SWITCHING TRAILER BACKUP
ASSISTANCE ON AND OFF
Press the button and use the touchscreento select the connected trailer.
Note:A trailer must be configured to usetrailer backup assistance. See Connectinga Trailer (page 346).
Note:If you use the steering wheel whenusing trailer backup assistance, the systemturns off and a message displays in thetouchscreen.
Note:If the trailer was connected just priorto turning the system on, you may need todrive forward to initialize the system. Followthe instructions on the touchscreen toactivate the system.
USING THE TRAILER BACKUP
ASSISTANCE CONTROLLER
Use the control knob to steer the trailer. Takeyour hands off the steering wheel and turnthe control knob instead. The control knobacts as the steering control for the trailer.
Turn and hold counterclockwise to make thetrailer go left.
Turn and hold clockwise to make the trailergo right.
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TRAILER BACKUP ASSISTANCE – TROUBLESHOOTING
TRAILER BACKUP ASSISTANCE – INFORMATION MESSAGES
DescriptionMessage
Displays when the system turns on and is initializing.Detecting Trailer Please Wait…
A condition exists that prevents the system from turning on. If themessage continues to display, visit your authorized dealer to haveyour vehicle checked.
Pro Trailer Backup Assist™ System is Not Available
The steering system needs to learn internal parameters to fully enablethe feature. Drive your vehicle straight forward above 25 mph(40 km/h) for approximately 5 minutes.
Pro Trailer Backup Assist™ Driving Required to Initialize Steering PressKnob to Exit
Displays when you reach the maximum controllable trailer angle forthe system. Place your vehicle in drive (D) and pull forward to get thetruck and trailer back to an in-line position.
Pro Trailer Backup Assist™ Stop now Maximum trailer angle PressKnob to Exit
If this message consistently displays, you may need to repeat thetrailer calibration. Delete the trailer from the system and repeat thesetup and calibration process.
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DescriptionMessage
Displays when you exceed the maximum controllable trailer angle forthe system. Place your vehicle in drive (D) and pull forward to get yourvehicle and trailer back to an in-line position, then activate the systemby selecting the connected trailer and following the instructions onthe touchscreen.If this message consistently displays, you may need to repeat thetrailer setup and calibration. Delete the trailer from the system andrepeat the setup and calibration process.
Stop now. Deactivated by trailer angle.
Displays when the system can no longer steer the vehicle and youmust take over steering.Pro Trailer Backup Assist™ Stop Now Take Control of Steering Wheel
These messages display when the system does not detect the trailer.Make sure the rear camera is clean, and the sticker is clearly visiblein the camera image. You can also move the trailer forward or back-ward to change the trailer position and lighting conditionsIf these messages continue to display, visit your authorized dealer tohave your vehicle checked.
Pro Trailer Backup Assist™ Trailer Not Detected. Shift to Park PressKnob to Exit
Pro Trailer Backup Assist™ Trailer Not Detected. Refer to Owner'sManual. Press Knob to Exit
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DescriptionMessage
Display when the camera system cannot detect the trailer and requirestrailer movement to enable trailer detection. Drive forward above2 mph (3 km/h) to initialize the system.
Pro Trailer Backup Assist™ Trailer Not Detected Pull Forward toInitialize Press Knob to Exit
Displays when your vehicle is backing up but the system is not activ-ated. Select the connected trailer on the touchscreen and follow theinstructions to activate the system.This message also displays when you back up during the calibrationprocess.
Pro Trailer Backup Assist™ Stop Now System Not Active Press Knobto Exit
Displays when the system turns on and is available to use.Pro Trailer Backup Assist™ Backup Slowly Turn Knob to Steer PressKnob to Exit
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TRAILER BACKUP ASSISTANCE –FREQUENTLY ASKED QUESTIONS
Why does the trailer not reverse straight?
Verify the sticker is correctly applied.Other factors such as the hitchconnection, road camber, road slopeand trailer suspension could influencehow straight the system can reverse thetrailer when the control knob is notturned. You can compensate for thetrailer drifting to the right or left byslowly turning the knob until the traileris following your desired path andholding the knob in that position. Checkthat the correct trailer is selected in thetouchscreen. Verify the sticker iscorrectly applied and check that thedrawbar and the trailer dimensions arewithin the allowed range. If the trailerconsistently does not reverse straight,delete the trailer from the system andrepeat the setup process to calibratethe trailer.
What does it mean if the system remainson one message for an extended timeduring calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReversing Aid Sticker (page 364). Youcan move to a different area or changethe direction you are driving or set upthe system at a different time of day.Some trailers are not compatible withthe sticker and camera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the system displayshold steering steady during turn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the system displaysthat it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
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What does it mean if the system displaysthat driving is required to initialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This could alsooccur when your vehicle is new, thereis a battery voltage issue or if thesteering system has been serviced.
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What does it mean if the trailer is at itsmaximum angle or the system deactivatedby trailer angle?
You are at the maximum controllabletrailer angle for the system. Place yourvehicle in drive (D) and pull forward toget the truck and trailer back to anin-line position. If this messageconsistently displays, this could indicatethe sticker is incorrectly applied, thetrailer needs to be recalibrated or thedrawbar or the trailer dimensions areoutside of the supported range. Thesystem is designed to work withdrawbars that have a license plate tohitch ball center measurement of 9–18 in(23–46 cm) when installed. The systemis designed to work with trailers thathave a hitch point to center of the axleor axles measurement of 6–33 ft(1.85–10.05 m). Do not attempt to usedrawbars or trailers that have a lengthoutside of this range as the systemperformance degrades and could causeimproper system function. Check thatthe correct trailer is selected on the
touchscreen. Verify the sticker iscorrectly applied and check that thedrawbar and the trailer dimensions arewithin the allowed range. Then, deletethe trailer from the system and repeatthe setup process to calibrate the trailer.
What does it mean when the system tellsyou to take control of the steering wheel?
The system is no longer steering thevehicle and you must take over steering.There are four reasons the system coulddisplay this message. The first reasonthe system could display this messageis that you have touched the steeringwheel when the system is steering. Thesecond reason the system could displaythis message is that you have exceededthe maximum speed for the feature. Thethird reason the system could displaythis message is that the trailer is notdetected. The final reason the systemcould display this message is that aninternal condition for system operationis not met that requires your vehicle toreturn to manual control of the steering.
What does it mean if the system does notdetect a trailer?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change. SeeApplying the Trailer Reversing AidSticker (page 364). Some trailers are notcompatible with the sticker and camerasystem.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or a differentpinhole on drawbars with more than one,connecting the drawbar to your vehicleaffects the trailer position and you may needto repeat the trailer setup and calibrationprocess.
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Use the sticker placement card and a tapemeasure to determine the appropriate areato place the sticker. The sticker is in the backcover pocket of your quick start guide. Makesure the entire sticker is within the greenzone between the two arcs or distancemarkers on the diagram, and is also visiblein the rear view camera display.
Once you have found the correct location,place the sticker.
Note:Make sure nothing can obstruct therear view camera's view of the sticker suchas a jack handle or wiring.
Note:Position the sticker on a flat, dry andclean horizontal surface. For best results,apply the sticker when temperatures areabove 32°F (0°C).
Note:Do not move stickers after placingthem. Do not re-use any stickers if removed.
Note:You can purchase additional stickersthrough your authorized dealer.
CALIBRATING THE SYSTEM
Calibrating the system requires drivingforward and turning left or right. Follow theinstructions on the touchscreen to completethe calibration process.Note:To calibrate the system, you need anarea where you can safely drive forward andturn left or right. An open parking lot is anideal place to perform the calibration.
Note:Keep the steering wheel straight wheninstructed to by the touchscreen. If thesteering wheel is in a turned position duringthis instruction, the calibration pauses.
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