TRAILER REVERSE GUIDANCE – TROUBLESHOOTING
TRAILER REVERSE GUIDANCE – INFORMATION MESSAGES
DescriptionMessage
Displays when the system turns on and is initializing.Detecting Trailer Please Wait…
A condition exists that prevents the system from turning on. If themessage continues to display, visit your authorized dealer to haveyour vehicle checked.
Trailer Reverse Guidance System is Not Available
The steering system needs to learn internal parameters to fully enablethe feature. Drive your vehicle straight forward above 25 mph(40 km/h) for approximately 5 minutes.
Trailer Reverse Guidance Driving Required to Initialize Steering PressOK to Exit
Displays when you exceed the maximum controllable trailer angle forthe system. Place your vehicle in drive (D) and pull forward to get yourvehicle and trailer back to an in-line position, then activate the systemby selecting the connected trailer and following the instructions onthe touchscreen.
Stop now. Deactivated by trailer angle.
If this message consistently displays, you may need to repeat thetrailer setup and calibration. Delete the trailer from the system andrepeat the setup and calibration process.
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Reverse Guidance (If Equipped)
DescriptionMessage
Displays when the system does not detect the trailer. Check that thesticker is correctly applied and the trailer length is within the allowedrange. You can also move the trailer forward or backward to changethe trailer position and lighting conditions.If these messages continue to display, visit your authorized dealer tohave your vehicle checked.
Trailer Reverse Guidance Trailer Not Detected. Refer to Owner'sManual. Press OK to Exit
Displays when your vehicle has not moved after switching on thesystem or extended operation below 1 mph (1 km/h). Drive forwardabove 2 mph (3 km/h) to initialize the system.
Trailer Reverse Guidance Trailer Not Detected Pull Forward to InitializePress OK to Exit
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Reverse Guidance (If Equipped)
TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
What does it mean if the system remainson one message for an extended timeduring calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReverse Aid Sticker (page 376). You canmove to a different area or change thedirection you are driving or setup thesystem at a different time of day. Sometrailers are not compatible with thesticker and camera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the system displayshold steering steady during turn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the system displaysthat it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the system displaysthat driving is required to initialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This could alsooccur when your vehicle is new, thereis a battery voltage issue or if thesteering system has been serviced.
What does it mean if the system does notdetect a trailer?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change. SeeApplying the Trailer Reverse AidSticker (page 376). Some trailers are notcompatible with the sticker and camerasystem.
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Reverse Guidance (If Equipped)
Apply just enough power to the wheels toclimb the hill. Too much power causes thetires to slip, spin or lose traction, and youcould lose control of your vehicle. Whendescending a steep hill, do not descend thehill in neutral. Avoid sudden hard braking tokeep the front wheels rolling and to maintainyour vehicle's steering.
Note:Your vehicle has anti-lock brakes,apply the brakes steadily. Do not pump thebrakes.
Note:If your vehicle gets stuck driving onhilly or sloping terrain, it could be rocked outby shifting between forward and reversegears, stopping between shifts in a steadypattern. Press lightly on the accelerator ineach gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for more thana minute, as damage to the transmissionand tires could occur or the engine couldoverheat.
DRIVING IN SAND
When driving over sand, try to keep all fourwheels on the most solid area of the trail. Steadily drive through the terrain. Apply theaccelerator slowly and avoid excessivewheel slip. Do not drive your vehicle in deepsand for an extended period of time. Thiscould overheat the system. A messageappears in the instrument cluster display.
Note:If your vehicle gets stuck driving onhilly or sloping terrain, it could be rocked outby shifting between forward and reversegears, stopping between shifts in a steadypattern. Press lightly on the accelerator ineach gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for more thana minute, as damage to the transmissionand tires could occur or the engine couldoverheat
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt to crossa deep or flowing body of water. Failure tofollow this instruction could result in theloss of control of your vehicle, personalinjury or death.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water, checkthe depth. Never drive through water that ishigher than the bottom of the front rockerarea of your vehicle.
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMDriving Hints
TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow this instructioncould result in vehicle damage not coveredby the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING YOUR
VEHICLE - 4X4
WARNING: Do not disconnect thebattery when recreationally towing yourvehicle. This prevents the transfer casefrom shifting properly and could cause thevehicle to roll, even if the transmission isin park (P).
WARNING: Placing the transfer casein its neutral position could cause yourvehicle to freely roll. Make sure you pressand hold the brake pedal and the vehicleis in a secure, safe position when you placethe transfer case in its neutral position.
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure that you do notdamage the transmission.
You can only tow your vehicle with all wheelson the ground by placing the transfer casein its neutral position and engaging therecreational tow feature. Perform thefollowing steps after positioning your vehiclebehind the tow vehicle and properly securingthem together.
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle.
Note:Failure to put the transfer case in itsneutral position can damage vehiclecomponents.
Note: You can check the towing status atany time by opening the driver door orturning the ignition to the accessory or onposition. Neutral Tow Enabled LeaveTransmission in Neutral appears in theinstrument cluster display to confirm you canrecreationally tow your vehicle.
Note:If your vehicle has an anti-theft alarm,make sure you switch perimeter sensing onwhen towing. See Setting the AlarmSecurity Level (page 107).
Switching Neutral Tow On
1.Start your vehicle.
2.Make sure your vehicle is in NORMALmode. See Selecting a Drive Mode(page 295).
3.Place your vehicle in temporary neutralmode. See Entering Temporary NeutralMode (page 222).
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4.Switch your vehicle off by pressing thepush button ignition switch once. Amessage appears in the instrumentcluster display.
5.Switch your vehicle to accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal.
6.Press and hold the brake pedal.
7.Using the instrument cluster controls onthe steering wheel, select Settings.
8.Select Neutral Tow.
9.Press and hold the OK button until aconfirmation message appears in theinformation display.
Note: If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral. This indicates that your vehicle is safe to towwith all wheels on the ground.
Note:If you do not see a confirmationmessage in the instrument cluster display,you must perform the procedure again fromthe beginning.
Note:You may hear noise as the transfercase shifts into its neutral position. This isnormal.
10.Release the brake pedal.
11.Leave the transmission in neutral (N)and switch your vehicle off by pressingthe push button ignition switch oncewithout pressing the brake pedal.
Switching Neutral Tow Off
1.With your vehicle properly secured to thetow vehicle, press and hold the brakepedal and start the engine.
2.Switch your vehicle off by pressing thepush button ignition switch once andrelease the brake pedal.
3.Place your vehicle in accessory mode bypressing the push button ignition switchonce without pressing the brake pedal.
4.Press and hold the brake pedal.
5.Shift into park (P).
6.Release the brake pedal.
Note:If completed successfully, theinstrument cluster displays 2H and NeutralTow Disabled.
Note:You must perform the switchingneutral tow on and switching neutral tow offprocedures again from the beginning if theindicator light and message do not display.
Note:You may hear a noise as the transfercase shifts out of its neutral position. This isnormal.
7.Apply the parking brake, then disconnectyour vehicle from the tow vehicle.
8.Release the parking brake, start theengine, and shift into drive (D) to makesure the transfer case is out of the neutraltow position.
9.If the transfer case does not successfullyshift out of its neutral position, set theparking brake. Have your vehiclechecked as soon as possible.
Resolving the Shift Delayed Drive ForwardMessage
1.Press and hold the brake pedal.
2.Start your vehicle.
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMTowing Your Vehicle
3.Shift into neutral (N).
4.With the vehicle running, shift into drive(D) and let the vehicle roll forward up to3 ft (1 m).
Note:You may hear a noise as the transfercase shifts out of its neutral position. This isnormal.
5.Make sure the instrument cluster displaysNeutral Tow Disabled.
RECREATIONALLY TOWING YOUR
VEHICLE - 4X2
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage could occur.You must recreational tow your vehicle withall four wheels off the ground, such as whenusing a car-hauling trailer. Otherwise, youcannot recreational tow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicle transporttrailer, it can be flat-towed with all wheels onthe ground, regardless of the powertrain andtransmission configuration, under thefollowing conditions:
•Your vehicle is facing forward for towingin a forward direction.
•Use the manual park release procedure.See Manually Releasing the ElectricParking Brake (page 235). Failure to doso may result in damage to thetransmission.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMTowing Your Vehicle
Protected ComponentRatingItem
Speaker amplifier.20 A4
Not used.—5
Smart datalink connector logic.10 A6
Rear audio control module.10 A7Head up display.
Wireless accessory charger.5 A8Hands-free liftgate module.
Keypad.5 A9Combined sensor module.
Not used.—10
Not used.—11
Instrument cluster.7.5 A12
Steering column control module.7.5 A13Smart datalink connector logic.Climate control module.Gear shift module.
Brake switch.15 A14
SYNC.15 A15
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2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMFuses