4587-2. Maintenance
Owners Manual_USA_M42C01_en
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
Vehicle exterior
ItemsCheck points
Doors
• Do the doors operate
smoothly?
Hood
• Does the hood lock system work
properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
ItemsCheck points
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel bolt should not be
loose.
Windshield
wipers
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield with-
out streaking or
skipping.
ItemsCheck points
4697-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
and that there are no loose con-
nections, cracks, or loose
clamps. Terminals
Hold-down clamp
■Checking 12-volt battery
fluid
Check that the level is between
the “UPPER LEVEL” and
“LOWER LEVEL” lines.
“UPPER LEVEL” line
“LOWER LEVEL” line
If the fluid level is at or below the
“LOWER LEVEL” line, add distilled
water.
■Adding distilled water
1 Remove the vent plug.
2 Add distilled water.
If the “UPPER LEVEL” cannot be
seen, check the fluid level by look- ing directly at the cell.
3
Put the vent plug back on
and close it securely.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●The EV system may not start. Fol-
low the procedure below to initial-
ize the system.
1 Shift the shift position to P.
2 Open and close any of the doors.
3 Restart the EV system.
●Unlocking the doors using the
Smart key system may not be
possible immediately after recon-
necting the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the EV system with the
power switch in ACC. The EV sys-
tem may not start with the power
switch turned off. However, the EV
system will operate normally from
5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Other noises related to the EV
system
Stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts,
etc., which place excessive
stress on the towing eyelets,
cables or chains. The towing
eyelets, cables or chains may
become damaged, broken
debris may hit people, and
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
5398-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.569)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.188)
Use the mechanical key
( P.164) in order to perform the
following operations.
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.188)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the EV sys-
tem can be started by fol-
lowing the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
5408-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windo ws (turn and
hold)
*
2 Opens the windows (turn and
hold)
*
*
: These settings must be custom- ized at your Toyota dealer.
1 Depress the brake pedal.
2 Touch the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that the EV system still
WARNING
■When using the mechanical
key and operating the power
windows
Operate the power window after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the window. Also, do not
allow children to operate the
mechanical key. It is possible for
children and other passengers to
get caught in the power window.
Starting the EV system
5418-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
cannot be started, contact your Toy-
ota dealer.
■Stopping the EV system
Shift the shift position to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the EV system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.497)
■Alarm
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 6 9 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The EV system does not start and
modes will be cha nged each time
the switch is pressed. ( P.234)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P. 7 0 )
2 Open the hood ( P.462).
3 Open the positive (+) battery
terminal cover.
While pressing on the claw, open
the cover as shown in the illustra-
If the 12-volt batter y is
discharged
The following procedures
may be used to start the EV
system if the vehicle’s 12-
volt battery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the EV system
5438-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
6 Open and close any of the
doors of your vehicle with the
power switch OFF.
7 Maintain the engine speed of
the second vehicle and start
the EV system of your vehi-
cle by turning the power
switch to ON.
8 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
9 Once the EV system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
10 Close the positive (+) battery
terminal cover.
Once the EV system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the EV system when
the 12-volt battery is dis-
charged
The EV system cannot be started by
push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights, the air
conditioning system, the audio
system, etc. while the EV system
is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the EV system may be
unable to start. (The 12-volt battery
recharges automatically while the
EV system is operating.)
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The EV system may not start on
the first attempt a fter the 12-volt
battery has recharged but will start
normally after the second attempt.
This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●If the 12-volt battery discharges, it
may not be possible to shift the
shift position to o ther positions. In
this case, the vehicle cannot be
towed without lifting both front
wheels because the front wheels
will be locked.
●The power back door (if equipped)
5699-2. Customization
Owners Manual_USA_M42C01_en
9
Vehicle specifications
■Door lock ( P.167, 539)
■Smart key system and wireless remote control ( P.164, 187)
■Smart key system ( P.187)
FunctionDefault settingCustomized
setting
Unlocking using a mechani-
cal key
Driver’s door unlocked in
first step, all doors
unlocked in
second step
All doors
unlocked in first step
––O
Automatic door locking func-
tion
Shift position linked door
locking opera- tionOff
O–OSpeed linked door locking operation
Automatic door unlocking
function
Shift position linked door unlocking operationOff
O–ODriver’s door linked door unlocking operation
FunctionDefault settingCustomized setting
Operation signal (emer-
gency flashers)OnOffO–O
Operation buzzer volume5OffO–O1 to 7
Time elapsed before the
automatic door lock function
is activated if a door is not
opened after being unlocked
60 seconds
Off
O–O30 seconds
120 seconds
Open door reminder buzzerOnOff––O
FunctionDefault settingCustomized setting
Smart key systemOnOff––O
Smart door unlockingDriver’s doorAll the doorsO–O