
221-1. For safe use
1-1.For safe use
Use only floor mats designed 
specifically for vehicles of the 
same model and model year as 
your vehicle. Fix them securely 
in place onto the carpet.
1Insert the retaining hooks 
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each 
retaining hook (clip) to secure 
the floor mats in place.
Always align the   marks  . The shape of the retaining hooks 
(clips) may differ from that shown in 
the illustration.
Before driving
Observe the following 
before starting off in the 
vehicle to ensure safety of 
driving.
Floor mat
WARNING
Observe the following precau-
tions.
Failure to do so may cause the 
driver’s floor mat to slip, possibly 
interfering with t
he pedals while 
driving. An unexpectedly high 
speed may result or it may 
become difficult to  stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious 
injury.
■When installing the driver’s 
floor mat
●Do not use floor mats designed 
for other models or different 
model year vehicles, even if 
they are Toyota Genuine floor 
mats.
●Only use floor mats designed 
for the driver’s seat.
●Always install the floor mat 
securely using the retaining 
hooks (clips) provided.
●Do not use two  or more floor 
mats on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down. 

561-2. Child safety
■Child restraint LATCH 
anchors
LATCH anchors are provided for 
the outboard rear seat. (Marks 
displaying the location of the 
anchors are attached to the 
seats.)
WARNING
●Do not allow children to play 
with the seat belt. If the seat belt 
becomes twisted around a 
child’s neck, it may lead to 
choking or other serious injuries 
that could result in death.
If this occurs and the buckle 
cannot be unfastened, scissors 
should be used to cut the belt.
●Ensure that the belt and plate 
are securely locked and the 
seat belt is not twisted.
●Shake the child restraint system 
left and right,  and forward and 
backward to ensure that it has 
been securely installed.
●After securing a child restraint 
system, never adjust the seat.
●When a booster seat is 
installed, always ensure that the 
shoulder belt is positioned 
across the center of the child’s 
shoulder. The belt should be 
kept away from the child’s neck, 
but not so that it could fall off the 
child’s shoulder.
●Follow all installation instruc-
tions provided by the child 
restraint system manufacturer.
●When securing some types of 
child restraint s ystems in rear 
seats, it may not be possible to 
properly use the seat belts in 
positions next to the child 
restraint without interfering with 
it or affecting seat belt effective-
ness. Be sure your seat belt fits 
snugly across your shoulder 
and low on your hips. If it does 
not, or if it interferes with the 
child restraint,  move to a differ-
ent position. Failure to do so 
may result in death or serious 
injury.
■When installing a booster 
seat
To prevent the belt from going into 
ALR lock mode, do not fully 
extend the shoulder belt. ALR 
mode causes the belt to tighten 
only. This could cause injury or 
discomfort to the child. (
P. 2 7 )
■Do not use a  seat belt 
extender
If a seat belt extender is used 
when installing a child restraint 
system, the seat belt will not 
securely hold the child restraint 
system, which could cause death 
or serious injury to the child or 
other passengers in the event of 
sudden braking, sudden swerv-
ing or an accident.
Child restraint system 
fixed with a child restraint 
LATCH anchor (except for 
Puerto Rico) 

651-3. Emergency assistance
1
For safety and security
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices. 
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be 
possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages.
The Safety Connect system will 
offer voice prompts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
■When contacting the response 
center
You may be unable to contact the 
response center if the network is 
busy.
When the engine switch is 
turned to ON, the red indicator 
light comes on for 2 seconds 
then turns off. Afterward, the 
green indicator light comes on, 
indicating that the service is 
active.
Subscription
Safety Connect LED light 
Indicators 

983-1. Key information
3-1.Key information
The following keys are provided 
with the vehicle.
Vehicles without a smart key 
systemKeys
Operating the wireless remote con-
trol function ( P.100)
Key number plate
Vehicles with a smart key sys-
tem
Electronic keys
• Operating the smart key system  ( P.118)
• Operating the wireless remote  control function ( P.100)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing a key or an elec-
tronic key onto an aircraft, make 
sure you do not press any buttons 
on the key or the electronic key 
while inside the airc raft cabin. If you 
are carrying a key or an electronic 
key in your bag, etc., ensure that the 
buttons are not likely to be pressed 
accidentally. Pressing a button may 
cause the key or the electronic key 
to emit radio waves  that could inter-
fere with the operation of the air-
craft.
■Key battery depletion
Vehicles without a smart key sys-
tem
●The standard battery life is 1 to 2 
years.
●The battery will be come depleted 
even if the key is not used. The 
following symptoms indicate that 
the key battery may be depleted. 
Replace the battery when neces-
sary. ( P.368)
• The wireless remote control does 
not operate.
• The detection area becomes  smaller.
Vehicles with a smart key system
●The standard battery life is 1 to 2 
years.
●If the battery bec omes low, an 
alarm will sound in the cabin and a 
message will be shown on the 
multi-information display when the 
engine is stopped.
●To reduce key battery depletion 
when the electronic key is to not 
be used for long periods of time, 
set the electronic key to the bat-
tery-saving mode. ( P. 1 1 9 )
●As the electronic key always 
receives radio waves, the battery 
will become depleted  even if the 
electronic key is not used. The fol-
lowing symptoms indicate that the 
electronic key battery may be 
depleted. Replace the battery 
Keys
The keys 

1003-1. Key information
The keys are equipped with the 
following wireless remote con-
trol:
Vehicles without a smart key 
systemLocks the doors ( P.103)
Unlocks the doors ( P.103)
Opens the windows
*1  (
P.103)
Sounds the alarm ( P.100)
Vehicles with a smart key sys-
tem
Locks the doors ( P.103)
Unlocks the doors ( P.103)
Opens the windows
*1 and 
moon roof
*1, 2 (  P.103)
Opens and closes the power 
back door
*2 (  P.112)
Sounds the alarm ( P.100)
*1: This setting must be customized 
at your Toyota dealer.
*2: If equipped
■Panic mode
Vehicles without a smart key sys-
tem
When   is pressed for longer 
than about one second, an alarm 
will sound intermittently and the 
vehicle lights will flash to deter any 
person from trying to break into or 
damage your vehicle.
To stop the alarm, press any button 
on the wireless remote control.
NOTICE
■Carrying the electronic key 
on your person (vehicles with 
a smart key system)
Carry the electronic key 3.9 in. 
(10 cm) or more away from elec-
tric appliances that are turned on. 
Radio waves emitted from electric 
appliances within 3.9 in. (10 cm) 
of the electronic key may interfere 
with the key, causing the key to 
not function properly.
■In case of a smart key system 
malfunction or other 
key-related problems (vehi-
cles with a smart key system)
P. 4 1 7
■When an electronic key is lost 
(vehicles with  a smart key 
system)
P. 4 1 7
Wireless remote control 

1183-2. Opening, closing and locking the doors
*: If equipped
■Antenna locationAntennas outside the cabin
Antennas inside the cabin
Antenna inside the luggage 
compartment
Antenna outside the luggage 
compartment
■Effective range  (areas within 
which the electronic key is 
detected)
When locking or unlocking the 
doors
The system can be operated when 
the electronic key is within about 2.3 
ft. (0.7 m) of outside front door han-
dle and back door. (Only the doors 
detecting the key can be operated.)
When starting the engine or 
changing engine switch modes
The system can be operated when 
the electronic key i s inside the vehi-
cle.
■Alarms and warning messages
A combination of exterior and inte-
rior buzzers as well as warning mes-
sages shown on the 
multi-information di splay are used to 
prevent theft of the vehicle and acci-
dents resulting from erroneous 
operation. Take appropriate mea-
sures based on the displayed mes-
sage. ( P.401)
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
●Exterior buzzer sounds once for 5 
seconds
Smar t key system*
The following operations 
can be performed simply by 
carrying the electronic key 
on your person, for example 
in your pocket. The driver 
should always carry the 
electronic key.
 Locks and unlocks the 
doors ( P.103)
 Locks and unlocks the back 
door ( P.108)
 Starts the engine ( P.163)
SituationCorrection 
procedure
An attempt was 
made to lock the 
vehicle while a door 
was open.Close all of 
the doors 
and lock the 
doors again. 

1193-2. Opening, closing and locking the doors
3
Before driving
●Interior buzzer sounds continu-
ously
■If “Key Detected in Vehicle” is 
shown on the multi-information 
display
An attempt was m ade to lock the 
doors using the smart key system 
while the electronic key was still 
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock 
the doors again.
■Battery-saving function
The battery-saving function will be 
activated in order to prevent the 
electronic key battery and the vehi-
cle battery from being discharged 
while the vehicle is  not operated for 
a long time.
●In the following situations, the 
smart key system may take some 
time to unlock the  doors. Also the 
illuminated entry  system may not 
operate properly.
• The electronic key has been left in  an area of approximately 11 ft. 
(3.5 m) of the outside of the vehi-
cle for 40 seconds or longer.
• The smart key system has not  been used for 5 days or longer.
●If the smart key system has not 
been used for 14 days or longer, 
the doors cann ot be unlocked  from any door except the driver’s 
door. In this case, hold the driver’s 
door handle, or use the wireless 
remote control or mechanical key 
to unlock the doors.
■Electronic key battery-saving 
function
When battery-saving mode is set, 
battery depletion is minimized by 
stopping the electronic key from 
receiving radio waves.
Press   twice while pressing and 
holding  . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is 
set, the smart key system cannot be 
used. To cancel the function, press 
any of the electronic key buttons.
■When electronic key function 
stops
If the position of the electronic key 
has not changed for a certain 
amount of time suc h as when the 
electronic key is left some where,the 
function of the elec tronic key stops 
to reduce depletion of the battery.
■Conditions affecting operation
The smart key system uses weak 
radio waves. In the following situa-
tions, the communication between 
the electronic key  and the vehicle 
may be affected, preventing the 
smart key system, wireless remote 
control and engi ne immobilizer sys-
tem from operating properly.
●When the electronic key battery is 
depleted
●Near a TV tower,  electric power 
plant, gas station, radio station, 
large display, airpo rt or other facil-
SituationCorrection 
procedure
The engine switch 
was turned to ACC 
while the driver’s 
door was open (or 
the driver’s door was 
opened while the 
engine switch was in 
ACC).
Turn the 
engine 
switch off 
and close 
the driver’s 
door.
The engine switch 
was turned to off 
while the driver’s 
door was open.Close the 
driver’s 
door. 

1203-2. Opening, closing and locking the doors
ity that generates strong radio 
waves or electrical noise
●When carrying a portable radio, 
cellular phone, cordless phone or 
other wireless communication 
device
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is 
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that 
emit radio waves) are being used 
nearby
●When carrying the electronic key 
together with the following devices 
that emit radio waves
• Another vehicle’s electronic key or  a wireless key that emits radio 
waves
• Personal computers or personal  digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are 
attached to the rear window
●When the electronic key is placed 
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a 
pay parking spot where radio 
waves are emitted
If the doors cannot be 
locked/unlocked using the smart key 
system, lock/unlock the doors by 
performing any of the following:
●Bring the electronic key close to 
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be 
locked/unlocked using the above  methods, use the mechanical key. 
(
 P.418)
If the engine cannot be started using 
the smart key system, refer to 
P.418.
■Note for the entry function
●Even when the electronic key is 
within the effective range (detec-
tion areas), the system may not 
operate properly in the following 
cases:
• The electronic key is too close to  the window or outside door han-
dle, near the ground, or in a high 
place when the doors are locked 
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compartment 
or floor, or in the door pockets or 
glove box when the engine is 
started or engine switch modes 
are changed.
●Do not leave the electronic key on 
top of the instrument panel or near 
the door pockets when exiting the 
vehicle. Depending on the radio 
wave reception conditions, it may 
be detected by the antenna out-
side the cabin and the door will 
become lockable from the outside, 
possibly trapping the electronic 
key inside the vehicle.
●As long as the electronic key is 
within the effective range, the 
doors may be locked or unlocked 
by anyone. However, only the 
doors detecting the electronic key 
can be used to unlock the vehicle.
●Even if the electro nic key is not 
inside the vehicle, it may be possi-
ble to start the engine if the elec-
tronic key is near the window.
●The doors may unlock or lock if a 
large amount of water splashes on 
the door handle, such as in the 
rain or in a car  wash when the 
electronic key is within the effec-
tive range. (The  doors will auto-
matically be locked after 
approximately 60 seconds if the 
doors are not opened and closed.)