2023 RAM PROMASTER tow

STARTING AND OPERATING77
3. If the engine fails to start within 10 seconds, place the ignition in the OFF position, wait
10 to 15 seconds to allow the starter to cool,
then repeat the “Extended Park Starting”
procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
IF ENGINE FAILS TO START

If the engine fails to start after you have followed the
“Normal Starting” procedure, and the vehicle has not
experienced an extended park condition as previously
defined, it may be flooded. Push the accelerator pedal
all the way to the floor and hold it there. Crank the
engine for no more than 10 seconds. This should clear
any excess fuel in case the engine is flooded. Leave the
ignition in the ON/RUN position, release the accelerator
pedal and repeat the “Normal Starting” procedure.

AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid
into the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 214.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
10 seconds at a time. Wait 10 to 15 seconds
before trying again.
WARNING!

Remember to disconnect the engine block heater
cord before driving. Damage to the 110-115 Volt
electrical cord could cause electrocution.

4

23_VF_OM_EN_USC_t.book Page 77

STARTING AND OPERATING79
(Continued)
If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the Brake Warning Light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure
on the EPB switch for as long as engagement is
desired. The Brake Warning Light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle
is in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always take the key
fob with you and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri
-
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
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82STARTING AND OPERATING
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.
The electronically controlled transmission provides
a precise shift schedule. The transmission
electronics are self-calibrating; therefore, the first
few shifts on a new vehicle may be somewhat
abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú page 85.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.

23_VF_OM_EN_USC_t.book Page 82

84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

23_VF_OM_EN_USC_t.book Page 84

STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
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90STARTING AND OPERATING
(Continued)
Adaptive Cruise Control (ACC) Operation
The buttons on the right side of the steering wheel
operate the ACC system.
Adaptive Cruise Control Buttons (If Equipped)
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).

Cannot take street, traffic, and weather condi -
tions into account, and may be limited upon
adverse sight distance conditions.

Does not always fully recognize complex
driving conditions, which can result in
wrong or missing distance warnings.
You should not utilize the ACC system:
When driving in fog, heavy rain, heavy snow,
sleet, heavy traffic, and complex driving situa -
tions (i.e., in highway construction zones).
When entering a turn lane or highway
off-ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or have
steep uphill or downhill slopes.
When towing a trailer up or down steep slopes.
When circumstances do not allow safe driving
at a constant speed.
WARNING!
1 — Distance Increase Button
2 — Adaptive Cruise Control (ACC) On/Off
3 — CANC/Cancel
4 — Distance Decrease Button
5 — SET (+)/Accel
6 — Fixed Speed Cruise Control On/Off
7 — RES/Resume
8 — SET (-)/Decel

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96STARTING AND OPERATING
NOTE:
If the “ACC Front Radar Sensor Temporarily
Blinded” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the radar
sensor realigned at an authorized dealer.
Installing a snowplow, front-end protector, an
aftermarket grille or modifying the grille is not
recommended. Doing so may block the sensor
and inhibit ACC operation.
“ACC LIMITED FUNCTIONALITY CAMERA
BLOCKED” WARNING
The “ACC Limited Functionality Camera Blocked”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded due
to obstructions, such as mud, dirt, or ice on
windshield and fog on the inside of glass. In these
cases, the instrument cluster display will read
“ACC Limited Functionality Camera Blocked” and
the system will have degraded performance. This message can sometimes be displayed while
driving in adverse weather conditions. The ACC
system will recover after the vehicle has left these
areas. Under rare conditions, when the camera is
not tracking any vehicles or objects in its path this
warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of an
obstruction.

When the condition that created limited functionality
is no longer present, the system will return to full
functionality.

NOTE:If the “ACC Limited Functionality Camera Blocked”
message occurs frequently (e.g. more than once
on every trip) without any snow, rain, mud, or other
obstruction, have the windshield and forward
facing camera inspected at an authorized dealer.
SERVICE ACC WARNING

If the system turns off, and the instrument cluster
display reads “ACC Unavailable Service Required” or
“Cruise Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try activating
ACC again later, following an ignition cycle. If the
problem persists, see an authorized dealer.

Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may brake
late or unexpectedly. The driver needs to stay alert
and may need to intervene. The following are
examples of these types of situations:
TOWING A TRAILER
Towing a trailer is not recommended when
using ACC.

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STARTING AND OPERATING105
When the gear selector shifted to NEUTRAL or
PARK, the system becomes inactive. When the
vehicle is moving forward, the system will remain
active until the vehicle speed remains below
approximately 11 mph (18 km/h). Reducing the
speed approximately below 9 mph (15 km/h), the
system will come back active. When the vehicle is
moving in REVERSE, the system will remain active
as long as the speed remains below the maximum
operating speed of 7 mph (11 km/h). When the
maximum speed limit is exceeded, the system is
disabled and the ParkSense switch LED will
illuminate. The system will become active again if
the vehicle speed reduces below approximately
6 mph (9 km/h).
Interaction With Trailer Towing
The Park Assist system is automatically
deactivated when a trailer is hitched to the vehicle.
The system will be automatically activated as soon
as the trailer is removed.
PARKSENSE SENSORS

The six ParkSense sensors (four when vehicle is
not equipped with front sensors), located in the rear
fascia/bumper, and the six ParkSense sensors located
in the front fascia/bumper, monitor the area in front
and behind the vehicle that is within the sensors’ field
of view. The front sensors detect obstacles from
approximately 12 inches (30 cm) up to 39 inches (100 cm) from the front fascia/bumper. The rear
sensors can detect obstacles from approximately
12 inches (30 cm) up to 55 inches (140 cm) from the
center of the rear fascia/bumper and up to 24 inches
(60 cm) from the corners of the rear fascia/bumper.
These distances depend on the location, type and
orientation of the obstacle in the horizontal direction.

Rear Park Assist Sensors Location

If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen will only be
displayed if “Sound and Display” is selected in the
Uconnect system Ú page 134.
The ParkSense Warning screen is located within
the instrument cluster display Ú page 56. It
provides visual warnings to indicate the distance
between the rear fascia/bumper and/or front
fascia/bumper and the detected obstacle.
PARKSENSE DISPLAY
The warning display will turn on indicating the
system status when the vehicle is in REVERSE or
when the vehicle is in DRIVE and an obstacle has
been detected.
The system will indicate a detected obstacle by
showing a single arc in the left and/or right front or
rear regions based on the object’s distance and
location relative to the vehicle.
If an object is detected in the left and/or right rear
region, the display will show a single arc in the
left and/or right rear region and the system will
produce a tone. As the vehicle moves closer to the
object, the display will show the single arc moving
closer to the vehicle and the tone will change from
a single 1/2 second tone to slow, to fast, to
continuous.
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