2023 TOYOTA COROLLA CROSS Owners Manual

3857-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.173)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

3867-2. Steps to take in an emergency
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Vehicles without a smart key
system: Do not tow the vehicle
from the rear when the engine
switch is in the “LOCK” position
or the key is removed. The
steering lock mechanism is not
strong enough to hold the front
wheels straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from
the rear when the engine switch
is off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
■When towing a vehicle
equipped with a Stop & Start
system
If it is necessary to tow the vehicle
with all 4 wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect the system.Turn the
engine switch off and then start
the engine or turn the engine
switch to ON.

3877-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet using the following procedure.
1
Take out the wheel nut
wrench and towing eyelet.
( P.406)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet)

3887-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.173)
When the shift lever cannot be
shifted: P. 1 6 9
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in lug-
gage compartment. ( P.406)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.

3897-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the engine
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

3907-2. Steps to take in an emergency
Follow the procedure below to
restart the engine after the sys-
tem is activated.
1Turn the engine switch to
ACC or OFF.
2 Restart the engine.
Fuel pump shut off
system
To minimize the risk of fuel
leakage when the engine
stalls or when an airbag
inflates upon collision, the
fuel pump shut off system
stops the supply of fuel to
the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the
vehicle.
If you find that fuel has leaked
onto the ground, the fuel system
has been damaged and is in need
of repair. Do not restart the
engine.

3917-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically contr olled brake system; or
 The parking brake system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine c oolant temperature is exces-
sively high
 Immediately stop the vehicle in a safe place.
Handling method ( P.423)

3927-2. Steps to take in an emergency
■Charging system warning light (warning buzzer)
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is excessively low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The electronic engine control system;
 The electronic thrott le control system;
 The electronic continuously variable transmission control
system; or
 The Stop & Start system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.