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7-2. Steps to take in an emergency
When trouble arises
■Warning messages
The warning messages explained below
may differ from the actual messages according to operation conditions and vehicle specifications.
■Warning buzzer
A buzzer may sound when a message is displayed. The buzzer may not be audible if the
vehicle is in a noisy location or if the audio system volume is high.
■If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level is low. Check the
level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. Move the vehicle
to a level surface and check to see if the message disappears.
■If “Hybrid System Stopped Steering Power Low” is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel firmly and operate it using more force than usual.
■If “Hybrid System Overheated Out-
put Power Reduced” is displayed
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.) Handling method: P. 4 7 7
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is displayed
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is
displayed
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch to OFF with the shift lever
in any position other than P. Shift the shift lever to P.
If a warning message is
displayed
The multi-information display
shows warnings for system
malfunctions and incorrectly
performed operations, and
messages that indicate a need
for maintenance. When a mes-
sage is displayed, perform the
appropriate corrective action
for the message.
If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer.
Additionally, if a warning light
comes on or flashes at the
same time that a warning mes-
sage is displayed, take the
appropriate corrective action
for the warning light. ( P.435)
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7-2. Steps to take in an emergency
When trouble arises
■If “Radar Cruise Control Unavail-
able” is displayed (if equipped)
The dynamic radar cruise control with full-speed range system cannot be used
temporarily. Use the system when it becomes available again.
■If a message that indicates the need for visiting your Toyota dealer
is displayed
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man-ual is displayed
●If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. ( P.477)
●If “Exhaust Filter Full See Owner’s Manual” is displayed, follow the instructions accordingly. ( P.327)
●If “Oil Pressure Low Stop in a Safe Place See Owner’s Manual” is dis-
played, follow the instructions accord- ingly. ( P.383)
●If any of the following messages are displayed on the multi-information dis-play, it may indicate a malfunction.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately. • “Smart Entry & Start System Malfunc-tion See Owner’s Manual”
• “Hybrid System Malfunction” • “Check Engine”• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction” • “Hybrid System Stopped”• “Engine Stopped”
●If any of the following messages are displayed on the multi-information dis-
play, it may indicate a malfunction. Immediately stop the vehicle and con-tact any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer. • “Braking Power Low Visit Your Dealer”• “12-Volt Battery Charging System
Malfunction Visit Your Dealer”
●If “Low Auxiliary Battery See Owner’s
Manual” is shown, • When the display goes off after sev-eral seconds (displays for about 6
seconds): Maintain the hybrid system operation for more than 15 minutes and charge the 12-volt battery.
• When the display does not go off: Start up the hybrid system using the procedures: P. 4 7 2
●If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown, the filters may be clogged, the air intake vents may be blocked, or there may be a gap in the
duct. Therefore, perform the following correction procedure.• If the air intake vents and filters of the
hybrid battery (traction battery) are dirty, perform the procedure on P.406 to clean them.
• If the warning message is shown when the air intake vents and filters of the hybrid battery (traction battery) are
not dirty, have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer immediately.
■If “Maintenance Required For Trac- tion Battery At Your Dealer” is dis-played
The hybrid battery (traction battery) is scheduled to be inspected or replaced. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer immediately.
●Continuing to drive the vehicle without having the hybrid battery (traction bat-
tery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer immediately.
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7-2. Steps to take in an emergency
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.426)
For vehicles with power back
door: Turn off the power back
door system. ( P.151)
Check the degree of the tire
damage.
Do not remove the nail or screw
from the tire. Removing the object
may widen the opening and make
emergency repair with the repair kit
impossible.
• A tire should only be repaired
with the emergency tire puncture
repair kit if the damage is caused
by a nail or screw passing
through the tire tread.
• To avoid sealant leakage, move
the vehicle until the area of the
puncture, if known, is positioned
at the top of the tire.
If you have a flat tire
(vehicles with an emer-
gency tire puncture
repair kit)
Your vehicle is not equipped
with a spare tire, but instead is
equipped with an emergency
tire puncture repair kit.
A puncture caused by a nail or
screw passing through the tire
tread can be repaired tempo-
rarily using the emergency tire
puncture repair kit. (The kit
contains a bottle of sealant.
The sealant can be used only
once to temporarily repair one
tire without removing the nail
or screw from the tire.)
Depending on the damage, this
kit cannot be used to repair the
tire. ( P.448)
After temporarily repairing the
tire with the kit, have the tire
repaired or replaced by any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer. Repairs
conducted using the emer-
gency tire puncture repair kit
are only a temporary measure.
Have the tire repaired and
replaced as soon as possible.
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair, which could
result in an accident.
Before repairing the tire
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7-2. Steps to take in an emergency
When trouble arises
Sticker
Hose
Air pressure gauge
Pressure release button
Compressor switch
Power plug
■Note for checking the emergency
tire puncture repair kit
Check the sealant expiry date occasion- ally.
The expiry date is shown on the bottle. Do not use sealant whose expiry date has already passed. Otherwise, repairs
conducted using the emergency tire puncture repair kit may not be per-formed properly.
■Emergency tire puncture repair kit
●The emergency tire puncture repair kit is for filling the car tire with air.
●The sealant has a limited life span. The expiry date is marked on the bot-
tle. The sealant should be replaced before the expiry date. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for replacement.
●The sealant stored in the emergency tire puncture repair kit can be used only once to temporarily repair a sin-
gle tire. If the sealant has been used and needs to be replaced, purchase a new bottle at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer. The compres-sor is reusable.
●The sealant can be used when the outside temperature is from -30°C (-
22°F) to 60°C (140°F).
●The kit is exclusively designed for size
and type of tires originally installed on yo u r ve hi cl e . Do n ot u se it f o r ti r e s t ha t a different size than the original ones,
or for any other purposes.
●If the sealant gets on your clothes, it may stain.
●If the sealant adheres to a wheel or the surface of the vehicle body, the
stain may not be removable if it is not cleaned at once. Immediately wipe away the sealant with a wet cloth.
●During operation of the repair kit, a loud operation noise is produced. This
does not indicate a malfunction.
●Do not use to check or to adjust the
tire pressure.
WARNING
■Caution while driving
●Store the repair kit in the luggage
compartment. Injuries may result in the event of an accident or sudden braking.
●The repair kit is exclusively only for your vehicle.
Do not use repair kit on other vehi- cles, which could lead to an acci-dent causing death or serious
injury.
●Do not use repair kit for tires that
are different size than the original ones, or for any other purpose. If the tires have not been completely
repaired, it could lead to an acci- dent causing death or serious injury.
■Precautions for use of the seal-ant
●Ingesting the sealant is hazardous to your health. If you ingest sealant, consume as much water as possi-
ble, and then immediately consult a doctor.
●If sealant gets in eyes or adheres to skin, immediately wash it off with water. If discomfort persists, consult
a doctor.
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7-2. Steps to take in an emergency
When trouble arises
replaced, make sure to tell any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer that the sealant is injected.
■If the tire is inflated to more than the specified air pressure
1 Press the button to let some air out.
2 Check that the air pressure indicator
shows the specified air pressure. If
the air pressure is under the desig-
nated pressure, turn the compres-
sor switch (on) again and repeat
the inflation procedure until the
specified air pressure is reached.
■The valve of a tire that has been repaired
After a tire is repaired with the emer-
gency tire puncture repair kit, the valve should be replaced.
■After a tire is repaired with the emergency tire puncture repair kit
●The tire pressure warning valve and transmitter should be replaced.
●Even if the tire inflation pressure is at the recommended level, the tire pres-
sure warning light may come on/flash.
WARNING
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
Driving with a flat tire may cause a cir- cumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and flat area.
●Do not touch the wheels or the area around the brakes immediately
after the vehicle has been driven. After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or other body parts may result
in burns.
●Connect the valve and hose
securely with the tire installed on the vehicle. If the hose is not prop-erly connected to the valve, air
leakage may occur as sealant may be sprayed out.
●If the hose comes off the valve while inflating the tire, there is a risk that the hose will move abruptly due
to air pressure.
●After inflation of the tire has com-
pleted, the sealant may splatter when the hose is disconnected or some air is let out of the tire.
●Follow the operation procedure to repair the tire. If the procedures not
followed, the sealant may spray out.
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7-2. Steps to take in an emergency
WARNING
●Keep back from the tire while it is
being repaired, as there is a chance
of it bursting while the repair opera-
tion is being performed. If you
notice any cracks or deformation of
the tire, turn (off) the compres-
sor switch and stop the repair oper-
ation immediately.
●The repair kit may overheat if oper- ated for a long period of time. Do
not operate the repair kit continu- ously for more than 40 minutes.
●Parts of the repair kit become hot during operation. Be careful when handling the repair kit during and
after operation. Do not touch the metal part around the connecting area between the bottle and com-
pressor. It will be extremely hot.
●Do not attach the vehicle speed
warning sticker to an area other than the one indicated. If the sticker is attached to an area where an
SRS airbag is located, such as the pad of the steering wheel, it may prevent the SRS airbag from oper-
ating properly.
●To avoid risk of burst or severe
leakage, do not drop or damage the bottle. Visually inspect the bottle before use. Do not use a bottle with
shock, crack, scratch, leakage or any other damage. In such case, immediately replace.
■Driving to spread the liquid seal-
ant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or serious injury.
●Drive the vehicle carefully at a low speed. Be especially careful when
turning and cornering.
●If the vehicle does not drive straight or you feel a pull through the steer-ing wheel, stop the vehicle and
check the following.
• Tire condition. The tire may have
separated from the wheel.
• Tire inflation pressure. If the tire
inflation pressure is 130 kPa (1.3
kgf/cm2 or bar, 19 psi) or less, the tire may be severely damaged.
NOTICE
■When performing an emergency repair
●A tire should only be repaired with
the emergency tire puncture repair kit if the damage is caused by a sharp object such as nail or screw
passing through the tire tread. Do not remove the sharp object from the tire. Removing the object
may widen the opening and disena- ble emergency repair with the repair kit.
●The repair kit is not waterproof. Make sure that the repair kit is not
exposed to water, such as when it is being used in the rain.
●Do not put the repair kit directly onto dusty ground such as sand at the side of the road. If the repair kit
vacuums up dust etc., a malfunc- tion may occur.
●Do not turn the bottle upside down when using it, as doing so may cause damage to the compressor.
■Precautions for the emergency tire puncture repair kit
●The repair kit power source should be 12 V DC suitable for vehicle use. Do not connect the repair kit to any
other source.
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7-2. Steps to take in an emergency
When trouble arises
Stop the vehicle in a safe place
on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P.
Stop the hybrid system.
Turn on the emergency flashers.
( P.426)
For vehicles with power back
door: Turn off the power back
door system. ( P.151)
NOTICE
●If fuel splatters on the repair kit, the repair kit may deteriorate. Take
care not to allow fuel to contact it.
●Place the repair kit in a storage to
prevent it from being exposed to dirt or water.
●Store the repair kit in the luggage compartment out of reach of chil-dren.
●Do not disassemble or modify the repair kit. Do not subject parts such
as the air pressure indicator to impacts. This may cause a malfunc-tion.
■To avoid damage to the tire pres-sure warning valves and trans-
mitters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is used, contact any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer or other qualified ser-vice shop as soon as possible. After
use of liquid sealant, make sure to replace the tire pressure warning valve and transmitter when repairing
or replacing the tire. ( P.394)
If you have a flat tire
(vehicles with a spare
tire)
Your vehicle is equipped with a
spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 3 9 0
WARNING
■If you have a flat tire
Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehi-
cle
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7-2. Steps to take in an emergency
Tool bag
Wheel nut wrench
Jack handle
Towing eyelet
Spare tire
Jack
Location of the spare tire, jack and tools
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious
injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat tire. Do not use it on other vehicles,
and do not use other tire jacks for replacing tires on this vehicle.