Page 376 of 500
3766-3. Do-it-yourself maintenance
■Front turn signal lights 
(bulb type)
1 Turn the bulb base counter-
clockwise.
2 Remove the light bulb.
3 When installing, reverse the 
steps listed.
■Tail lights/rear side marker 
lights (bulb type)
1 Open the back door.
2 Remove the 2 screws and 
then remove the light unit by 
pulling it straight back. 3
Turn the bulb base counter-
clockwise.
4 Remove the light bulb.
5 When installing the light bulb, 
install it by conducting steps 
4 and 3  with the directions 
reversed.
6 Install the light unit.
Align the 2 guides and push the 
light unit toward  the front of the 
vehicle to install it. 
         
        
        
     
        
        Page 381 of 500

381
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 382
If your vehicle has to be  stopped in an emergency.................................. 382
If the vehicle is submerged  or water on the road is ris-
ing ............................. 384
7-2. Steps to take in an emer- gency
If your vehicle needs to be  towed......................... 385
If you think something is  wrong ........................ 389
Fuel pump shut off system .................................. 390
If a warning light turns on or  a warning buzzer sounds.................................. 391
If a warning message is dis- played........................ 401
If you have a flat tire.... 405
If the engine will not start .................................. 415
If you lose your keys ... 417
If the electronic key does  not operate properly (vehi-
cles with a smart key sys-
tem) ........................... 417
If the vehicle battery is dis- charged ..................... 419
If your vehicle overheats .................................. 423If the vehicle becomes stuck
.................................. 425 
         
        
        
     
        
        Page 385 of 500
3857-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a 
problem with your transmission. 
Contact your Toyota dealer or 
commercial towing service 
before towing.
The engine is running but the 
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.173)
From the front (AWD models)
Use a towing dolly under the 
rear wheels.
From the rear
Use a towing dolly under the 
front wheels.
If  your vehicle needs 
to be towed
If towing is necessary, we 
recommend having your 
vehicle towed by your Toy-
ota dealer or commercial 
towing service, using a 
wheel-lift type truck or flat-
bed truck.
Use a safety chain system 
for all towing, and abide by 
all state/provincial and local 
laws.
Situations when it is nec-
essary to contact dealers 
before towing
Towing with a wheel-lift 
type truck 
         
        
        
     
        
        Page 386 of 500

3867-2. Steps to take in an emergency
WARNING
Observe the following precau-
tions.
Failure to do so may result in 
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle 
with the front wh eels raised or 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the front wh eels contacting 
the ground, the drivetrain and 
related parts may be damaged.
AWD models
Be sure to transport the vehicle 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the tires contacting the 
ground, the drivetrain or related 
parts may be damaged, the vehi-
cle may fly off the truck.
NOTICE
■To prevent damage to the 
vehicle when t owing using a 
wheel-lift type truck
●Vehicles without a smart key 
system: Do not tow the vehicle 
from the rear when the engine 
switch is in the “LOCK” position 
or the key is removed. The 
steering lock mechanism is not 
strong enough to hold the front 
wheels straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from 
the rear when the engine switch 
is off.
●When raising the vehicle, 
ensure adequate ground clear-
ance for towing at the opposite 
end of the raised vehicle. With-
out adequate clearance, the 
vehicle could be damaged while 
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck 
to prevent body damage.
■When towing a vehicle 
equipped with a Stop & Start 
system
If it is necessary to tow the vehicle 
with all 4 wheels on the ground, 
perform the following procedure 
before towing the vehicle, in order 
to protect the system.Turn the 
engine switch off and then start 
the engine or turn the engine 
switch to ON. 
         
        
        
     
        
        Page 387 of 500

3877-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to 
transport the vehicle, use tire 
strapping belts. Refer to the 
owner's manual of the flat-bed 
truck for the tire strapping 
method.
In order to suppress vehicle 
movement during transporta-
tion, set the parking brake and 
turn the engine switch off.
If a tow truck is not available in 
an emergency, your vehicle may 
be temporarily towed using 
cables or chains secured to the 
emergency towing eyelet. This 
should only be attempted on 
hard surfaced roads for at most 
50 miles (80 km) at under 18 
mph (30 km/h).
A driver must be in the vehicle to 
steer and operate the brakes. 
The vehicle’s wheels, drive train, 
axles, steering and brakes must 
be in good condition.
To have your vehicle towed by 
another vehicle, the towing eye-
let must be installed to your 
vehicle. Install the towing eyelet  using the following procedure.
1
Take out the wheel nut 
wrench and towing eyelet. 
( P.406)
2 Remove the eyelet cover 
using a flathead screwdriver.
To protect the b odywork, place a 
rag between the screwdriver and 
the vehicle body  as shown in the 
illustration.
3 Insert the towing eyelet into 
the hole and tighten partially 
by hand.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet) 
         
        
        
     
        
        Page 388 of 500

3887-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut 
wrench or hard metal bar.
5 Securely attach cables or 
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed 
and start the engine.
If the engine does not start, turn the 
engine switch to ON.
7Shift the shift lever to N and 
release the parking brake.
Turn automatic mode off. ( P.173)
When the shift lever cannot be 
shifted:  P. 1 6 9
■While towing
If the engine is not running, the 
power assist for the brakes and 
steering will not  function, making 
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is  installed in lug-
gage compartment. ( P.406)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in 
death or serious injury.
■While towing
●When towing using cables or 
chains, avoid sudden starts, etc. 
which place excessive stress on 
the towing eyelet, cables or 
chains. The towing eyelet, 
cables or chains may become 
damaged, broken debris may hit 
people, and cause serious dam-
age.
●Do not turn the engine switch 
off.
There is a possibility that the 
steering wheel is locked and 
cannot be operated.
■Installing towing eyelets to 
the vehicle
Make sure that towing eyelets are 
installed securely.
If not securely installed, towing 
eyelets may come loose during 
towing.
NOTICE
■To prevent damage to the 
vehicle during emergency 
towing
Do not secure cables or chains to 
the suspension components. 
         
        
        
     
        
        Page 413 of 500

4137-2. Steps to take in an emergency
7
When trouble arises
3Lower the vehicle.
4 Firmly tighten each wheel nut 
two or three times in the 
order shown in the illustra-
tion.
Vehicles with wheel locks: Tighten 
the wheel lock using the wheel lock 
key after tightening the other wheel 
nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and 
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY 
USE ONLY” on the tire sidewall. 
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to check the tire infla-
tion pressure of the compact 
spare tire. ( P.434)
■When the compact spare tire is 
equipped
The vehicle becomes lower when 
driving with the compact spare tire 
compared to when driving with stan-
dard tires.
■After completing the tire 
change
The tire pressure warning system 
must be reset. ( P.356)
■When using the compact spare 
tire
As the compact spare tire is not 
equipped with a tire pressure warn-
ing valve and transm itter, low infla-
tion pressure of the spare tire will 
not be indicated by the tire pressure 
warning system. Also , if you replace 
the compact spare ti re after the tire 
pressure warning light comes on, 
the light remains on.
■When reinstalling the wheel 
ornament (steel wheels except 
compact spare tire)
Align the cutout of the wheel orna-
ment with the valve stem as shown 
in the illustration.
WARNING
■When using the compact 
spare tire
●Remember that the compact 
spare tire provided is specifi-
cally designed for use with your 
vehicle. Do not use your com-
pact spare tire on another vehi-
cle. 
         
        
        
     
        
        Page 426 of 500
4267-2. Steps to take in an emergency
WARNING
■When attempting to free a 
stuck vehicle
If you choose to push the vehicle 
back and forth to  free it, make 
sure the surrounding area is clear 
to avoid striking other vehicles, 
objects or people. The vehicle 
may also lunge forward or lunge 
back suddenly as it becomes free. 
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift 
lever with the ac celerator pedal 
depressed.
This may lead  to unexpected 
rapid acceleration of the vehicle 
that may cause an accident 
resulting in death or serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the front wheels 
and depressing the accelerator 
pedal more than necessary.
●If the vehicle remains stuck 
even after these procedures are 
performed, the vehicle may 
require towing to be freed.