls > Drive
(Drive & Park) > Speed Limiter. The
following options are available:
.Off
.Manual
.Auto
When a Speed Limiter mode is selected,
s
will be lit white in the instrument cluster.
Setting Speed Limiter
Press the thumbwheel down to −SET to
activate Speed Limiter and use the current
vehicle speed as the set speed. When Speed
Limiter is active,
swill be lit green in the
instrument cluster.
Increasing the Set Speed
While Speed Limiter is active, move the
thumbwheel up to +RES to increase the set
speed (Manual mode), or to increase the
offset from the area speed limit
(Auto mode).
.Briefly move the thumbwheel up to +RES
and release it. For each press, the set
speed increases by 1 km/h (1 mph).
.Press and hold the thumbwheel up to
+RES to increase the set speed by 5 km/h
(5 mph). Release the thumbwheel when
the desired set speed is displayed in the
instrument cluster.
When using Speed Limiter in Auto mode,
there is a predefined maximum allowed
value of offset beyond which the set speed
cannot be increased. Decreasing the Set Speed
While Speed Limiter is active, move the
thumbwheel down to
−SET to decrease the
set speed (Manual mode), or to decrease the
offset from the area speed limit
(Auto mode).
.Briefly move the thumbwheel down to
−SET and release it. For each press, the
set speed decreases by 1 km/h (1 mph).
.Press and hold the thumbwheel down to
−SET to decrease the set speed by 5 km/h
(5 mph). Release the thumbwheel when
the desired set speed is displayed in the
instrument cluster.
When using Speed Limiter in Auto mode,
there is a predefined minimum allowed
value of offset beyond which the set speed
cannot be decreased.
Accept or Decline Automatic Set Speed
Changes (Auto)
When Speed Limiter is in Auto mode, is
active, and a new speed limit sign is
detected, it will propose a new set speed
based on the detected speed limit sign. The
proposed new set speed will be displayed as
a message in the instrument cluster.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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218 Driving and Operating
Disabling the TCS or StabiliTrak/ESC system
will disengage ACC and prevent ACC from
being re-engaged while TCS or StabiliTrak/
ESC is disabled.
ACC can reduce the need for you to
frequently brake and accelerate, especially
when used on expressways, freeways, and
interstate highways. When used on other
roads, you may need to take over the
control of braking or acceleration more
often.
{Warning
ACC has limited braking ability and may
not have time to slow the vehicle down
enough to avoid a collision with another
vehicle you are following. This can occur
when vehicles suddenly slow or stop
ahead, or enter your lane. Also see
“Alerting the Driver”later in this section.
Complete attention is always required
while driving and you should be ready to
take action and apply the brakes. See
Defensive Driving 0183.
{Warning
ACC will not detect or brake for children,
pedestrians, animals, or other objects.
Do not use ACC when:
.On winding and hilly roads or when
the sensors are blocked by snow, ice,
or dirt. The system may not detect a
vehicle ahead. Keep the entire front of
the vehicle clean.
.Visibility is poor due to rain, snow,
fog, dirt, insect residue, or dust; when
other foreign objects obscure the
camera and/or radar; or when the
vehicle in front or oncoming traffic
causes additional environmental
obstructions, such as road spray. ACC
performance is limited under these
conditions.
.On slippery roads where fast changes
in tire traction can cause excessive
wheel slip.
5:Press to turn the system on or off. The
indicator turns white on the instrument
cluster when ACC is turned on.
+RES : If ACC is already activated, press the
thumbwheel up briefly to resume the
previous set speed or to increase the set
speed. See “Increasing Speed While ACC Is at
a Set Speed” later in this section.
–SET : If ACC is already activated, briefly
press the thumbwheel down to –SET to set
the ACC cruise speed or to decrease the set
speed. See “Reducing Speed While ACC Is at
a Set Speed” later in this section.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 219
*:Press to disengage ACC without erasing
the selected set speed. Press and hold to
switch between ACC and regular cruise
control. See “Switching Between ACC and
Regular Cruise Control” later in this section.
[:Press to cycle through the three
following gap settings for ACC: Far, Medium,
or Near. See “Selecting the Follow Distance
Gap” later in this section.
The speedometer reading can be displayed
in either English or metric units. See Settings
0 166. The increment value used depends on
the units displayed.
Switching Between ACC and Regular Cruise
Control
To switch between ACC and regular cruise
control, press and hold
*. A message is
briefly displayed in the Driver Information
Center (DIC). See Vehicle Messages 0135.
ACC IndicatorRegular Cruise Control
Indicator When ACC is the selected cruise control
mode and is activated, a green
\ACC
indicator light is displayed in the instrument
cluster and the following gap is displayed.
When regular cruise control is the selected
cruise control mode and is activated, a green
Jcruise control indicator light is displayed
in the instrument cluster, however the
following gap is not displayed.
When the vehicle is turned on, the cruise
control mode will be set to the last mode
used before the vehicle was turned off.
{Warning
Always check the cruise control indicator
on the instrument cluster to determine
which mode cruise control is in before
using the feature. If ACC is not active, the
vehicle will not automatically brake for
other vehicles, which could cause a crash
if the brakes are not applied manually.
You and others could be seriously injured
or killed. Setting Adaptive Cruise Control
If ACC is on but not engaged, the
thumbwheel could be pressed to
−SET or
+RES and engage ACC when not desired.
Keep ACC off when it is not being used.
Press
5to turn off ACC.
The set speed is the vehicle speed when
another vehicle is not detected in your path.
ACC cannot be set below the minimum
allowable cruise speed. For vehicles that are
not equipped with Super Cruise, the
minimum allowable ACC cruise speed is
25 km/h (15 mph). For vehicles equipped with
Super Cruise, the minimum allowable ACC
cruise speed is 5 km/h (3 mph).
To set the ACC cruise speed while moving: 1. Press
5.
2. Accelerate to the desired speed.
3. Briefly press the thumbwheel down to –SET and release it.
4. Gently remove your foot from the accelerator pedal.
After the ACC cruise speed is set, ACC may
immediately apply the brakes if it detects a
vehicle ahead that is closer than the
selected following gap.