2023 RAM PROMASTER warning

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If
you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces
prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or
purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual
may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make
additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution
therefore.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA)
CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to
restrictions and conditions of use, that are determined solely by FCA US LLC.

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INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

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Indications On The Display ........................... 102
Minimum Risk Maneuver.............................. 103 System Status................................................ 103
System Operation/Limitations ..................... 103
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED ........................................................ 104
ParkSense Sensors ....................................... 105
ParkSense Warning Display.......................... 105
ParkSense Display ........................................ 105
Enabling And Disabling ParkSense .............. 108
Service The ParkSense Park Assist
System ........................................................... 108ParkSense Park Assist Failure Indications .. 108
Cleaning The ParkSense System ................. 108ParkSense Park Assist System Usage
Precautions .................................................... 109
Side Distance Warning System ................... 110
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 112
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 112
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 113
Exiting The Parking Space ............................ 116
LANESENSE — IF EQUIPPED ............................. 116
LaneSense Operation ................................... 116Turning LaneSense On Or Off ....................... 117
LaneSense Warning Message ...................... 117Changing LaneSense Status ........................ 119
PARKVIEW REAR BACK UP CAMERA .............. 119 SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ........................................................ 120
REFUELING THE VEHICLE ................................... 122
Loose Fuel Filler Cap Message .................... 123
VEHICLE LOADING .............................................. 123
Vehicle Certification Label ............................ 123
Gross Vehicle Weight Rating (GVWR) .......... 123
Gross Axle Weight Rating (GAWR) ............... 123
Tire Size ......................................................... 123
Rim Size ......................................................... 124
Inflation Pressure .......................................... 124
Curb Weight ................................................... 124
Overloading.................................................... 124
Loading ......................................................... 124
TRAILER TOWING ................................................ 124
Common Towing Definitions......................... 124
Trailer Hitch Classification ............................ 126
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 126
Trailer And Tongue Weight ........................... 127Towing Requirements .................................. 127
Towing Tips ................................................... 130
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 130
Towing This Vehicle Behind Another
Vehicle ........................................................... 130
Recreational Towing...................................... 131
DRIVING TIPS ....................................................... 131
Driving On Slippery Surfaces ....................... 131
Driving Through Water ................................. 131
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 133
CYBERSECURITY ................................................. 133
UCONNECT SETTINGS ........................................ 134 Customer Programmable Features ............. 134
RADIO OPERATION AND MOBILE PHONES...... 151
Regulatory And Safety Information .............. 151
SAFETY
SAFETY FEATURES .............................................. 152Anti-Lock Brake System (ABS)...................... 152
Electronic Brake Control (EBC) System ...... 153
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED ......................................................... 157
To Activate/Deactivate ................................. 157
System Operation.......................................... 157
AUXILIARY DRIVING SYSTEMS .......................... 158
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 158
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 164
Tire Pressure Monitoring
System (TPMS) .............................................. 168
OCCUPANT RESTRAINT SYSTEMS ................... 170
Occupant Restraint Systems Features ....... 170
Important Safety Precautions ...................... 170
Seat Belt Systems ........................................ 171
Supplemental Restraint Systems (SRS) ...... 178Child Restraints ............................................. 185

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SAFETY TIPS ........................................................ 189 Transporting Passengers .............................. 189Transporting Pets ......................................... 190
Connected Vehicles....................................... 190
Safety Checks You Should Make Inside The
Vehicle ........................................................... 190Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 191Exhaust Gas ................................................... 192Carbon Monoxide Warnings ......................... 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 193
SOS AND ASSIST SYSTEM ................................. 193
JACKING AND TIRE CHANGING.......................... 196
Preparations For Jacking .............................. 197Jack And Tools Location................................ 197
Spare Tire Removal ....................................... 198
Jacking Instructions ...................................... 200Wheel Covers ................................................. 203
TIRE SERVICE KIT — IF EQUIPPED ..................... 203
Alternate Tire Service Kit —
If Equipped..................................................... 209
Tire Service Kit Components And
Operation ....................................................... 209
Tire Service Kit Usage Precautions .............. 210
Sealing A Tire With Tire Service Kit .............. 211 JUMP STARTING .................................................. 214
Preparations For Jump Start ........................ 214
Jump Starting Procedure .............................. 215Battery Location ............................................ 216
IF YOUR ENGINE OVERHEATS .......................... 216
GEAR SELECTOR OVERRIDE ............................. 217
FREEING A STUCK VEHICLE .............................. 218
TOWING A DISABLED VEHICLE ......................... 219 Automatic Transmission ............................... 220
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 220
EVENT DATA RECORDER (EDR) ........................ 220SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 221
Maintenance Plan ......................................... 222
ENGINE COMPARTMENT .................................... 225
3.6L Engine .................................................. 225
Checking Oil Level ......................................... 226
Adding Washer Fluid ..................................... 226
Maintenance-Free Battery ........................... 227Pressure Washing ......................................... 227
VEHICLE MAINTENANCE..................................... 227
Engine Oil ....................................................... 228
Engine Oil Filter ............................................ 228
Engine Air Cleaner Filter .............................. 228Air Conditioner Maintenance ....................... 229 Body Lubrication ........................................... 231
Windshield Wiper Blades ............................. 231
Exhaust System ............................................ 232
Cooling System.............................................. 233
Brake System ............................................... 235Automatic Transmission ............................... 236
Fuses.............................................................. 236
Bulb Replacement ....................................... 244
TIRES .................................................................... 249
Tire Safety Information ................................ 249Tires — General Information ......................... 256
Tire Types....................................................... 259Spare Tires — If Equipped ............................ 260
Wheel And Wheel Trim Care ........................ 262Snow Traction Devices ................................. 263
Tire Rotation Recommendations ................. 264
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 264
Treadwear...................................................... 264
Traction Grades ............................................. 264Temperature Grades..................................... 265
STORING THE VEHICLE ...................................... 265
BODYWORK .......................................................... 265
Protection From Atmospheric Agents .......... 265
Body And Underbody Maintenance ............. 266
Preserving The Bodywork ............................. 266

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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer
case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.1

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SYMBOLS KEY
If you do not read the entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements apply to operating procedures
that could result in a collision, bodily injury and/or
death.
CAUTION! These statements apply to procedures that could
result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 65.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Seat Belt Reminder Warning Light Úpage 68
Air Bag Warning Light Úpage 65
Battery Charge Warning Light Úpage 66
Door Open Warning Light Úpage 66
Drowsy Driver Detected Warning Light Úpage 67
Electronic Throttle Control (ETC) Warning Light
Úpage 67
Transmission Fault Warning Light Úpage 68
Engine Temperature Warning Light Úpage 67
Brake Warning Light Úpage 66
Oil Pressure Warning Light Úpage 68
Vehicle Security Warning Light Úpage 68
Electric Power Steering (EPS) Fault Warning Light Úpage 67
Generic Warning Light Úpage 67
Red Warning Lights1

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10 Hood Open Warning Light Úpage 68
Rear Cargo Door Warning Light Úpage 68
Swivel Seat (Driver or Passenger) Unlocked Warning Light Úpage 68
Yellow Warning Lights
Immobilizer Fail / VPS Electrical Alarm Warning Light Úpage 69
Drowsy Driver Detected System Fault Warning Light Úpage 69
Tire Pressure Monitoring System (TPMS) Warning Light Úpage 70
Electronic Stability Control (ESC) Warning Light Úpage 69
Red Warning Lights
Electronic Stability Control (ESC) OFF Warning Light
Úpage 69
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 69
Anti-Lock Brake System (ABS) Warning Light Úpage 68
Service Forward Collision Warning (FCW) Light Úpage 70
Service Required/Call For Service Warning Light Úpage 70
Speed Limiter Fail Warning Light Úpage 70
Swivel Seat (Driver or Passenger) Fail Warning Light Úpage 70
Transmission Temperature Warning Light Úpage 71
Yellow Warning Lights

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