Page 396 of 560

3966-3. Do-it-yourself maintenance
If any washer does not work or
“Windshield Washer Fluid Low”
is shown on the multi-informa-
tion display, the washer tank
may be empty. Add washer
fluid.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slightly as the brake
pads wear out or when the fluid
level in the accumulator is high.
If the reservoir needs frequent
refilling, there may be a serious
problem.
Adding the washer fluid
WARNING
■When adding washer fluid
Do not add washer fluid when the
hybrid system is hot or operating
as washer fluid contains alcohol
and may catch fire if spilled on the
hybrid system, etc.
NOTICE
■Do not use any fluid other
than washer fluid
Do not use soapy water or engine
antifreeze instead of washer fluid.
Doing so may cause streaking on
the vehicle’s painted surfaces, as
well as damaging the pump lead-
ing to problems of the washer
fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as
necessary.
Refer to the freezing tempera-
tures listed on the label of the
washer fluid bottle.
Page 433 of 560

4337-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will not cause loss of
steering or braking control. How-
ever, power assist for the steering
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the
remaining charge in the 12-volt
battery or usage conditions.
Decelerate as mu ch as possible
before turning off the hybrid sys-
tem.
Page 437 of 560

4377-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle move-
ment during transp ortation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets.
This should only be attempted
on hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
WARNING
■When towing the vehicle
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
Page 438 of 560

4387-2. Steps to take in an emergency
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel nut
wrench and towing eyelet.
( P.457)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3Insert the towing eyelet into
the hole and tighten partially
by hand. 4
Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.214)
When the shift lever cannot be
shifted: ( P.210)
■While towing
If the hybrid system is not running,
the power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed lug-
gage compartment. ( P.457)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
Page 440 of 560
4407-2. Steps to take in an emergency
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
Page 441 of 560

4417-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light*
*: This light illuminates on the mu lti-information display with a message.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Canada) (Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging
system
Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Page 443 of 560

4437-2. Steps to take in an emergency
7
When trouble arises
■ABS warning light
■Electric power steering system warning light (warning
buzzer)
■PCS warning light (warning buzzer)
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric
Power Steeri ng) system
Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Flashes or illuminates)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may
be necessary.
Follow the instructions displayed on the
multi-information display. ( P.237, 454)
If the PCS (Pre-Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the
PCS warning light will illuminate.
P.249
Page 444 of 560

4447-2. Steps to take in an emergency
■LTA indicator (warning buzzer)
■Intuitive parking assist OFF indicator (warning buzzer)
■PKSB OFF indicator (warning buzzer)
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in the LTA (Lane Trac-
ing Assist)
Follow the instructions displayed on the
multi-information display. ( P.261)
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a malfunction in the Intuitive parking
assist function
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
Follow the instructions displayed on the
multi-information display. ( P.289, 451)
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a malfunctio n in the PKSB (Parking
Support Brake) system
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
Follow the instructions displayed on the
multi-information display. ( P.299, 451)