2023 RAM PROMASTER odometer

GETTING TO KNOW YOUR INSTRUMENT PANEL55
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine damage.
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows instrument cluster display
messages Ú page 56.
Odometer/Trip Odometer Display Area

US Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven.
If your odometer needs to be repaired or serviced,
the repair technician should leave the odometer
reading the same as it was before the repair or
service. If the technician cannot do so, then the
odometer must be set at zero, and a sticker must be
placed in the door jamb stating what the mileage
was before the repair or service. It is a good idea
for you to make a record of the odometer reading
before the repair/service, so that you can be sure
that it is properly reset, or that the door jamb sticker
is accurate if the odometer must be reset at zero.

Gear Selector Status (PRND)
The gear selector status “P, R, N, D, 1, 2, 3, 4,
etc.” are displayed indicating the gear selector
position. Telltales “1, 2, 3, 4, etc.” indicate the
manual mode has been engaged and the gear
selected is displayed Ú page 81.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Fuel GaugeThe pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 122.
5. Speedometer
Indicates vehicle speed.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on the “H,” turn the
engine off immediately and call an authorized
dealer for service.
3

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56GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instrument
cluster display, which offers useful information
to the driver. With the ignition in the OFF mode,
opening/closing of a door will activate the display
for viewing, and display the total miles, or
kilometers, in the odometer. Your instrument
cluster display is designed to display important
information about your vehicle’s systems and
features. Using a driver interactive display located
on the instrument panel, your instrument cluster
display can show you how systems are working and
give you warnings when they are not. The steering
wheel mounted controls allow you to scroll through
the main menus and submenus. You can access
the specific information you want and make
selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the instrument
cluster.

Instrument Cluster Display and Controls

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Buzzer Volume
Exit Menu
If equipped with a Uconnect system, some
customer programmable features will display in
the radio Ú page 134. The system allows the driver to select information
by pushing the following buttons mounted on the
instrument panel to the left of the steering column:

Instrument Cluster Display Control Buttons

Left Arrow Button
Push and release the left arrow button to
access the information screens or submenu
screens of a main menu item.
CAUTION!
The simultaneous illumination of multiple safety
warning lights can signal the failure of the
instrument cluster display. If this happens
contact an authorized dealer
1 — Instrument Cluster Display Screen
2 — Instrument Cluster Display Controls
1 — Left Arrow Button
2 — Up Arrow Button
3 — Right Arrow Button
4 — Down Arrow Button
5 — OK Button

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60GETTING TO KNOW YOUR INSTRUMENT PANEL
3.5 Inch Cluster Settings
*If Equipped
DisplayScreen Setup Top Left
Compass
Outside Temp
Date
Time
None
Center
Menu Title
Compass
Outside Temp
Date
Range To Empty
Average Economy
Current Economy
Odometer
Audio Info
None
Top Right
Compass
Outside Temp
Date
Time
None

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64GETTING TO KNOW YOUR INSTRUMENT PANEL
7 Inch Cluster Settings
*If Equipped
DisplayScreen Setup Bottom Center
Odometer
Audio Info
Phone Info
Time
Temperature
Date
Compass
Bottom Right
Time
Odometer
Temperature
Date
Compass
Restore Defaults
Automatic Reset Trip B —Never, Always, 2h, 8h
Phone Repetition in Instrument Panel —On/Off
Navigation Repetition in Instrument Panel —
Map, Pictogram, Off
Security Passenger Airbag
Double ConfirmOn / Off
Speed Warning —+ / - Selectors
Seat Belt Reminder —On / Off
Hill Start Assist —On / Off

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SERVICING AND MAINTENANCE259
Keep dismounted tires in a cool, dry place with as
little exposure to light as possible. Protect tires
from contact with oil, grease, and gasoline.
Replacement Tires

The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly recommends
using tires equivalent to the originals in size, quality
and performance when replacement is needed. Refer
to the paragraph on “Tread Wear Indicators” in this
section. Refer to the Tire And Loading Information
Placard or the Vehicle Certification Label for the size
designation of your tire. The Load Index and Speed
Symbol for your tire will be found on the original
equipment tire sidewall.

See the Tire Sizing Chart example found in the Tire
Safety Information section of this manual for more
information relating to the Load Index and Speed
Symbol of a tire Ú page 250.
It is recommended to replace the two front tires or
two rear tires as a pair. Replacing just one tire can
seriously affect your vehicle’s handling. If you ever
replace a wheel, make sure that the wheel’s
specifications match those of the original wheels.
It is recommended you contact an authorized tire
dealer or original equipment dealer with any
questions you may have on tire specifications or capability. Failure to use equivalent replacement
tires may adversely affect the safety, handling, and
ride of your vehicle.
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped

Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in snow or
on ice. If your vehicle is equipped with Summer tires, be
aware these tires are not designed for Winter or cold
driving conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F (5°C)
or if roads are covered with ice or snow. For more
information, contact an authorized dealer.

WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for your
vehicle. Some combinations of unapproved
tires and wheels may change suspension
dimensions and performance characteristics,
resulting in changes to steering, handling, and
braking of your vehicle. This can cause unpre
-
dictable handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with a
smaller load index could result in tire over -
loading and failure. You could lose control and
have a collision.
Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle control.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
8

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276CUSTOMER ASSISTANCE
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With
your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within
30 days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually paid,
based on the usual and customary charges for that
service in the area where they were provided. FCA US
LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:

FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire,
we will dispatch a service provider to use your
vehicle’s temporary spare tire (if equipped)
as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.

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278CUSTOMER ASSISTANCE
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have
changed your address, please provide the
following information and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
WARRANTY INFORMATION

See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market. Refer to

www.mopar.com/om

for further information.
See the Warranty Information for the terms
and provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to

www.owners.mopar.ca/en
for further information.

For French, refer to
www.owners.mopar.ca/fr for
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts and accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group
of vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer, or FCA US LLC.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to

http://
www.safercar.gov

; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can
also obtain other information about motor
vehicle safety from

http://www.safercar.gov
.

WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm.
In addition, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the State
of California to cause cancer and birth defects,
or other reproductive harm.

23_VF_OM_EN_USC_t.book Page 278

CUSTOMER ASSISTANCE279
IN CANADA

If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety
defect to the Canadian government should
contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to

wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP

.

PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals

Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make
it easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how
to find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.

To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles.

To access your Owner's Information online,
visit

www.mopar.com/om
(US) or
www.owners.mopar.ca
(Canada).

Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have
changed your address, please provide the
following information and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
10

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