2024 CHEVROLET SILVERADO EV Owners Manual

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
288 Driving and Operating
Warning (Continued)
.The plug must be plugged into an
appropriate electrical outlet that is
properly installed in accordance with
all local codes and ordinances. Do not
modify the plug provided with the
product. If the plug does not fit the
electrical outlet, have a proper
electrical outlet installed by a qualified
electrician. If ground is missing, the
charge cord indicators will indicate an
electrical system fault and the vehicle
may not charge.
Installing and Operating the Portable
Charge Cord
The charge cord must be on a dedicated
individual branch circuit. A dedicated circuit
ensures that there is enough power
available without overloading the system.
If a dedicated circuit is not used, the circuit
breaker could trip or open. If a dedicated
circuit is not available, contact a a qualified
electrician. See“Grounding Instructions”
later on in this section. 1. Snap the desired connectors into the
control box before making any other
connections.
Ensure the connectors are fully inserted
into the control box or the charge cord
will not work properly.
2. Mount the charge cord to reduce strainon the electrical outlet/plug. Mount the
control box in a suitable location to
prevent physical stress on the electrical
outlets and charge cord components.
Mount the control box directly to the
wall or stud near a suitable electrical
outlet. The retention eyelets on the
control box are optimized for use with
#10 drywall screws.

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3. Handle electrical cables with care. Do notsharply bend, pull, or crush cables.
4. Connect the attachment plug to the electrical outlet. Refer to the “Charge
Cord Status Indicator” section to ensure
the charge cord is working properly.
5. Insert the vehicle plug into the vehicle charge port to initiate charging.
6. To disconnect the charge cord, press and hold the latch release button on the
vehicle plug. Once disconnected from the
vehicle, the charge cord can be
unplugged from the wall. Avoid the following actions:
.Placing the control box and charge cord in
a location it may be submerged in water
(or other liquid substances) or subject to
physical abuse.
.Coiling or storing the charge cord in a
location it may be crushed or forced into
space to form a circle smaller than
178 mm (7 in).
.Restricting the cable rotation or applying
excessive pulling force while wrapping.
.Wrapping the cable around the housing
of the control box.
Charge Cord Status Indicator
After plugging in the charge cord, it will
perform a quick self test.
Verify the charge cord status on the charge
cord control box. The charge cord uses a
combination of red, blue, and amber
indicators to display the status of the
charge cord.

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290 Driving and Operating
Amber Blue RedReasonAction
– – – The charge cord has no power. Verify all components are connected properly, there is
no damage, and the outlet has power. If the error
continues, contact your dealer.
– On –The charge cord is ready to use. Plug the charge cord into the vehicle charge port to
begin charging.
– Blinking –Vehicle is actively charging. No action needed.
On On On An error has occurred and the charge cord is rebooting.Wait for the charge cord to return to a solid blue. If it
reboots two or three more times, unplug the charge
cord from the vehicle. If the error continues, contact
your dealer.
On Blinking –Due to internal overheating from the
charge cord control box, charging is
at a reduced rate. If unplugging and re-plugging in does not work, move
the charge cord away from direct sunlight and/or hot
surfaces such as asphalt paving.
Blinking Blinking –Due to overheating on the AC plug or
electrical outlet, charging is at a
reduced rate. Disconnect from the electrical outlet. If the error
persists, have a qualified electrician inspect and repair
the issue.

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Amber Blue RedReasonAction
On – – The charger is troubleshooting after
an error and requires a reboot. Try the following actions to restore the full
charging rate:
‐ Verify all components are connected properly.
Ensure the connectors are fully inserted into the
control box or the charge cord will not work
properly.
‐ Unplug and replug in the connector.
‐ If the charge cord is warm environment, try
charging in a cooler area.
‐ Try a different outlet or connector, if available.
If the error continues, contact your dealer.
– – Blinking There is a Ground Fault Circuit
Interruption (GFCI) fault. After 20 seconds, it will auto-reset. Try a different
connector, if available. If the error continues, contact
your dealer.
– – On There is a cordset internal fault. Immediately disconnect from the electrical outlet and
the vehicle. Contact your dealer for a replacement.
If the charge cord status indicator is not lit,
ensure the electrical outlet has power. Charge Cord Auto-Restart
Your charge cord set is equipped with the
auto-restart feature. When charging your
vehicle, if there is an error detected, the
auto-restart feature works to eliminate the
error and resume charging.If the error is caused by a Ground Fault
Circuit Interruption (GFCI) fault, the charger
attempts to restart after 20 seconds. After
the fourth attempt to restart, the charger
shuts down and the red indicator stays on.
Unplug and re-plug the charge cord to reset

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292 Driving and Operating
the charging. If this error continues, stop
charging your vehicle. See your dealer for
service.
Charge Level Selection
Charge level selection can be made using
the Charging tab in the Energy Application
on the infotainment display. For instructions
to set cord limit settings for a charge
session, seeCharging0123.
{Warning
Using a charge level that exceeds the
electrical circuit or electrical outlet
capacity may start a fire or damage the
electrical circuit. Use the lowest charge
level until a qualified electrician inspects
the electrical circuit capacity. Use the
lowest charge level if the electrical circuit
or electrical outlet capacity is not known.
Troubleshooting
Disconnect the charge cord from the vehicle
and confirm that the attachment plug is not
too hot to grasp before removing. If it is not hot, manually reboot the charge
cord by unplugging and re-plugging the
attachment plug into the electrical outlet.
If the same fault reoccurs, test the charge
cord with a different electrical outlet.
The charge cord monitors temperature at
several locations and may reduce charging
power or interrupt charging if temperatures
become too high. The charge cord status
indicators illuminate and identify this fault.
In hot climates, move the charge cord away
from direct sunlight and/or hot surfaces
such as asphalt paving for approximately
30 minutes.
If there are signs of melting or scorching, do
not touch the charge cord or attachment
plug. Have a qualified electrician inspect and
repair the issue.
If there are no signs of damage, check how
firm the fit of the plug is. If the plug easily
pulls away from the electrical outlet, test
the plug on a known good electrical outlet.
If the fault condition returns, have your
charge cord inspected by your dealership.
If the fault does not return, stop using the
suspected circuit and have a qualified
electrician inspect and repair the issue.
Grounding Instructions
The charge circuit must be grounded. If the
charge circuit should malfunction or break
down, grounding provides a path of least
resistance for the electric current to reduce
the risk of electric shock. This product is
equipped with a cord that has an equipment
grounding conductor and a grounding plug.
The plug must be plugged into an
appropriate outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
{Warning
Improper connection of the charge cord
ground may cause electrical shock. Check
with a qualified electrician if there is
doubt as to whether the charge circuit is
properly grounded. Do not modify the
plug provided with the product. If it will
not fit the electrical outlet, have a proper
electrical outlet installed by a qualified
electrician.
FCC Information
See
Radio Frequency Statement 0404.

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Utility Interruption of Charging
This vehicle responds to requests through
the utility company to limit or completely
block electrical power grid use. This feature
is inactive during DC charging. A utility
interruption will lengthen the vehicle
charge time.
When electrical grid power is completely
blocked, the vehicle will not charge until the
utility interruption has expired. The vehicle
should be left plugged in so that the vehicle
will automatically resume charging.
Changing the charge mode to Charge Now
or performing a delayed charging override
will not disable a utility interruption.
A message will display on the instrument
cluster indicating that a utility interruption
has occurred.
Charging Station Troubleshooting
If the vehicle does not charge after being
plugged in to a residential 240-volt charging
station:1. Verify that the charge mode is set to Charge Now.
2. Verify that the charging station circuit breaker is not tripped. 3. Plug the portable charge cord into the
wall outlet, verify that the indicator light
on the charge cord is solid green, and
connect it to the vehicle. See “Charge
Cord Status Indicators” inCharge Cord
0 286.
4. If the vehicle charges with the portable charge cord and a different 240-volt
charging station, such as a public station,
there may be a problem with the
charging station. Contact the charging
station manufacturer for service.
Electrical Requirements for
Battery Charging
The vehicle is designed for compatibility
with most standard vehicle charging
equipment in the region of sale. Check for
charger compatibility before purchasing a
charger
The portable charge cord defaults to
120 volts and 8 amps. Have the outlet
inspected before changing to 12 amps on the
Charging Screens. If 12 amps is selected, a
pop-up will show on the infotainment
display to confirm the change to 12 amps.
See the “Active Charging” section under
Charging 0123.
Caution
Do not use portable or stationary backup
generating equipment to charge the
vehicle. This may cause damage to the
vehicle's charging system. Only charge
the vehicle from utility supplied power.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Transporting
a Disabled Vehicle 0378. To tow the vehicle
behind another vehicle such as a motor
home, see Recreational Vehicle Towing
0 379.

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294 Driving and Operating
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering affects handling,
acceleration, braking, and durability.
Successful and safe trailering requires proper
use of the correct equipment.The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before towing a
trailer.
When towing a trailer:
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to vehicle.
.Do not drive over 800 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Driver Mode Control
0209.
.One-Pedal Driving can be a useful feature
when towing. See One-Pedal Driving
0 203. The following advanced driver assistance
features should be turned off when towing
a trailer, and may turn off automatically
when a trailer is detected:
.Park Assist
.Reverse Automatic Braking (RAB)
.Rear Cross Traffic Alert (RCTA)
.Rear Cross Traffic Braking (RCTB)
.Lane Change Alert (LCA)
.Super Cruise and Adaptive Cruise Control
(ACC), unless equipped with trailering
functionality, see
Adaptive Cruise Control
(Advanced) 0217.
Automatic Emergency Braking (AEB) and
Front Pedestrian Braking (FPB) should be set
to Alert unless equipped with Super Cruise.
Do not use Automatic Parking Assist (APA)
while towing a trailer.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Become familiar with handling and
braking of the combination by driving on a
level road surface before driving on public
roads.

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Driving and Operating 295
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment0301. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes
work. During the trip, occasionally check
that the cargo and trailer are secure and
that the lamps and any trailer brakes are
working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer to help to avoid heavy braking and
sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle. Make wider turns than normal when towing,
so the trailer does not go over soft
shoulders, over curbs, or strike road signs,
trees, or other objects. Always signal turns
well in advance. Do not steer or brake
suddenly.
Driving on Grades
Reduce speed before starting down a long or
steep downhill grade. Use regenerative
braking to help slow the vehicle or maintain
speed by keeping the vehicle in gear and
limiting the initial battery charge to 80% or
less. Avoid using Regen on Demand. See
Hill
and Mountain Roads 0190.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing up, and driving with a trailer. See
Advanced Driver Assistance Systems 0244.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.