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Troubleshooting
The power outlets will be momentarily
unavailable at the start and the end of a
350 kW DC Fast Charge. This is normal
operation.
For any error messages that can not be
resolved by resetting fault mode as
discussed earlier in this section, see your
dealer.
{Warning
The power outlets contain high-voltage
electrical equipment. Disassembling the
power outlets may result in electrical
shock causing personal injury or death.
Never attempt to disassemble a power
outlet.
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging in the bin below the
climate control system. The system operates
at 145 kHz and wirelessly charges one Qi
compatible smartphone. The power output
of the system is capable of charging at a
rate up to 3 amp (15 W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0404.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on or Retained
Accessory Power (RAP) must be active. The
wireless charging feature may not correctly
indicate charging when the vehicle is in RAP,
during a Bluetooth phone call, or when
phone projection (e.g. Apple CarPlay/Android
Auto) is active. See Power Modes0197.
The operating temperature is −40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
To charge a compatible smartphone: 1. Confirm the smartphone is capable of wireless charging.
2. The wireless charger is below the climate control system.
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3. Remove all objects from the chargingpad. The system may not charge if there
are any objects between the smartphone
and charger.
4. Place the smartphone face up against the rubber charge mat in between the
two small vertical rubber ribs.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the charger from working, or reduce the
charging performance. See your dealer
for additional information. 5. A green
]will appear on the
infotainment display, next to the phone
icon. This indicates that the smartphone
is on the charger. The green
]will
remain on while the phone is charging.
6. If a smartphone is placed on the charger and
]turns off or a yellow triangle
appears, remove the smartphone and
any objects from the pad. Turn the
smartphone 180 degrees and wait a few
seconds before placing/aligning it on the
pad again. If the status stays yellow,
phone may not be a compatible phone.
The status will turn yellow when any
object other then a phone is placed on
this charger mat.
7. If a smartphone is placed on the charger and a red circle appears, the charger
and/or the smartphone is overheated.
Remove the smartphone and any objects
from the charger in order to cool the
system. The smartphone may become warm during
charging. This is normal. In warmer
temperatures, the speed of charging may be
reduced.
For vehicles with wireless phone projection,
the smartphone may overheat during
wireless charging. The smartphone may slow
down, stop charging, or shut down to
protect the battery. The phone may need to
be removed from its case to prevent
overheating. The
]may flash while the
phone is cooling down enough for wireless
charging to automatically resume. This is
normal. Individual phone performance
may vary.
Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use.
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OSS Notice Information
To obtain the source code that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the
date on which you purchased the product.Freescale-WCT Library
Copyright (c) 2012-2014 Freescale
Semiconductor, Inc. All rights reserved.
Redistribution and use in source and binary
forms, with or without modification, are
permitted provided that the following
conditions are met:
1. Redistributions of source code must retain the above copyright notice, this
list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following
disclaimer in the documentation and/or
other materials provided with the
distribution.
3. Neither the name of the copyright holder nor the names of its contributors may be
used to endorse or promote products
derived from this software without
specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE COPYRIGHT HOLDER
OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
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On-Screen Controls
The Controls App organizes the on-screen
controls for many vehicle functions on one
screen. The specific controls available in the
app vary by model.
To access the Controls App, select the
Controls icon from the infotainment home
screen.
Warning Lights, Gauges, and
Indicators
Warning lights and gauges can signal that
something is wrong before it becomes
serious enough to cause an expensive repair
or replacement. Paying attention to the
warning lights and gauges could prevent
injury.
Some warning lights come on briefly when
the propulsion system is started to indicate
they are working. When one of the warning
lights comes on and stays on while driving,
or when one of the gauges shows there
may be a problem, check the section that
explains what to do. Waiting to do repairs
can be costly and even dangerous.
Instrument Cluster (Base Level)
English Gauge Layout Shown, Other Layouts, and Metric Similar
1.Battery Gauge (High Voltage) 0110
2. Speedometer 0110
3. Power Indicator Gauge 0111 4.
Driver Information Center (DIC) (Base
Level) 0129 or
Driver Information Center (DIC)
(Uplevel) 0130
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Reconfigurable Instrument Cluster
The cluster display layout can be changed.
Some of the selectable views may not be
available for your particular vehicle.
The following are selectable views:
Clean :Displays no information zones.
Info : Displays one information zone under
the speedometer.
Gauge : Displays no information zones and
the gauges are located to the left and right
of the speedometer.
Infotainment : Displays one information
zone under the speedometer.
Driver Assistance : If equipped, displays
information for Adaptive Cruise Control
(ACC), Follow Distance, Lane Keep Assist
(LKA), and Forward Collision Alert (FCA).
Off Road : Displays one information zone
under the speedometer.
Use the right steering wheel control to open
and scroll through the different items and
displays.
To change the cluster configuration, press
ion the right steering wheel control.
Select the desired option from the list.
To change the gauge faces, press and hold
iand useyorzon the right steering
wheel control. Press
Von the right steering
wheel control to select the desired option
from the list.
Display Settings
The following options can be turned on or
off using the infotainment display. See
Settings 0166.
Speed Sign
Shows sign information, which comes from a
roadway database in the onboard
navigation, if equipped. The sign will show
“− −” when there is no detected speed limit
or the system is unavailable.
Turn-by-Turn Graphics
When on, you will see turn-by-turn
navigation graphics in the instrument cluster
when a route is active. These graphics
provide visual directions for upcoming
maneuvers.
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Instrument Cluster (Uplevel)
English Single Gauge Layout Shown, Other Layouts, and Metric Similar
1.Battery Gauge (High Voltage) 0110
2. Speedometer 0110
3. Power Indicator Gauge 0111 4.
Driver Information Center (DIC) (Base
Level) 0129 or
Driver Information Center (DIC)
(Uplevel) 0130
Reconfigurable Instrument Cluster
The cluster display layout can be changed.
Some of the selectable views may not be
available for your particular vehicle.
The following are selectable views:
Clean : Displays no information zones.
Single Gauge : Displays two information
zones that are located to the left and right
of the speedometer.
Dual Gauge : Displays the battery gauge
and power indicator gauge to the left and
right of the information zone.
Map : Displays a navigation map.
Driver Assistance : If equipped, displays
information for Adaptive Cruise Control
(ACC), Follow Distance, Lane Keep Assist
(LKA), Forward Collision Alert (FCA), and
Super Cruise. There is one information zone
to the right of the display.
Off Road : Displays vehicle pitch and roll
information, road wheel angle, and
four-wheel drive (e4WD) status.
Wide Open Watts : If equipped, while in
Wide Open Watts mode, the speedometer
will appear in the center of the display with
the battery gauge to right of it and the
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torque gauge to the left of it. There are two
information zones on the left and right of
the display. Follow the prompts on the
instrument cluster. SeeDriver Mode Control
0 209.
Use the right steering wheel control to open
and scroll through the different items and
displays.
To change the cluster configuration, press
ion the right steering wheel control.
Select the desired option from the list. To change the gauge faces, press and hold
iand useyorzon the right steering
wheel control. Press
Von the right steering
wheel control to select the desired option
from the list.
Display Settings
The following options can be turned on or
off using the infotainment display. See
Settings 0166.
Speed Sign
Shows sign information, which comes from a
roadway database in the onboard
navigation, if equipped. The sign will show
“− −” when there is no detected speed limit
or the system is unavailable.
Turn-by-Turn Graphics
When on, you will see turn-by-turn
navigation graphics in the instrument cluster
when a route is active. These graphics
provide visual directions for upcoming
maneuvers.
Speedometer
The speedometer shows the vehicle speed in
either kilometers per hour (km/h) or miles
per hour (mph).
Odometer
The odometer shows how far the vehicle has
been driven, in either kilometers or miles.
Trip Odometer
The trip odometer shows how far the
vehicle has been driven since the trip
odometer was last reset.
The trip odometer is accessed and reset
through the Vehicle Status. See Vehicle
Status 0132.
Battery Gauge (High Voltage)
Metric Single Battery Gauge Shown, Others
Similar
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English Single Battery Gauge Shown, OthersSimilar
This displays the high voltage battery state
of charge. The value at the bottom is an
estimate of how far the vehicle can be
driven on the remaining charge based on
recent driving habits, conditions, and HVAC
usage.
The fill bars shown inside of the gauge
indicate the percentage range as estimated
from current vehicle conditions and climate
settings. The range estimate on the bottom
also may be affected by climate settings,
current vehicle conditions and ambient
conditions. Estimated range may increase
and decrease based on climate control
energy consumption. Driving aggressively through hard
acceleration and/or braking events, excessive
HVAC usage, using heated or cooled seats,
battery preconditioning, and performance
modes can affect vehicle range estimates.
When the high voltage battery state of
charge level gets low, the gauge will change
color to amber. When the charge is very low
the gauge will flash, and the estimated
range value on the bottom will change to
LOW. Additional alerts may display and a
sound may also be heard at low state of
charge.
Power Indicator Gauge
Single Power Indicator Gauge Shown, Others
Similar The power indicator gauge is in the center
of the display to the right of the
speedometer in the Single Gauge layout.
This gauge displays the instantaneous
charge and consumption power of the high
voltage battery. Maximum power
consumption is available when the high
voltage battery is fully charged. During
normal operation, a slight reduction in
consumption power may occur as the high
voltage battery state of charge decreases.
Regenerative Braking
When regenerative braking is active, the
regen battery icon displays and will fill the
lower section of the gauge. The power
indicator gauge value shows the amount of
instantaneous power being regenerated.
Regenerative Power Limited
Regenerative power may be limited when
the high voltage battery is near full charge
or cold. This will affect the vehicle’s
maximum regenerative braking power.