Page 506 of 680

5067-3. Do-it-yourself maintenance
sure that the engine is warmed up. If
the engine oil level exceeds the refill
upper limit mark, contact your
Toyota dealer.
■Checking the oil type and
preparing the items needed
Make sure to check the oil type
and prepare the items needed
before adding oil.
Engine oil selection
P.602
Oil quantity (Low level mark
Refill upper limit mark)
1.6 qt. (1.5 L, 1.3 Imp. qt.)
Item
Clean funnel
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
1 Remove the oil filler cap by
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
Make sure that the oil level does
not exceed the refill upper limit mark and is between the low level
mark and refill upp
er limit mark.
Low level mark
Refill upper limit mark
The shape of the dipstick may differ
depending on the type of vehicle or
engine.
3Install the oil filler cap by
turning it clockwise.
■After changing the engine
oil
The engine oil maintenance
data should be reset. Perform
the following procedures:
1 Press or of the meter
control switches and select
on the multi-information
display.
2 Press or of the meter
control switches and select
“ Vehicle Settings”. Then
press and hold .
3 Press or of the meter
control switches and select
“Oil Maintenance”. Then
press .
4 Select “Yes” and press .
Adding engine oil
A
B
Page 511 of 680

5117-3. Do-it-yourself maintenance
7
Maintenance and care
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 12-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
Page 536 of 680
5367-3. Do-it-yourself maintenance
fully open the glove box while
supporting it.
4 With the glove box fully open,
slightly lift up the glove box
and pull toward the seat to
detach the bottom of the
glove box.
Do not use excessive force if the
glove box does not detach when
lightly pulled. Instead, pull toward
the seat while slightly adjusting the
height of the glove box.
5Unlock the filter cover ( ),
pull the filter cover out of the claws ( ), and remove the
filter cover.
6 Remove the filter case.
7 Remove the air conditioning
filter from the filter case and
replace it with a new one.
The “ UP” marks shown on the
filter should be pointing up.
8When installing, reverse the
steps listed.
■Checking interval
Inspect and replace the air condi-
A
B
Page 538 of 680

5387-3. Do-it-yourself maintenance
■If the electronic key battery is
depleted
The following symptoms may occur:
●The smart key system and wire-
less remote control will not func-
tion properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used batteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
Electronic key battery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery
Page 540 of 680
5407-3. Do-it-yourself maintenance
1Turn the power switch off.
Confirm that the charging connec-
tor is not connected.
2Open the fuse box cover.
Engine compartment:
Push claw and to com-
pletely release the lock, and then lift
up the cover.
Left side instrument panel
Remove the lid.
Right side luggage compart-
ment
Open the deck board. ( P.454)
Hold the handle and pull it toward
you, and then the 3 clips will be dis-
engaged
3 Remove the fuse.
Only type A fuse can be removed
Checking and replac-
ing fuses
If any of the electrical com-
ponents do not operate, a
fuse may have blown. If this
happens, check and replace
the fuses as necessary.
Checking and replacing
fuses
AB
Page 542 of 680

5427-3. Do-it-yourself maintenance
Adjustment bolt A
Adjustment bolt B
Make sure the vehicle has a
full tank of gasoline and the
area around the headlight is
not deformed.
Park the vehicle on level
ground.
Make sure the tire inflation
pressure is at the specified
level.
Have someone sit in the
driver’s seat.
Bounce the vehicle several
times.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a
fire or injury.
●Never use a fuse of a higher
amperage rating than that indi-
cated, or use any other object in
place of a fuse.
●Always use a genuine Toyota
fuse or equivalent.
Never replace a fuse with a
wire, even as a temporary fix.
●Do not modify the fuses or fuse
boxes.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by
your Toyota dealer as soon as
possible.
■To prevent damage to the
engine compartment fuse box
cover
When opening the fuse box, com-
pletely release the claw locks
before lifting up the cover. Other-
wise, the claws may be damaged.
Headlight aim
Vertical movement adjust-
ing bolts
Before checking the head-
light aim
A
B
Page 550 of 680

5508-2. Steps to take in an emergency
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system.
( P.253)
There is a malfunction in the
immobilizer system. ( P.70)
There is a malfunction in the
smart key system. ( P.587)
The 12-volt battery is dis-
charged. ( P.589) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
The vehicle makes an abnor-
mal sound.From the front
Release the parking brake.
Turn automatic mode off.
( P.264)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
Page 553 of 680

5538-2. Steps to take in an emergency
8
When trouble arises
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.