2023 MERCEDES-BENZ C CLASS Owners Manual

Overview and operation
Notes on the MBUX multimedia system
&WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the traPc situation. This could also cause you to
lose control of the vehicle.
Only operate this equipment when the
traPc situation permits.If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary.You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
Depending on the equipment, the scope of func-
tion and product designation of your MBUX multi- media system may diMer from the description and
images in this Operator\bs Manual. For example,
route guidance with augmented reality is not avail- able in all equipment variants.*NOTE Increased surface temperature due
to direct sunlight on the central display
The surface of the central display is very dark.
If the display is exposed to direct sunlight, the
surface can become very hot.
If the central display has been exposed
to direct sunlight, allow it to cool down
before touching it for a long time.Overview of the MBUX multimedia system1Touch Control and control panel for the MBUX
multimedia systemMBUX stands for Mercedes-Benz User Experi- ence.!

C Switches sound on or oMø Adjusts the volume
Further operating options:
= Conducting a dialog with the MBUX voice
assistant.
\bYou can Nnd further information about opera-
tion as well as about applications and serv-
ices in the Digital Operator\bs Manual.
Anti-thes protection
This device is equipped with technical provisions to protect it against thes. Further information on
anti-thes protection can be obtained at an author-
ized Mercedes-Benz Center.
Zero layer

q Function of the zero layer
\bYour sosware can be upgraded to a more cur-
rent version at a later date.
The zero layer provides you with dynamic content
from the MBUX multimedia system and is used to
quickly access and control the applications you
use. When you select © on the central display,
the digital map with the applications appears in the lower display area. Compared to the home screen with a classic menu, the steps required to
call up the applications are reduced. You can
switch between the zero layer and the home screen with a classic menu.
The applications can be hidden from the display area and shown again.
The zero layer provides the following modules and
applications:
= Navigation module
In the expanded view you can, for example,
display the route overview, switch on the dis- play of traPc information and make settings
for View (map), Messages & Acoustic Signals ,
Route .
= Entertainment (media, radio) and telephone
When the lower display area is shown, the
entertainment sources are always displayed.
A mobile phone must be connected to the MBUX multimedia system for the phone to be
displayed.= Active applications
The lower display area shows an active mas- sage program, for example.
= Suggestions
Suggestions are displayed on the lower display area based on context and your user behavior.
These can be dialed phone numbers, active massage programs or vehicle functions, forexample.
= Online voice applications
In the lower display area, context-dependent
services that can be executed via voice are
available for direct access.
The applications are Nrst displayed in a reduced
view. By tapping on them, you can operate them or open the associated menu (expanded view).
A long press on a suggestion opens a context
menu in which further functions are available.
The learning function can be switched on and oM
for the options .248MBUX multimedia system

qOverview zero layer
Digital map and user-speciNc applications (exam-
ple)1Navigation module (reduced view)2Enters a destinationSearches for parking3Calls up the Control center (pull the bar down)4Status line5Calls up user proNle settings6Content sharing menu (if available)7TelephoneRequirement for phone: the mobile phone is
connected to the MBUX multimedia system.8Entertainment sources (media, radio)9©Press brieOy: shows all applications
(  page 250)Press and hold: calls up the home screen with
classic menuARoute monitore.g. route list, lane recommendations, toll sta-
tions, 3D image of the upcoming driving
maneuver
The zero layer shows the digital map and the user-
speciNc applications.
The following user-speciNc applications are dis-
played in the lower display area:
= Suggestions
Requirement: suggestions are activated (  page 257).
=
Active applications
e.g. a massage program
= Telephone 7
= Entertainment sources 8
= Online voice applications
The lower display area can be hidden and shown
(  page 250).
Information about entertainment sources You can operate the applications in the reduced
view or in the menu (expanded view)
(  page 250).
Examples: = Control a media source, e.g. pause/play, next
track, set a station
= Select tracks from the current playlist or sta-
tions from the station list
= Select a media source
The media source must be connected to the MBUX multimedia system.MBUX multimedia system249

Information about the telephone
To use the functions, the mobile phones must be connected to the MBUX multimedia system.
Requirement for suggestions: the Calls & Mes-
sages option is activated in the suggestions.
Examples: = Answer a call and call a missed call
The missed calls are displayed for the mobile
phones connected to the MBUX multimedia
system.
= Display contacts and call list and call a con-
tact
= Use voice functions
= Suggest contacts
The contacts are suggested for the mobile
phones connected to the MBUX multimedia system. No contacts are suggested for themobile phones that are linked to another user
proNle.
= Write messages to contacts (suggestion)
= Connect a device via the device manager (sug-
gestion)Information about active applications
The following functions are available: = Operating the massage program
Suggestions for comfort and vehicle functions as
well as navigation
Requirement: the Comfort, Vehicle and Naviga-
tion options are activated in the suggestions.
= Operating the massage program
For example, the multimedia system suggests
a program at a certain time.
= Opening the trunk lid
Requirement: the vehicle is equipped with trunk lid convenience closing.
= Making heating settings
= Activating/deactivating Parking Assist
PARKTRONIC
= Selecting previous destinations and destina-
tions from favorites
Information on online voice applications
Requirement: the Online Voice Services option is
activated in the suggestions.The suggested voice applications are made availa-
ble online and are based on your previous voice
inputs.
Examples: = What will the weather be like tomorrow?
= Play the messages.
= Start geoquiz.
= Open the garage door.

q Calling up and operating the zero layer
Calling up the zero layer
When the vehicle has been switched on, the zero
layer is displayed with the digital map. Navigation
is active.From another application: press the © but-
ton on the right side of the steering wheel.
or
Tap on ©.
Operating applications in the reduced view (exam-
ples)
Media: to play the previous or next track, tap

To answer a call or call a missed call: tap on
the contact.
Aser the connection has been established,
the call functions are available.To end a call: tap on the contact again.To reply to message: tap on a message and
dictate the message via the MBUX Voice Assistant.To start a massage program: tap on the appli-
cation and start the massage program.To select a previous destination: tap on the
application and select one of the previous
destinations.To select a destination from the favorites: tap
on the application and select the destination.
Hiding and showing the display area with applica-
tions
To hide: pull the applications down.To show: pull the bar above © upwards.
or
Select ©.
or
Press the © button on the steering wheel
on the right.
Navigation module (expanded view)
Example: route guidance is active1Destination2Searches for a gas station3Switches traPc information display on or oMTap on the navigation module (  page 249).Select Route in the lower menu bar.
Operating a menu in the lower display area (exam-
ple: active massage program)
1Selects a massage program2Starts/stops a massage program for the
driver3Starts/stops a massage program for the front passenger4Sets the massage program intensity for thedriver\bs or front passenger seatMBUX multimedia system251

Tap on the application.
The expanded view of the application is dis-
played.To close the menu: select G.
Opening and closing the context menu for a sug-
gestion
Press and hold on a suggestion. The context menu opens and shows the No
Longer Suggest option, for example.To close: swipe downwards.
Removing a suggestion from the display area
Swipe the suggestion upwards.Showing all applicationsPress © brieOy.
Available applications are displayed. The
global search is available.To hide applications: brieOy press © again.Switching between zero layer and home screen
with classic menuPress and hold ©.
The home screen with classic menu is shown.To return to the zero layer: press and hold on
© .252MBUX multimedia system

Home screen overview1Status line2Calls up user proNle settings and switches
user3Uses the global search4Calls up the control center (pull down)5Calling up favorites6Displays in the status line7Calls up an application8Quick-access to application9Global menuG Calls up previous menu© Press and hold: switches between home
screen and zero layer

c Switches oM the sound: press7ß Calls up favorites (press brieOy) or adds
favorites (press and hold)8{ Starts the MBUX Voice Assistant
You can navigate through menus and lists via the
touch-sensitive surface of Touch Control 2 using
a single-Nnger swipe, for example:
To enter a character: select a character using
the keyboard and press on Touch Control 2.To select a menu option: scroll in a list and
press Touch Control 2.To move the digital map: swipe in any direc-
tion.Using the touchscreenExample: Control elements under the central
display1Fingerprint sensor2Switches the MBUX multimedia system on or
oM3Switches the mute function on/oM4Adjusts the volumePress X or d or swipe over the buttonTo select a menu item or entry: tap on a sym-
bol or an entry.To increase the map scale: tap twice quickly
with one Nnger.To reduce the map scale: tap with two Nngers.To enter characters with the keypad: tap on a
button.To navigate in menus: swipe up, down, les or
right.To use handwriting to enter characters: write
the character with one Nnger on the
touchscreen.To zoom in and out of the map: move two Nn-
gers together or apart.To enlarge or reduce the size of a section of a
website: move two Nngers together or apart.To turn the digital map: turn counter-clockwise
or clockwise using two Nngers.254MBUX multimedia system