2023 TOYOTA PRIUS PRIME ESP

651-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
Microphone
“SOS” button
LED light indicators
Subscribers have the following
Safety Connect services avail-
able:
 Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( 
P.67)
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. (
P.67)
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( 
P.67)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( 
P.68)
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
Services
A
B
C

661-3. Emergency assistance
After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin receiv-
ing services.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges vary by subscripti
on term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
Subscription
Safety Connect LED light
Indicators

671-3. Emergency assistance
1
For safety and security
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
Safety Connect services

681-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Soft-
ware Information
This product contains
Free/Open Source Software
(FOSS). The license information
and/or the source code of such
FOSS can be found at the fol-
lowing URL.
Safety information for
Safety Connect

882-1. Plug-in hybrid system
Primarily using EV mode and
AUTO EV/HV mode when driv-
ing in cities and using HV mode
when driving on highways (or
freeways) can help conserve
fuel and electricity. (P.74)
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving fuel and
electricity economy. ( P.422)
Eco-friendly driving is possible
by keeping the Hybrid System
Indicator within Eco area.
( P.158) Shift the shift position to D when
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the
shift position to P when parking.
When using the N, there is no
positive effect on fuel consump-
tion. In the N, the gasoline
engine operates but electricity
cannot be generated. Also,
when using the air conditioning
system, etc., the hybrid battery
(traction battery) power is con-
sumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) po wer, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
Plug-in Hybrid Elec-
tric Vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using EV mode, AUTO
EV/HV mode and HV
mode effectively
Using Eco drive mode
Use of Hybrid System
Indicator
Changing the shift posi-
tion
Accelerator pedal/brake
pedal operation
When braking

1022-2. Charging
■Locking the charging con-
nector
The charging connector will be
automatically locked when
inserting it into the AC charging
inlet.
(The setting can be changed:
 P.103)
■Unlocking the charging
connector
The AC charging connector will
be unlocked when the doors are
unlocked using the smart key
system or wireless remote con-
trol.
The AC charging connector
locks when connected and
unlocks when the door is
unlocked, so locking/unlocking
the AC charging connector does
not necessarily correspond to
locking/unlocking the door.
WARNING
●The plug is not dirtied by dust
etc.
Remove the plug from the outlet
before inspecting it. If any abnor-
malities are found in the AC
charging cable as a result of the
inspection, immediately stop use
and consult your Toyota dealer.
■Maintaining the AC charging
cable
When the AC charging cable is
dirty, first remove the dirt with a
hard, wringed cloth, and then
wipe the cable with a dry cloth.
However, never wash it with
water. If the AC charging cable is
washed with water, fire or electric
shock may occur during charging,
possibly resulting in death or seri-
ous injury.
■When not using the AC
charging cable for a long time
Remove the plug from the outlet.
Dust could accumulate on the
plug or in the outlet, possibly
causing overheating which could
lead to a fire.
Also, keep the cable in a place
free from moisture.
Locking an d unlock-
ing AC char ging con-
nector
The AC charging connector
will be locked when it is
connected to the AC
charging inlet, preventing
the AC charging cable from
being disconnected while
charging.
Locking and unlocking
the AC charging connec-
tor

1202-2. Charging
2Touch “Vehicle customize” on
the sub menu.
3 Touch “Charging”.
4 Touch “Charging current”.
5 Touch “8A”, and touch “OK”.
WARNING
■When charging
Observe the following precau-
tions.
Failure to do so may cause an
unexpected accident, resulting in
death or serious injury.
●Connect to a power source suit-
able for charging. ( P.106)
●Check that the AC charging
cable, plug and outlet are free of
foreign matter.
●Before charging, check that the
AC charging inlet is not
deformed, damaged or cor-
roded, and check that the inlet
is free of foreign matter such as
dirt, snow and ice.
If there is dirt or dust in these
areas, remove completely
before inserting the charging
connector.
●Only use outlets where the plug
can be securely inserted.
●Do not bundle or wind the AC
charging cable while charging,
as doing so may result in over-
heating.
●Do not touch the terminals of
the charging connector and AC
charging inlet with a sharp metal
objects (needles etc.) or hands,
or short them with foreign
objects.
●When charging outdoors, make
sure to connect to a weather-
proof outlet for outdoor use.
Ensure the weatherproof outlet
cover closes co mpletely. If the
weatherproof outlet cover can-
not be closed, install a weather-
proof outlet cover that will close.
●In order to stop charging at the
charging station, follow the
instructions of the charger.
●If any heat, smoke, odors, noise
or other abnormalities are
noticed during charging, stop
charging immediately.
●Do not insert the plug if the out-
let is submerged in water or
snow.
●When charging while it is raining
or snowing, do not connect or
disconnect the plug if your
hands are wet. Also, do not get
the plug or outlet wet.
●Do not charge the vehicle
during a lightning storm.
●Prevent the AC charging cable
from being caught in the door or
back door.
●Do not let the wheels on the AC
charging cable, plug, charging
connector and CCID (Charging
Circuit Interrupting Device).
●Firmly insert the plug into the
outlet.
●Do not use an extension cord
and converting adaptor.
●Close the hood before using the
charging system. The cooling
fan may start operating sud-
denly. Touching or getting close
to rotating parts such as the fan
may cause your hands or
clothes (especially a necktie or
scarf) to become caught and
result in a serious injury.

1372-2. Charging
2
Plug-in hybrid system
driving.
The electrical consumption of
the hybrid battery (traction
battery) is suppressed
increasing EV driving dis-
tance by supplementing
power consumption for the
auxiliary systems using solar
power.Solar roof
12-volt battery
Solar ECU
Hybrid battery (traction bat-
tery)
Information related to the solar
charging system can be
checked on the multi-informa-
tion display and Multimedia Dis-
play. ( P.173)
■Solar charging system
●In the following cases, charging
the hybrid battery (traction battery)
via the solar charging system is
not performed.
• The power switch is not off • The “Battery Heater” is operating
( P.108)
• AC charging has started
• The hybrid battery (traction bat-
tery) is fully charged
• The hybrid battery (traction bat-
tery) is completely discharged
●In the following cases, the solar
charging system stops solar
power generation and power sup-
ply to the hybrid battery (traction
battery) and auxiliary systems.
• The temperature preservation function of the solar charging sys-
tem operates
• There is a malfun ction in the solar
charging system
• When the temperature of the hybrid battery (traction battery) is
approximately 23°F (-5°C) or less
●The amount of power generated
by the solar roof differs according
to the season, climate, weather
conditions, vehicle angle and sur-
rounding conditions.
●If even part of the solar roof is in
the shade, there may be an
extreme drop in power generation.
●Please adhere to the following in
order to allow full performance of
the solar roof.
• Clean the roof on a routine basis
(Especially fallen leaves and bird
droppings can lead to a substan-
tial decrease in power generation)
• Remove snow from the roof as soon as possible
• Do not attach any seals or stickers
to the roof
It is recommended not to install a
roof carrier etc. unless it is neces-
sary.
●When the hybrid battery (traction
battery) is fully charged, charging
the battery via the solar charging
system is not performed. When it
is not necessary to perform
charging from an external power
source, charge the vehicle as
much as possible using the solar
charging system during the day
Displaying information
related to the solar
charging system
A
B
C
D