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3767-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
⬛While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
⬛Wheel nut wrench
The wheel nut wrench is stored at the bottom of the front left seat. ( ➞P. 397)
⬛After towing
Remove the towing eyelet and secu rely attach the cover in place.
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛While towing
⚫When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eyelets,
cables or chains may become damaged, broken debris may hit people, and
cause serious damage.
⚫Do not turn the engine switch “OFF”.
There is a possibility that the steerin g wheel is locked and cannot be oper-
ated.
⬛Installing towing eyelets to the vehicle
Make sure that towing eyelets are instal led securely. If not securely installed,
towing eyelets may come loose during towing.
NOTICE
⬛To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
⬛When the engine switch malfunctions (vehicles with key-free system)
Since the steering wheel cannot be unloc ked, towing by rope is not possible.
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3887-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
“Engine Control Sys-
tem Malfunction Visit
Your Dealer”
Malfunction in the electronic engine control
system
Electronic control throttle error
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Transmission System
Malfunction Visit Your
Dealer”Malfunction in the e lectronic automatic
transmission control system
✽
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“SRS Airbag Malfunc-
tion Visit Your Dealer”
Malfunction in the SRS airbag system
Malfunction in the seat belt pretensioner &
force limiter system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“ABS System Malfunc-
tion Visit Your Dealer”Malfunction in the ABS system
➞Have the vehicle inspected at your Toy-
ota dealer immediately.
“Power Steering Mal-
function Visit Your
Dealer”
(Red)
Malfunction in EPS (Electric Power Steering)
system
The warning buzzer will sound.
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
“Steering Performance
Is Reduced Steering
Power Low”
(Yellow)
Low battery voltage/Electric power steering
overheating
The warning buzzer will sound.
➞ Steering wheel operation becomes
heavy. Restrain from operating the
steering wheel for a short while. When
about 10 minutes has passed, it will
return to its usual weight.
“Smart Entry & Start
System Malfunction
Visit Your Dealer”Malfunction in th e key-free system
➞ Have the vehicle inspected at your Toy-
ota dealer immediately.
Warning messages
Indicators/
Warning lights
Warning content/Action to take
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3937-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
Situations requiring immediate action
Take action according to each troubleshooting method and check to see if
the key-free system’s wa rning message turns off.
Internal
warning buzzerExternal
warning buzzer
Warning messagesWarning content/Action to take
――“Key NOT Detected”
You tried to start the engine with-
out the electronic key on hand
➞ Keep the electronic key with
you*
1
5
times3
times“Key NOT Detected”
When the engine switch was “ACC”
or “ON”, any of the doors were
opened, and the electronic key was
taken outside the vehicle, and then
the door was closed
⦁The warning buzz er will sound.
➞ Keep the electronic key with you
and get in the vehicle
―1 time“Key Detected in Vehicle”
With the electronic key left inside
the vehicle, someone tried to lock
the doors using the lock/unlock
switch on the front door or back
door
➞ Take the electronic key from the
vehicle and lock it again
―1 time“Key Detected in Vehicle”
When the engine switch was “OFF”
and the electronic key was left
inside the vehicle, the door was
opened and closed while all the
doors were locked and any of the
inside lock buttons except the
driver’s door were set to the
unlocked side
➞ Keep the electronic key with you
and lock the doors
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3947-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E ✽
: If equipped
―1 time“Key Detected in Vehicle”
When the engine switch was “OFF”
and the electronic key was left
inside the vehicle, you opened the
driver’s door and then tried to close
and lock the door with the door
handle pulled while the inside lock
button was set to the locked side
➞ Take the electronic key from the
vehicle and lock it again
――
“Press Brake Pedal and
Touch Engine Switch with
Key”You tried to start the engine 2 times
without the electronic key on hand
➞ Keep the electronic key with
you*
1
――“Auto Power OFF to Con-
serve Battery”
The engine switch turned “OFF”
automatically
⦁It will be displayed after 1 hour or
more when the engine switch is
“ACC”. When it is “ON”, it will be
displayed after 20 minutes or
more.
➞ Set the engine speed to a slightly
higher level when you start the
engine next time, and keep the
same speed for approx. 5 min-
utes and charge the battery
3
times―“Key Battery Low Replace
Key Battery”
The engine switch was turned “OFF”
when the electronic key battery was
close to its end of life*
2
⦁The warning buzz er will sound.
➞ Replace it with a new battery
(➞ P. 344)
Internal
warning buzzerExternal
warning buzzer
Warning messagesWarning content/Action to take
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3957-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
*1If the engine does not start even when the electronic key is placed inside the
vehicle, it is possible that the key is running out of battery. ( ➞P. 344)
*2If the low battery state continues, the message also appears even when the
engine switch is turned to “ACC” or “ON”.
⬛Warning messages
➞ P. 3 9 2
⬛Warning message display
➞P. 3 9 2
⬛Warning buzzers
Depending on the situation, you ma y have difficulty hearing the buzzer
because of the noise outside or audio sound.
――
“Press Engine SW While
Turning Steering Right
and Left”
Unable to unlock the steering
wheel by pressing the engine
switch
➞ Step on the brake pedal and
press the engine switch while
turning the steering wheel right
and left
――“Shift to P and Turn Power
OFF”
You tried to turn “OFF” the engine
switch while the shift lever is placed
in a position other than P
✽
➞Set the shift lever to P
―1 time“Turn Power OFF”
When the engine switch was “ACC”
or “ON”, someone tried to lock the
doors using the lock/unlock switch
on the front or back door
➞ Turn the engine switch to “OFF”
and lock the doors
Internal
warning buzzerExternal
warning buzzer
Warning messagesWarning content/Action to take
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4057-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
If the engine does not start
If the engine does not start even though correct starting procedures
are being followed ( ➞P. 184), consider each of the following points:
The engine does not start even though the starter motor operates
normally
One of the following may be the cause of the problem:
⚫There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
⚫The engine may be flooded.
Try to restart the engine again fo llowing correct starting procedures
( ➞ P. 1 8 4 ) .
⚫There may be a malfunction in th e engine immobilizer system. (➞P. 72)
The starter motor runs slowly, the interior light and headlights are
dim, or the horn does not so und or sounds at a low volume
One of the following may be the cause of the problem:
⚫The battery may be discharged. ( ➞P. 408)
⚫The battery terminal connections may be loose.
If the starter does not operat e (vehicles with key-free system)
⚫There may be an issue in the electrical system, such as a disconnected
electrical component or blown fuse. Depending on the cause, you may
be able to start the engine using temporary measures. ( ➞P. 406)
⚫There may be a malfunction in the steering wheel lock system.
The starter motor does not run, the interior light and headlights do
not turn on, or the horn does not sound
One of the following may be the cause of the problem:
⚫There may be a disconnected battery terminal.
⚫The battery may be discharged. ( ➞P. 408)
Contact your Toyota dealer if the procedures are not clear, or if the engine does not
start even after the measures have been taken.
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4067-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
If the electronic key does not work properly
(vehicles with key-free system)
The key-free system and wireless remote control cannot be used
when communication between the electronic key and vehicle is
blocked (➞P. 125) or when the electronic key battery is dead. In such
cases, you can open the doors or start the engine by following the
steps below.
Locking and unloc king the doors
Using the emergency key ( ➞P. 118),
you can:
a Lock all doors
b Unlock all doors
If set, the alarm will sound. ( ➞P. 73)
Starting the engine
a Continuously variable transmission vehicles: Step on the brake pedal
with the shift lever placed in P
Manual transmission vehicles: Step on the clutch pedal with the shift
lever placed in N
b Touch the electronic key to the
engine switch, as shown in the
illustration
⦁The indicator of the engine switch
lights up in green.
⦁ The alarm will shut off. (➞ P. 73)
cPress the engine switch
If you are still unable to start the engine after following the above steps,
contact your Toyota dealer.
12
KBRO720801E
KBRO820801E
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4077-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
⬛Stopping the engine
As you usually would when stopping the engine, set the shift lever to P for con-
tinuously variable transmission vehicles , and set it to N for manual transmis-
sion vehicles, then press the engine switch.
⬛Replacing the battery
The method to start the engine descri bed here is a temporary workaround. We
recommend that you replace dead batteries immediately. ( ➞P. 344)
⬛Changing the engine switch mode
In step c of “Starting the engine ”, if you press the engine switch by releasing
your foot from the clutch pedal for manual transmission vehicles and from the
brake pedal for continuously variable tr ansmission vehicles, the engine will not
start. Instead, the mode changes each time you press the switch. (➞P. 185)
⬛If the electronic key does not work properly
Check whether the electronic key is set to battery-saving mode. If the mode is
set, cancel it ( ➞P. 125)
RAIZE_OM_General_BZ358E.book 407 ページ 2022年5月17日 火曜日 午後1時59分