2023 RAM PROMASTER tow

IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

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220IN CASE OF EMERGENCY
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed 15 miles
(24 km).
If the transmission is not operable, or the vehicle
must be towed faster than 25 mph (40 km/h) or
farther than 15 miles (24 km), tow with the front
wheels OFF the ground (using a flatbed truck, or
wheel lift equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 183.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 185.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
Towing this vehicle in violation of the
approved requirements can cause severe
transmission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
8

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232SERVICING AND MAINTENANCE
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.

If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected inside
the vehicle; or when the underside or rear of the vehicle
is damaged; have an authorized technician inspect the
complete exhaust system and adjacent body areas for
broken, damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit exhaust
fumes to seep into the passenger compartment.
In addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil change.
Replace as required.

Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer's
specifications, should be obtained immediately.

To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.WARNING!

Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you unconscious
and can eventually poison you
Ú
page 192.

A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those materials that
come into contact with your exhaust system.
Do not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.

Damage to the catalytic converter can result if
your vehicle is not kept in proper operating condi -
tion. In the event of engine malfunction, particu-
larly involving engine misfire or other apparent
loss of performance, have your vehicle serviced
promptly. Continued operation of your vehicle with
a severe malfunction could cause the converter to
overheat, resulting in possible damage to the
converter and vehicle.

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SERVICING AND MAINTENANCE241
Front PDC Additional Fuses
The additional fuse box is located inside the front
PDC Box.

Front Power Distribution Center Additional Fuses

CavityMini Fuse Description
* If Equipped
F61 30 Amp Green Vacuum Pump
F62 30 Amp Green Transmission Power RELE
F65 15 Amp Blue Trailer Tow Mod
F66 15 Amp Blue Trailer Tow Mod
F67 5 Amp Beige Rear Roll Up Door *
F68 5 Amp Beige Shifter Transmission Module (STM)
8

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SERVICING AND MAINTENANCE253
Tire Loading And Tire Pressure
NOTE: The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information about the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry. 3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear,
and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on your
vehicle. You will not exceed the tire's load carrying
capacity if you adhere to the loading conditions,
tire size, and cold tire inflation pressures specified
on the Tire And Loading Information Placard
Úpage 123.
NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded.
For further information on GAWRs, vehicle loading,
and trailer towing Ú page 123.
To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on the Tire And Loading
Information Placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
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254SERVICING AND MAINTENANCE
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.

(4) The resulting figure equals the available
amount of cargo and luggage load capacity.
For example, if “XXX” amount equals
1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs. (1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your vehicle,
the amount of available cargo and luggage load
capacity is 295 kg (635-340 (5x68) = 295 kg) as
shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and towing
capacities of your vehicle with varying seating
configurations and number and size of occu
-
pants. This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lb (392 kg).

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258SERVICING AND MAINTENANCE
NOTE:TPMS sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at
full capacity or to tow a trailer while a tire is in the
Run Flat mode.
See the Tire Pressure Monitoring System section
for more information Úpage 168.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions,
do not spin your vehicle's wheels above 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping.
Refer to “Freeing A Stuck Vehicle” for further
information Úpage 218.
Tread Wear Indicators
Tread wear indicators are in the original equipment
tires to help you in determining when your tires
should be replaced.

Tire Tread

These indicators are molded into the bottom of the
tread grooves. They will appear as bands when the
tread depth becomes 1/16 of an inch (1.6 mm).
When the tread is worn to the tread wear
indicators, the tire should be replaced.
Life Of Tire
The service life of a tire is dependent upon varying
factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation pres -
sures can cause uneven wear patterns to
develop across the tire tread. These abnormal
wear patterns will reduce tread life, resulting in
the need for earlier tire replacement.
Distance driven.
Performance tires, tires with a speed rating of V
or higher, and Summer tires typically have a
reduced tread life. Rotation of these tires per
the vehicle scheduled maintenance is highly
recommended.
NOTE:Wheel Valve Stem must be replaced as well when
installing new tires due to wear and tear in existing
tires.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Tread Wear IndicatorsWARNING!

Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting
in serious injury or death.

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